John Holmes

John Holmes Email and Phone Number

Vice President of Infrastructure @ Duly Health and Care
Downers Grove, IL, US
John Holmes's Location
Downers Grove, Illinois, United States, United States
About John Holmes

Dynamic Vice President of Information Technology with 23 years of experience in the industry.I am passionate about how technology can improve people's lives. My career has spanned both large and small organizations, giving me a comprehensive understanding of the unique technological needs that arise at different stages of business maturity. I have successfully addressed these needs by cultivating collaborative environments that adapt to evolving business demands and leveraging technology to enhance operational efficiency and drive profitability. Building strong partnerships with third-party vendors and establishing trusted relationships across all business units, including executives like CEOs, CFOs, CIOs, and SVPs, as well as team members at all levels, have been key to my success. I take pride in assembling teams from the ground up and mentoring colleagues to help them excel in their roles. My effective communication skills enable me to engage with both executives and staff, ensuring that technology aligns with business objectives. My expertise encompasses strategic planning, vendor management, project management, and cybersecurity, having tackled every aspect of information technology throughout my career.Some of my notable achievements include migrating 80% of the on-premises IT infrastructure for corporate and food production facilities to the cloud using Azure, Oracle, and various SaaS solutions. I also implemented a third-party Managed Security Service Provider (MSSP) and established a third-party Help Desk, allowing internal teams to concentrate on critical business issues.Beyond my professional endeavors, I am an avid NFL fan—though being a Chicago Bears fan can feel like a curse at times. I am also a father of twins and actively engage in my children's school activities, including sports and PTA initiatives. I love the outdoors and spend have a golden retriever that I enjoy walking daily.I am genuinely eager to leverage my extensive information technology experience to assist companies in modernizing and scaling their operations

John Holmes's Current Company Details
Duly Health and Care

Duly Health And Care

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Vice President of Infrastructure
Downers Grove, IL, US
John Holmes Work Experience Details
  • Duly Health And Care
    Vice President Of Infrastructure
    Duly Health And Care
    Downers Grove, Il, Us
  • Portillo'S Hot Dogs
    Vice President Of Information Technology
    Portillo'S Hot Dogs May 2018 - Present
    Oak Brook, Illinois
    Vice President of Information Technology setting the strategic direction for Portillo's information technology functions. Accountable for the strategic planning, data integrity, budgetary requirements, and support for all of Portillo’s information technology functions and how they work with other business units. This includes all data centers, networks, technical service centers , help desks, communication networks (voice and data), all electronic records, systems operations and maintenance, and other business-facing technology related to a restaurant environment. Includes overseeing IT support for 80 locations in 8 states as well as 2 food production plants and a call center, as well as staff and vendors to support these locations. Reported directly to the CFO, CIO, SVP, and collaborated with all business units.Key Achievements:-Successfully implemented a managed security services provider, endpoint detection and response solution, privileged access management solution, and ensured PCI compliance of payment environments.-Spearheaded the implementation of cybersecurity controls and systems to mitigate risks.-Implemented mobile device management (MDM), third-party help desk, network access controls, and various SaaS solutions.-Transitioned 80% of the technology infrastructure to the cloud, migrating from on-premises systems to the Azure tech stack and various SaaS applications.-Led the IT implementation of business continuity plan, disaster recovery plan, and cyber insurance selection.
  • Portillo'S Hot Dogs
    Director Of Information Technology
    Portillo'S Hot Dogs Apr 2016 - May 2018
    Oak Brook, Illinois
    Led the information technology and strategy for 55 restaurant locations across 6 states, 1 corporate office location and 2 food production facilities. Focused on scaling IT operations and security to ensure growth needs of the business were met post private sale. Supervised a team of 14 and 1 consultant in delivering key projects to infuse all business units with the best technology support. Reported directly to the COO and collaborated with all business units. Key Achievements: -Named Chief Information Security Officer (CISO) for the organization. -Implemented Office365 to the entire company without downtime to business-Increased the security footprint of PCI network environments by 70%. -Planned and implemented 6 different systems to monitor network health and security. -Created an Information Security Committee for the business to oversee security issues. -Drove changes from non-compliant Payment Card Industry (PCI) status to compliant status. -Planned and implemented company-wide inventory management and schedule software. -Led integration for Portillo’s online ordering systems from the web to stores.
  • Portillo'S Hot Dogs
    Information Technology Manager
    Portillo'S Hot Dogs Nov 2011 - Apr 2016
    Oak Brook, Illinois
    Hired to leverage IT and restaurant industry experience to manage the technologystrategy, planning, and development for up to 40 locations and ~4K employees and350 users. Directly managed a team of up to 9 staff, ensuring ongoing developmentthrough meetings and training. Performed regular software evaluations and securityreviews, leading to new firewalls, anti-virus software, and network switch upgrades.Reported to the COO, CFO, and interim CEO.Notable Contributions: Improved rollout times by 75% by planning and implementing software toglobalize POS data environments. Saved 30% in data and phone charges by negotiating new agreements with atelecom provider. Led the on-time, on-budget installation of new terminals at 75% of stores. Oversaw 6 different credit card software upgrades to remain in softwarecompliance. Increased data capacity for all locations by 50%. Managed the installation of a wireless vendor network to host non-PCI data.
  • Dora Holdings Inc.
    Senior Information Technology Developer/Information Technology Manager
    Dora Holdings Inc. May 2006 - Dec 2011
    Comprehensive database management, network support, new application development and user support.
  • Delta Environmental Consultants
    Information Technology Manager
    Delta Environmental Consultants Dec 2001 - May 2006
    Provided on site IT support for all aspects of business, in addition worked on small scale applications and CAD design/mapping.

John Holmes Education Details

Frequently Asked Questions about John Holmes

What company does John Holmes work for?

John Holmes works for Duly Health And Care

What is John Holmes's role at the current company?

John Holmes's current role is Vice President of Infrastructure.

What schools did John Holmes attend?

John Holmes attended Illinois State University.

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