John Jarosz Email and Phone Number
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By combining my experience in cognitive psychology and human-centred design, I craft “a-ha” moments that click with users.Overseeing experience design, brand collaboration, and experience strategy practice at Sightglass Partners, I collaborate with clients to craft an informed vision, collect internal buy-in, and learn from iteration throughout delivery. My combined background at product delivery services firms and in-house enterprise software companies gives me a unique understanding of how to bring diverse groups of people together to achieve unified outcomes. I co-founded the product design and strategy practice at Thoughtworks, managing over 60 design and technology consultants across the U.S. and Canada and delivering positive results for some of their most innovative clients. After growing the division into one of Thoughtworks’ most profitable service offerings, I became a leading Partner, working with private equity and funded start-up across the U.S., Canada, UK, EU, Australia, and China. I joined Ultimate Software Group (now UKG), a Fortune 500 global company, where I led multiple business units, including Brand and Creative, Experience Design, Accessibility and Research, Global Strategy, and the UX Design Community. I led the software company’s first UltiPro suite redesign and created its enterprise design language system, contributing to Ultimate Software's $ 1 billion valuation in 2019. When Hellman & Friedman Partners acquired Ultimate Software and merged with Kronos Incorporated at a valuation of $ 3 billion, I oversaw bringing the two giants together through a new product brand strategy and integrated suite experience design delivered across products.I earned my B.A. in Digital Media and International Studies from the University of Denver and an M.Sc. in Human-Computer Interaction from DePaul University. I am a dual U.S. and French citizen, currently living in the U.S.Specialties: #technologyinnovation #experiencedesign #innovationconsulting #managementconsulting #businessstrategy #mergersandacquisitions #productdesign #venture #startups
Sightglass Partners
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Managing Partner & Co-FounderSightglass Partners Jul 2021 - PresentDenver, Co, UsSightglass is an innovation consultancy that helps ambitious companies build products, services, and businesses to grow value and capture new demand. By integrating strategy, product design, and engineering, we provide insight into opportunity, clarity in pursuit, and a focus on what needs to get done.
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Forbes Columnist For Innovation, Product, & TechnologyForbes Business Council Dec 2022 - PresentBoston, Ma, UsColumnist with the Forbes Business Council focusing on topics around innovation, product, and technology. -
Du Lgbtq+ Pride Alumni Network Co-ChairUniversity Of Denver Alumni Aug 2023 - PresentDenver, Co, UsFor our students, staff, faculty, and alumni of all sexual orientations and gender identities, the LGBTQIA alumni network provides support, career advising, and community service opportunities in partnership with the University's Cultural Center. -
Sr. Director Of Experience & Creative DesignUkg (Ultimate Kronos Group) Jan 2020 - Jul 2021Head of experience strategy, managing, and leading our departments of customer experience and strategy, global product suite strategy, product community and operations, user experience research and accessibility, and creative direction and content.In my role, I oversee core functions of our business supporting a large product and engineering organization through the capabilities of strategy, global offering design, design thinking, creative management, business operations, and qualitative research. My team partners with our market strategy group to formulate all new product offerings for existing and new markets while advancing the user experience, visual direction, and accessibility of our overall product line through the product teams themselves. We also craft our long-term development strategy to stay competitive and reactive to a changing HR technology market. We behave as a true horizontal across our entire organization - linking our services strategy, product and development, and market strategy groups.Throughout the year, we support new product teams joining us through acquisition - working with them directly through coaching and co-working - to integrate into our community, strategize to align their front-end, and smoothly fit into our overall UKG product suite. -
