John Hudock work email
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John Hudock personal email
Excel at assessing risk and implementing strategic measures that ensure positive business outcomes. Foster excellent long-term customer relationships by understanding requirements and collaborating to improve processes. Comprehensive background in quality, warranty, supply chain, and systems that contribute to differentiation of service and defining factors of success.Understand how to drive continuous improvement at overall business strategic level by promoting holistic view of business processes. Passionate about developing, coaching, and mentoring high-performing global teams that align performance with business objectives. Bring strategic perspective, adept at optimizing global resources and promoting innovative solutions in complex environments.Expertise includes: Global Team Development New Product Development (APQP) Warranty / Recovery
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Manager, Supplier Development ZnaSchindler Elevator Corporation (U.S.) Jun 2016 - Jun 2021Hanover, Pa -
Director, Enterprise Supplier WarrantyJlg Industries Aug 2014 - Oct 2015Hagerstown, MdLed access segment supplier warranty team of 8 and extended enterprise team of 12 in establishment of common supplier warranty process.• Formed and led enterprise supplier warranty council, developing standards, communicating benefits, and executing strategic plan.• Led efforts, identifying customer requirements, designing and implementing enterprise warranty solution that aligned with business objectives.• Developed new initiative for 3 year strategic plan that included process improvement, training and benchmarking, identifying, prioritizing, and implementing initial steps on first 24 projects that qualified for process.• Developed and implemented warranty awareness program, common warranty dashboard, and warranty agreement, improving supplier engagement.• Improved recovery performance 35% and supplier acceptance of claims 90% and increased amount requested 53% by following designed process and meeting required deadlines.• Led efforts, changing behavior from recovery focused to one of quality first.• Served as key contributor to enterprise quality and continuous improvement council, engaging council to embrace global approach to business process solutions and need to be responsive in diverse cultural environment. -
Director, Global Supplier QualityJlg Industries Jul 2012 - Aug 2014Hagerstown, MdLed access segment global supplier quality team of 23 and developed, implemented, and monitored supplier quality programs across 12 facilities worldwide. Provided leadership in improving supply base through effective use of continuous improvement methodologies, supplier performance development, issue resolution, new product development and adherence to Oshkosh and customer requirements. • Reduced supplier from 3,500PPM to 450PPM by implementing APQP and development programs.• Formed advanced supplier quality team dedicated to new product development, introducing APQP methodology that helped identify risk and implement countermeasures.• Served as enterprise supplier quality council key contributor, creating common quality manual, audit process, PPAP and supplier change request.• Developed advanced performance monitoring using Cognos BI, improving speed to quickly identify areas of opportunity.• Introduced Lean and Six Sigma methodology into supplier performance process, leading to 50% reduction in PPM within the commodity profiles addressed.
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Director, Global QualityJlg Industries Aug 2008 - Jul 2012Hagerstown, MdLed highly motivated global quality team for supplier quality assurance, customer quality, customer satisfaction, warranty, quality systems and standards and continuous improvement. Designed and implemented global quality system through best in class practices and empirically-based key performance indicators reporting system.• Developed QMS process and systems, overseeing facility certifications.• Formed and led cross functional team that managed and monitored quality policy across the company, improving communication and adherence to common process across the enterprise.• Led cross functional director-level team, monitoring internal and external quality metrics, addressing resource constraints and timely issue resolution, and providing means to escalate to business leadership if required.• Developed and implemented supplier secondary claim process, increasing recovery over 500% and engaging suppliers in more effective corrective action process.• Led global team in improving customer satisfaction and reducing warranty as percent of sales from 1.9% to .6% by dedicating resources, improving corrective action process, and aggressively responding to Voice of the Customer feedback.
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Manager, Supplier Quality AssuranceJlg Industries Aug 2007 - Aug 2008Hagerstown, MdManaged development and maintenance of supplier quality programs, policies, processes, procedures, and controls.• Ensured performance and quality of procured products conformed to established regulations by developing user-friendly supplier performance website that delivered daily performance data, drawings, and engineering documentation to suppliers.• Developed user-friendly supplier performance website, delivering daily performance data, drawings, and engineering documentation to suppliers.• Increased number of engineers from 2 to 5, improving effectiveness of addressing North American supplier quality needs.
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Supplier Development LeaderJlg Industries Aug 2006 - Aug 2007Hagerstown, MdWorked with existing and new suppliers on improving business processes through the use of site audits, quality reviews, and corrective actions.• Supported hydraulic component suppliers through relationship development and education, resulting in early supplier involvement in the design phase.
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Manager, Total QualityIngersoll-Rand 2003 - 2005Shippensburg, PaDirected staff of 19 people and introduced Phillip Cosby’s Zero Defect quality concepts to organization through training and quality programs.• Reduced cost of quality from 3% to 1.1% by forming dedicated quality engineering team and improving problem resolution throughput.• Reduced number of suppliers with quality score of less than 98% from 38 to 26 over 6 month average by implementing supplier development programs.• Automated first article process, reducing number of incoming inspections from average of 175 / week to 40 / week.• Performed 44 supplier audits in 2005 compared to 0 the year before, resulting in increased awareness and opportunities for improvement.• Trained over 350 office and shop personnel, leading to an Employee Continuous Improvement Program. -
Global Commodity ManagerIngersoll-Rand 2001 - 2003Shippensburg, PaCorporate Center of Excellence Leader for axles, hydraulic hose and connectors. Responsible for the development, implementation and management of a global commodity strategy across all IR businesses. Total commodity value approximately $70M.
John Hudock Skills
John Hudock Education Details
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Business Administration And Management, General
Frequently Asked Questions about John Hudock
What is John Hudock's role at the current company?
John Hudock's current role is Retired.
What is John Hudock's email address?
John Hudock's email address is jl****@****jlg.com
What schools did John Hudock attend?
John Hudock attended Gettysburg College.
What are some of John Hudock's interests?
John Hudock has interest in Science And Technology, Education, Health.
What skills is John Hudock known for?
John Hudock has skills like Six Sigma, Continuous Improvement, Lean Manufacturing, Process Improvement, Manufacturing, Cross Functional Team Leadership, Value Stream Mapping, Kaizen, Fmea, Supplier Quality, Product Development, Dmaic.
Not the John Hudock you were looking for?
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2sbcglobal.net, oneamerica.com2 +131784XXXXX
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2qmassociates.com, hotmail.com -
John Hudock
Allentown, Pa -
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