John Ingham Email & Phone Number

Charlotte, North Carolina, United States

► Management and advancement of the Global Banking Digital Insight program, aimed at promoting adoption of new and innovative solutions among corporate clients. Objectives include increasing client satisfaction, boosting revenue and minimizing internal costs.► Provide performance reporting and actionable insights to Executives to help them refine current business strategies.► Model development to ensure the effective delivery and prioritization of client insights.► Direct the ongoing improvement of the digital analytics department’s capabilities and integration of cutting-edge technology, ensuring alignment with the bank’s strategic objectives.

Charlotte, North Carolina, United States

► Created and implemented the Digital Data Strategy for Global Banking that helps drive awareness and adoption of new and innovative Treasury and Credit Solutions.► Performance measurement of digital initiatives and campaigns.► Engagement with Clients, Sales team and Heads of Business to help raise awareness of how digital solutions can solve complex client challenges.► Creator and producer of Digital Insights that drive value for our Clients and organization.

New York, United States

► Senior Project Manager role, coordinating and managing the on-boarding of new business for Hedge Fund and Market Making Clients onto the Prime Brokerage Platform. In 2015, successfully on-boarded $45M in new business revenue, $9B in assets under management, and managed the year’s biggest US hedge fund launch. ► Successfully managed a BAML initiative to migrate clients off our Geneva accounting platform, which led to $3M in annual cost savings.► Over a dozen outstanding and unsolicited references in 2015 from new clients specifically writing to senior heads of the business praising my work and their experience with me.► Supervision and collaboration on work flows across 15+ departments globally including Business, Operations, Technology, Legal, Risk and Compliance.► Trusted client advisor and product specialist on global markets and BAML's current offerings across the Equity, Fixed Income, Swaps, FX, Futures and OTC platforms.► Cross-selling bank products, making firm introductions, facilitate, and lead client documentation negotiations.► Designed and owned the performance reporting of new global business across Equity Asset Management Services.► Partnered with Product Development, Sales and Technology teams to identify improvements and implement business solutions, e.g. customizable stock loan files, daily reporting, South African swap give up flows, etc.► Managed and enhanced the department’s risk application to ensure operational excellence and a seamless client on-boarding experience, leading to significant increases in client balances and revenues to date.

Merrill Lynch (Asia Pacific) Ltd. | Hong Kong, China

► Regional Team Leader responsible for managing the Asia new business pipeline and on-boarding clients.► Relationship Manager mandated to enhance partnerships with third party vendors in order to improve client connectivity and internal operational efficiencies.► Conducted client presentations and demonstrations of the firm's products and website capabilities.► Managed and coordinated the re-alignment of job functions and tasks from the Hong Kong front office to the Singapore middle office.► Spearheaded the planning, design and implementation of the tactical Global PB Client Metrics system which helped identify revenue opportunities, understand operational flows and bottlenecks, and increased transparency on client trading activities.► Designed and produced the weekly business, sector and market color reports for Global Market teams.► Mentored new employees, trained staff and set annual department/individual business goals.

Deutsche Bank National Trust Company | Santa Ana, Ca

► Manager of the Analytics Reporting Group (staff of 16) and was responsible for performance reporting on 1400+ US RMBS transactions on a monthly basis. ► Project Lead on a variety of high profile projects supporting process improvement, implementation oftechnology initiatives and future vision across US and EMEA product lines. Significantly reduced head count by over 50%, enhanced overall quality, and improved timeliness of delivery.► Designed and implemented Management Reporting across both US and EMEA businesses. ► Enhanced business workflow by creating apps and tools with the Technology Group to develop stored procedures and enhance database futures, which accommodated requirements optimizing efficiency and delivery.

Quantitative Modeling, Account And Project Management | California & London

MORTGAGE BACKED SECURITIES - ASSISTANT VICE PRESIDENT - QUANTITATIVE MODELING ANALYST for Deutsche Bank National Trust Company in Santa Ana, CA (3 years); developed, tested and reverse engineered cash flow models that support bond payments to investors of mortgaged-backed securities. Worked closely with management to coordinate the outsourcing of the US MBS Analytics functions to an outsourcing company in India. STRUCTURED FINANCE - ASSOCIATE - ACCOUNT MANAGER for Deutsche Bank AG London in London, UK (2½ years); responsible for the Management of a Portfolio of Asset Backed and Mortgage Backed Securitization transactions. Worked closely with management to complete the Implementation to Structured Finance Services of a Portuguese Fund Management business and documented all of the procedures and agreed processes.FIXED INCOME - PROJECTS for Credit Suisse First Boston in London, UK (1½ years); global co-ordination of high profile compliance project requiring daily briefings to all European Managing Directors of Fixed Income and an Executive Board Member on current issues and progress. Worked closely with management to remediate current client accounts and improve and develop operating policies and procedures in accordance with FSA requirements.