Director Of Product Strategy And ExperienceUltimate Software Jun 2018 - Jan 2020Weston, Fl, UsHead of product strategy and experience managing and leading our departments of customer experience and strategy, product community and operations, user experience research and accessibility, and creative direction and content. In my role, I oversee core functions of our business supporting a large product and engineering organization through the capabilities of strategy, global offering design, design thinking, creative management, business operations, and qualitative research. My team partners with our market strategy group to formulate all new product offerings for existing and new markets while advancing the user experience, visual direction, and accessibility of our overall product line through the product teams themselves. We also craft our long-term development strategy to stay competitive and reactive to a changing HR technology market. We behave as a true horizontal across our entire organization - linking our services strategy, product and development, and market strategy groups. Throughout the year, we support new product teams joining us through acquisition - working with them directly through coaching and co-working - to integrate into our community, strategize to align their front-end, and smoothly fit into our overall UltiPro product suite. -
Director Of Product DesignUltimate Software Jun 2016 - Jun 2018Weston, Fl, UsMy role as director of design encompasses a broad spectrum of responsibilities in strategy, product, and design spaces. This role combines operational and strategic skills to support the current and new product portfolio across the organization. -Collaborate as part of the strategic leadership team for new products-Create community, hiring, growth, and retention practices in sync with HR -Combine people and processes from disciplines of ethnography, consumer research, interaction design, product design, service marketing and corporate strategy to support iterative new product development-Foster design research and enhance and evolve methods for qualitative and quantitative research-Create and foster a team environment that is capable of business model prototyping, product and service prototyping, data visualization, and organizational design-Incorporate service design as a strategic capability-Participate and drive research for specific development efforts – including connected devices and Internet of things, accessible technology, and cultural adoption/adaptation of offerings-Lead project teams to successfully formulate cultural and end-user insights and apply strategic frameworks to express compelling change management, communication, and workplace strategies.-Collaborate with colleagues to further develop, populate, transfer, manage and maintain information
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Head Of Design For North America, Principal ConsultantThoughtworks Dec 2013 - Jun 2016Chicago, Il, UsPractice Leads focus on engagement leadership and creative management on design projects, operations, practice leadership and innovation. Practice directors are supportive leaders who are interested in mentoring and further developing the talents of the current staff as well as building up the team culture. My job also includes collaborating with the business development team on prospective leads, client strategy consulting, and kicking off projects. I provide design management and direction across multiple projects and sometimes, put my own design skills directly to work on project work. I have lead global programs in product strategy, consumer research, and design execution.I have management responsibilities across North America in resource management, recruiting, marketing, consultant management, and working with other practice leads and national managers on various organizational change initiatives and market strategies. I also represent North America as part of the global experience design group to help facilitate and drive global design initiatives, team support, and quality standards. -
Lead Experience Design ConsultantThoughtworks Jun 2012 - Dec 2013Chicago, Il, Us-Provide internal service design, marketing, recruiting, coaching, and XD practice support for the Americas -Work with clients to facilitate consumer focused innovation and organizational behavior-Lead product teams with responsibilities in: market feedback loop, customer research, lean strategy pivots, design direction, concepting, design consulting, and design team management -Coach and implement agile and lean design and product approaches-Research and consult on market ecologies and product contexts-Drive use context and understanding during product delivery-Provide strategy leadership and business value of the user experience to clients-Be an advocate for Agile user-centered design, mediating between client, user, and the technical teams-Provide product management and strategies. Mange customer feedback and analysis for product design and development.-90% travel both nationally and globally to meet and serve clients directly-Lead at the outset of a project as the user experience is analyzed and defined and have a hands on consultative role throughout implementation and market phases-Use a wide arsenal of skills and tools to produce artifacts such as site maps, task analysis, mapping to personas, user / system flows, workflow analysis, wire frames, user interaction models, storyboards, content mapping and interactive prototypes to make complex ideas simple and clear-Have regular client interaction in pitch meetings and sales support activities such as proposal development, presentation delivery, scope and approach-Help drive ThoughtWorks’ Thought-Leadership on User Experience Design-Become a trusted and valued partner of the client team-Exploit opportunities for networking and relationship building that arise out of delivery activities-Maintain strong expertise and knowledge of current and emerging technologies and products
