John I Hendrick Email & Phone Number

Fair Haven, Nj, Us

Holmdel, New Jersey, United States

Banyan makes it easy for consumers to connect their receipts to the apps and services they choose.Powered by the Banyan API, merchants can seamlessly and securely monetize these connections, while unlocking powerful insights and new marketing opportunities. Banyan provides our merchant partners complete transparency and control, while our privacy-by-design architecture requires consumer consent before any receipts are shared.

Ridgefield Park, Nj

Responsible to integrate pre-sales, services and post sales delivery teams into a single innovation and solution delivery team. Provides E2E program management for the technical engineering and B2B professional services delivery functions. Provides leadership, governance and program direction required to deliver results.

Ridgefield Park, Nj

Responsible to directly support the Chief Enterprise Innovation Officer and EVP of Samsung Business Services, providing strategic and operational planning and management for the enterprise (B2B) services organization. Acts as a point of contact between top management, employees, customers and stakeholders while providing oversight, direction and program management governance across organization. Responsible for a wide range of duties in support of the health of the entire organization including, but not limited to strategy and business planning, performance reporting, budgeting, financial planning and expense management, workflow approval processes, staffing and personnel management, program management, information technology management and senior leadership team support.

1200 Harbor Blvd, Weehawken, Nj 07086

Project manage sourcing ITO and BPO projects from ideation through delivery ensuring commercial risks & supplier performance expectations are defined clearly & met. Manage suppliers in a multi vendor and single source environment,utilizing best in class sourcing and vendor management practices.

Red Bank, Nj

Managed web development projects from discovery and design through technical development, acceptance testing and implementation. Recently completed projects include:- Agile/Waterfall hybrid development of enterprise web applications for a major healthcare insurance company ( http://www.humana.com)- Real-time fraud management detection system for a global debit card company. Won 2012 HP Award for Innovation (http://www.redworldwide.com)- Source to pay solution for a rapidly growing waste management services company.(http://www.riverroadwaste.com)- Facebook Open Graph application for agencies to manage social media campaigns and drive traffic to websites (http://www.openaudience.com)- Next generation multimedia learning and collaboration platform for educators, students and parents (http://www.butterfile.com).

Led IT business operations team (15 people) responsible for financial (+$300M) & HR (+1500) systems & processes and KPI reporting. Developed scorecard process to report application availability and response times, IT program performance, operational excellence results, software development process compliance, capital, expense and people plan performance.

Fair Haven, Nj

- Strategy, Organizational Design and Business Development consulting engagements for various NJIT technology start-ups

Responsible for setting strategy and transformation plans, leading organizational redesign and technology infrastructure program management office, leading procurement,vendor management, receiving and asset management, knowledge management, quality and administrative functions and teams. Member, Six Sigma Steering Committee.

Responsible for the strategic, business and financial management of $1.4B of network infrastructure expense and capital programs. Ensured that financial and business management controls and programs are in place worldwide to deliver on company’s financial commitments. Led teams and transformation programs to deliver on cost reduction committments, including several outsourcing partnerships. Worked with senior leadership and unit leaders to develop and deploy strategic plans and initiatives across multiple units and geographies.

Directed and managed a team who provided end to end business and financial support for R&D division with an annual operating budget of $350M. Ensured that financial controls were in place to deliver on company’s financial targets and commitments. Developed integrated suite of professional development programs and web-based systems. Facilitated B-I-C knowledge transfers with AT&T customers & suppliers.

Mba, Business Management And Finance

MBA

B.S., Management

BS

Mastery In Quality And Process Improvement, Quality Management Systems

Mastery, Process Quality and Improvement Malcolm Baldrige Quality Training AT&T Leadership Program. Implementing Strategy Program

Black Belt Training

Six Sigma