John Jamros Email & Phone Number

Joliet, IL

Lead the organization in management, optimization, tracking, planning, improvement, governance, and reporting of the company’s technician labor time management functions.

Lisle, IL

My responsibilities include:- Manage 9 direct employees- Manage external vendor relationship with third party vendor that provided catalog drawings & technical data for many of our catalog products- Contract negotiations- Manage, support and develop the following applications/system processes for dealers, customers, joint venture partners and suppliers.

Lisle, IL

Responsibilities focus on management, support, integration and continued development of the Navistar Repair Management and OnCommand Service Partner applications. The Repair Management application is the dealer facing tool used to create online estimates for customers and is used to help manage the repairs within a dealership. Estimates can be printed.

Warrenville, IL

My responsibilities included:- Managed three Navistar direct reports- Managed the Parts Cross Reference team- Managed external vendor relationship with third party vendor (20 Indirect reports) that provided service to Navistar for all catalog drawings & technical data for many of our catalog products including contract negotiations- Managed, supported and.

Warrenville, IL

My responsibilities included:Authorized dealer labor rate changes- Approved and set up new fleet accounts to be able to perform “In House” warranty- Set up any new associate dealer locations- Reviewed dealer warranty claim appeals- Received dealer calls from the “Major Component Prior Authorization Hotline” and then granted or declined approval for.

Melrose Park, IL

My responsibilities included: - Supervised ten technicians and three parts associates - Received customer phone calls and reported status of jobs - Recorded customer work requests and created repair orders. - Scheduled future work - Validated if repairs were under warranty or if they were the customer’s responsibility - Created estimates for recommended.

Melrose Park, IL

My responsibilities included: - Helped service department - Set up and organized parts room to store warranty parts - Filed warranty claims and organized/ maintained dealer warranty paperwork - Packaged warranty parts to be shipped out to warranty review centers - Loaded skids of parts that needed to be returned onto trailers using a forklift - Disposed of.

Hodgkins, IL

My responsibilities included: - Assisted technicians with jobs - Conducted general truck maintenance on the entire fleet of 120 tractors - Drove a truck and 35’ tanker trailer to fuel all tractors and refrigeration trailers for the entire fleet daily - Replaced flat tires on tractors and trailers. - Organized and maintained maintenance / fuel records for.

Park Ridge, IL

My responsibilities included: - Received customer calls for information/coverage about different warranties and validated warranty coverage - Received calls from dealers to open claims for warranty repairs - Created and authorized claims or assigned claims to an adjuster to inspect the vehicle - Validated labor times for claims

Naperville, IL

My responsibilities included: - R&R of general light and medium duty vehicle parts - General vehicle maintenance - Performed alignments - Replaced and balanced tires - Test drove vehicles to verify / diagnosis complaints and for final quality check

Graduated, Automotive And Diesel Technician

Activities and Societies: Class rooom and hands on training

Graduated, General

Aab, Business

Currently pursing my degree