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Senior Experience Design ConsultantThoughtworks Apr 2011 - Jun 2012Chicago, Il, Us-Lead product teams with responsibilities in: market feedback loop, customer research, lean strategy pivots, design direction, concepting, design consulting, and design team management -Coach and implement agile and lean design and product approaches-Research and consult on market ecologies and product contexts-Drive use context and understanding during product delivery-Provide strategy leadership and business value of the user experience to clients-Be an advocate for Agile user-centered design, mediating between client, user, and the technical teams-Provide product management and strategies. Mange customer feedback and analysis for product design and development.-90% travel both nationally and globally to meet and serve clients directly-Lead at the outset of a project as the user experience is analyzed and defined and have a hands on consultative role throughout implementation and testing phases-Use a wide arsenal of skills and tools to produce artifacts such as site maps, task analysis, mapping to personas, user / system flows, workflow analysis, wire frames, user interaction models, storyboards, content mapping and interactive prototypes to make complex ideas simple and clear-Have regular client interaction in pitch meetings and sales support activities such as proposal development, presentation delivery, scope and approach-Help establish best practices for the internal design process, including making recommendations for improved communication, deliverables and technologies-Help drive ThoughtWorks’ Thought-Leadership on User Experience Design-Be an inspiration of innovation to the client-Become a trusted and valued partner of the client team-Exploit opportunities for networking and relationship building that arise out of delivery activities-Maintain strong expertise and knowledge of current and emerging technologies and products
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Information ArchitectHeathwallace Aug 2010 - Nov 2010Reading, Berkshire, Gb-Working with an international client base and corporate structure-Play an active role in new business initiatives-Work with clients to determine their needs-Present and walk-through deliverables with clients-Be an end-user and accessibility advocate-Global localization of UX/IA deliverables-Work with and/or perform various types of research, garner a deeper understanding of the target users' needs, tasks, and goals-Create UX concepts and solutions through scenarios and visualizations-Collaboratively create prototypes that demonstrate the concepts to clients and stakeholders-Collaboratively perform user research, concept testing, and usability testing-Develop and document detailed user experience specifications for highly interactive interfaces-Define and create site nomenclature, navigation, mapping, and information organization-Offer active thought in UX/IA issues and trends -
DesignerCsg Systems Apr 2010 - Jul 2010Englewood, Colorado, Us-Demo Production-Usability Testing Project Manager-Sales Support-Technical Product Language Translation Project Member-Competitor Analyst-Graphic Design/Flyer Creation-Heuristic Analyst-Wireframing/Prototyping-Interaction Design -
Co-OwnerWebwasabi.Net Llp Jul 2008 - Dec 2009-Co-founder, managing member of the LLP-Social and New Media Consultant-Business Manager-Typographer-Client Relations-Project Management-Web Designer
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Web TechnologyUniversity Of Denver Jun 2008 - Jun 2009Denver, Colorado, Us-Project Management-Social Media-New Media-Web Design-HTML/CSS-User Testing-Information Architecture -Client relations for internal web work-Perform Web Maintenance-Respond and process internal website development support requests
John Jarosz Skills
John Jarosz Education Details
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Depaul UniversityHuman-Computer Interaction -
University Of DenverDigital Media Studies
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Sophia UniversitySociology
Frequently Asked Questions about John Jarosz
What company does John Jarosz work for?
John Jarosz works for Sightglass Partners
What is John Jarosz's role at the current company?
John Jarosz's current role is Innovation consultant, technology investor and columnist. Contact me at sightglasspartners.com.
What is John Jarosz's email address?
John Jarosz's email address is jo****@****ail.com
What is John Jarosz's direct phone number?
John Jarosz's direct phone number is +163069*****
What schools did John Jarosz attend?
John Jarosz attended Depaul University, University Of Denver, Sophia University.
What are some of John Jarosz's interests?
John Jarosz has interest in Psychology, Skiing, Languages, Cooking, Digital Interaction, Beaches, Restaurants, Swimming, Travel, Social Technology.
What skills is John Jarosz known for?
John Jarosz has skills like User Experience, Information Architecture, Interaction Design, User Centered Design, Usability Testing, Agile Methodologies, Usability, Experience Design, Product Management, Human Computer Interaction, User Experience Design, User Interface Design.
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