John Jarrard Email & Phone Number

Omaha, NE

• Executive who oversaw the Control function within the Financial Services organization. Partnered with various stakeholders in Operations, Infrastructure and Technology, Legal, Audit, Compliance and Enterprise Risk to.
• Drove transparency, governance and change to improve the control environment and develop and enforce policies, procedures and programs to minimize risk.
• Developed audit findings governance, bringing greater visibility to Technology and Product Senior Management and provided consultative services to drive resolution.
• Influenced the design of “control self-assessment” testing plans.
• Collaborated with program management to investigate errors and perform root cause analysis to develop action plans that resulted in sustainable improvement and issue avoidance.
• Partnered with Human Resources and Enterprise Risk Management to develop and deploy appropriate controls for compliance and risk management for employee training for operational teams.

Sacramento, California Area

• Vice President Business Direct Division, 2005 – 2016 Coordinated end-to-end Program Management of card products tailored to small business clients. Managed operational audits for key vendors including First Data and IC.
• Led a cross-divisional effort to implement the first Business Direct Project Management Methodology.
• Created a divisional pricing council with senior management for buy-in to review and approve all pricing changes.Senior Project Manager Debit Card Division, 1998 – 1999 Managed the product development of the Business.
• Identified and sized market opportunities, business case development, product definition and development of functional requirements.

Omaha, NE

• Product ManagerManaged the strategic direction of the product with focus on revenue generation. Prioritized product enhancement and maintenance efforts. Coordinated and collaborated with IT application development.
• Managed products designed to stimulate card activation and reduce fraud potential with secondary benefits of promoting card usage primarily for Credit Card issuers.