John Jacks Email & Phone Number

Newark , De, Us

Built and maintained the front-end dashboard for a cloud-born, intelligent conversation technology that connects communication and process through web, SMS, social media, bots and other relevant platforms.• Led a front-end team to create new features, and updates to existing features using AngularJS, HTML5, CSS3, Sass, jQuery, Git, Gulp, and REST/SOAP APIs in an Agile environment.• Delegated tasks to team members and provided resources for developers• Monitored development progress throughout each sprint to ensure project was in scope• Facilitated daily scrum meetings• Interfaced with senior level engineers and managed expectations during development• Was instrumental in the development and launch of features, leading to overwhelming client satisfaction and the establishment of business partnerships• Researched, established, documented and maintained company coding best practices• Spearheaded unit testing campaign where 92% coverage over 80,000 lines of code was achieved• Developed custom logging service to handle exceptions, custom errors, and trace events to feed into error providers like Application Insights and Raygun• Refactored CSS in Sass using a modular approach with an independent set of rules in its own file with related desktop and mobile styles• Responsible for pull request reviews, post-merge deployments, and releases

Bellevue, Wa, Us

An immersive full stack development program. Graduated with a Black Belt (highest earning of achievement) in the MEAN Stack, with over 1000 hours of coding experience, and a working proficiency in JavaScript, AngularJS, MongoDB, Python, Django, Flask, as well as a wide range of other frameworks and libraries.• Ability to develop a web app from scratch, back-end to the front-end and finally to deployment• Expertise in RESTful routes, CRUD operations, and API integration• Knowledgeable in SQL and NoSQL ERD diagrams to establish connection between multiple datasets

Successfully took over family business, created and managed all aspects of a dry cleaning and tailoring service including business development, finance and accounting, marketing, human resources, inventory and purchasing.• Created web presence from scratch to create a forward marketing strategy and loyalty program, thus increasing revenue by 75% in 2 years

Effectively turned a passion into a business that lead me to tell visual stories locally and globally. • Develop and lead photography projects for local schools to bring awareness to current education issues and concerns• Traveled to Turkey for one month to work with Syrian refugees and tell their stories through photography and video• Project Management for a community event for 2 years, called Help Portrait, working with 140 volunteers, 80 families and a local organization serving the homeless and underserved communities. The all day event provided these families with food, programs for the children, hair and make-up for women, entertainment and professionally printed and framed photographs for the families to take home.• Interact directly with a diverse population in a variety of environments and settings and, in many cases, less than the best set of circumstances• Provide expertise by developing curriculum and teaching photography classes and consulting services on photography centered programs

Oversaw the data management program which included metrics, resource allocations, quality reviews, and overall responsibility for project deliverables, stakeholder management, client satisfaction and project team performance.• Strategically aligned IT solutions with business objectives and led selection of appropriate technology and vendor products. Administered deployment of new company-wide data system to include analysis, restructuring and integration• Took on business development role and increased revenue by 1.1 million dollars within 12 months by growing existing business with current clients and adding new clients within a single fiscal year• Drove initiatives to identify, understand and meet client’s customization and product enhancements and served as single point of contact for delivery and meeting deadlines in compliance with company and contract standards• Monitored various projects and provided recommendations to streamline processes and enhance team effectiveness• Prepared project proposals to provide details, time frames and required resources. Created and delivered business presentations to clients to generate value proposition and secure financial commitments. Developed customer centric policies, procedures and marketing to develop additional business• Designed, developed and implemented policies and procedures to ensure compliance with contract regulations • Collaborated with other team members and senior management to provide on-going updates relative to reaching milestones and project status• Documented business processes and designed databases to track project performance and provide forecasts for future growth opportunities while managing the risks and translating requirements into systems solutions and preparing functional specifications

Overland Park, Kansas, Us

Assumed responsibility for all of the public-sector sales support systems, with a focus on developing five-year program for integrating Sprint’s aging account coding system into Nextel’s legacy system. Studied existing systems, processes, and conducted gap analysis to recommend befitting solutions within available budgetary resources.• Proactively contributed in implementing post-merger, system integration strategies, including managing re-coding projects and assisting in data clean-up for the Sprint and Nextel merger• Successfully led a cross-functional team across 3 states to deliver a 44,000 account recoding project 3 weeks under deadline. The project included creating a new coding structure, data scrubbing, working with contractors to implement batch recoding macros, and educating sales force on new coding policies• Drove the initiative to develop, implement and administer sales incentive programs, plans, policies and quotas• Closely monitored the national federal purchase order Intake process, auditing/analysis of contract documentation and dispute resolution• Associated closely in developing a company wide purchase order tracking system• Accountable for technical competence building, resource management evaluations; actively set up team’s appraisal and goals• Created a weekly newsletter for Regional Managers to communicate critical information• Earned rich experience in newsletters, brochures, and flyers design and language with on-line presence

Washington, Dc, Us

Contributed to a team for providing data warehousing of chemical information for the American Chemistry Council's CHEMTREC service. The service provides chemical information for emergency response teams, HAZMAT, and federal organizations to assist in the clean-up and strategic planning when chemical related emergencies occur.• Formulated plan for documenting all major activities for effective reference and use• Mentored the team in managing the development of databases and various records, including implementing, revamping and maintaining information through registrant contact and research • Organize various training sessions for the team to enhance their performance• Ensured successful status report tracking from resources and updating the management with the latest status• Meticulously handled database development; provided guidance/process improvement suggestions and coordinated with the IT department on database back-ups, maintenance and reporting