John Penman Email & Phone Number

Chandler, Az, Us

Chandler, Arizona, Us

Executive partner for strategic accounts, leading cross-functional teams in defining, delivering, and supporting solutions and services to enable velocity value realization. Focused on creating long-term partnerships, ensuring service and solution delivery to drive customer success.

Scottsdale, Az, Us

Led efforts to transform development and test environments to deliver automated testing and data refresh, accelerating time to market and providing velocity value realization.

Santa Clara, California, Us

* Oversaw solutions development and delivery by leading cross-functional collaboration across customer, product, engineering, and service teams to define service led and architectural solutions for IoT, smart spaces, and video analytics use cases. * Developed product and service roadmaps and GTM strategies, incorporating market analytics and feedback from field customer stakeholders. * Managed business transformation to align with emerging digital landscapes.* Championed pre-sale and implementation functions for high-profile accounts including Walt Disney as global client relationship manager.* Led account, product, professional service, partner, and 3rd party teams in developing product and service solutions in alignment with strategic account goals to facilitate launch partnerships for IoT solutions.* Boosted business value across Global 500 customers by spearheading digital transformation, incorporating IoT, smart spaces, big data, and video analytics. * Exceeded service sales target 27% 7 consecutive years for strategic customers while capturing hardware and software drag.* Partnered with sales, product, and services to identify and define XaaS storage, compute, and backup solution options.* Developed SAP S4/HANA as a service offering and cross-company and GTM strategies, supporting a leading communication company.* Built dashboard and monitoring solutions for an electronic payment company.* Transformed the infrastructure, including architectural design, program management, and implementation for a multi-national bank in alignment with customer and regulatory guidelines, enabling the acquisition and integration of other banks.* Drove a velocity value review of infrastructure process employing Six Sigma, ITIL, PMI, and DevOps methodologies for one of the 5 largest banks in the U.S., capturing a 92% improvement in human error risk while improving migration process time 55% and reducing provisioning time 99.6% by optimizing processes.

Charlotte, North Carolina, Us

Provided strong leadership to a 9-member core enterprise computing RFS development and evaluation team charged with administering outsourcing contracts valued to $100M. * Captured cost savings of 35+% while improving service level agreements (SLAs) through the vetting and selection of suppliers and negotiation of contracts valued from $15M to $100M for core enterprise computing outsourcing services.* Oversaw end-to-end global business continuity management and disaster recovery services, establishing and developing the service practice to mitigate risk.* Reduced RTO to less than 15 minutes and RPO to nearly zero across business-critical SAP systems.

Charlotte, North Carolina, Us

Held full accountability for a $28M global storage service budget while leading efforts to create the global enterprise storage optimization strategy and architecture with a forecasted $70M cumulative cost avoidance over 5 years.* Managed an RFP team and staff charged with negotiating a $42M storage outsourcing contract, increasing scope and optimizing SLAs for storage and enterprise computing functions.* Led an 8-member team in designing and implementing SAP infrastructure architecture for 4 global SAP instances.* Realized performance improvement to reduce storage provisioning time 92.9%, increased storage availability to a 99.9999%, and improved storage performance 100+%, doubling input/output per second (IOPS).* Maximized data protection and integrity while delivering rapid recovery capabilities by implementing a synchronous and asynchronous replication architecture.* Spearheaded the deployment of a transformational storage architecture, completing ahead of scheduled and under budget.

Charlotte, North Carolina, Us

* Established a 120-member global team to deliver business value across the $5B transportation systems strategic business group, supporting 14K employees at 100+ sites in 23 countries. Served on the extended transportation systems leadership team, partnering with senior stakeholders to identify and build IT solutions. * Managed 4-direct reports, 17 core team members across 9 countries, and 100+ outsource resources; administering a $40M operating budget.* Streamlined support processes and optimized manufacturing operations by collaborating with business leads to implement proprietary operating system solutions.* Supported M&A by leading due diligence and conducted cost analysis and preparation for potential and realized divestitures.* Created an infrastructure optimization strategy based on flexibility, agility, security, efficiency, and reliability principles.* Directed a data center consolidation initiative reducing sites from 19 to 4 and server footprint 33%.* Captured infrastructure cost savings of 20+% to less than 1% of revenue while the business grew by 37%* Improved system availability of the warehouse automated storage and retrieval systems to 99+% while delivering service delivery on-time-to-promise improvement of 15.8%, from 80% to 95%, using a SIOP process.* Realized customer satisfaction rating increases from 6.9 to 8.1 on a total 10-point scale.* Boosted competitive positioning by increasing service offerings to include virtualization, replication, and video conferencing.* Led the implementation of a disaster recovery solution with RTO of less than 4 hours and RPO of less than 15 minutes.* Served on a team charged with designing the data center strategy and associated architecture.* Managed the technical architecture teams for 4 large Global SAP R/3 deployments.* Oversaw migration activities for an SAP R/3 migration from France to the US.* Led multiple SAP R/3 upgrades and interfaced with SAP on ramp-up solutions for custom functionality.

Charlotte, North Carolina, Us

Eden Prairie, Mn, Us

Eden Prairie, Mn, Us

Us

Us

Charlotte, North Carolina, Us

Chicago, Illinois, Us

Chicago, Illinois, Us

Performed public opinion research and assisted with constituent case resolution.

Mba, Business

Bs, Business Management

Diploma, High School/Secondary Diplomas And Certificates