Enterprise solution architecture and design

A multidisciplinary application designer/developer and architect, I create user-centered UI /UX designs and progressive Web experiences that leverage the power and flexibility of the Google Cloud Platform and AWS;Develop internal and customer-facing, CMS-powered Web applications, primarily driven toward audience development and engagement;Produce cross-platform applications and prototypes, primarily in JavaScript and JavaScript frameworks such as Angular and React, for large commercial and government organizations; And develop hybrid-native mobile applications (primarily in AngularJS/Ionic/Cordova, for iOS) that maximize the speed and performance of a cloud service layer for feature-rich, interactive native mobile experiences.

Partnered with the founder and CEO in the rebranding and rapid expansion of the small startup into a full-scale licensed Google Cloud Platform Partner, fully staffed and equipped for developing custom application solutions for G Suite Enterprise (formerly Google Apps for Business) customers on Google App Engine.Coordinated in-house teams and contractors in the creation of custom cloud solutions seamlessly integrated with Google and Salesforce platforms and tailored to support pivotal business processes, such as digital asset management, Web publishing, HR management and CRM.Led sales and business development and oversaw customer relations; generated comprehensive project estimates and development roadmaps; and negotiated long-term contracts for software development and training and technical/product support with American and European clients. Recruited high-skilled design and development teams and trained new personnel in Google Cloud Platform fundamentals and internal agile project management processes, tools and concepts.Developed curricula and conducted onsite and virtual onboarding, change management and user adoption training for new G Suite users.

Serving in a cross-functional role that traversed project management, solution architecture and application design, oversaw teams in London and New York to deliver custom solutions on the Google Cloud Platform for large G Suite Enterprise (formerly Google Apps for Business) customers in North American, Europe and Australia.Collaborated with customer stakeholders in the planning and development of user-friendly solutions in JavaScript, PHP, Python and Java to meet critical business requirements, ensure compliance with internal security protocols and bolster the seamless integration of Google, Salesforce and other cloud services with customers’ proprietary productivity tools.Spearheaded the adoption of responsive, mobile-friendly UI/UX design patterns and HTML5 development standards in all White Stratus Web-based applications and oversaw all frontend design and development for enterprise solutions.Designed and developed in HTML/JavaScript a comprehensive and extensible library of white label-ready components to expedite the delivery of intranet portals; library leveraged the full array of Google’s data APIs to offer easily themed drop-ins with features for universal search; file discovery; Web publishing; and rich data visualization.Applied branding and marketing communications expertise to the creation of innovative and intuitive UI designs that expanded on corporate branding while significantly broadening the scope of customers’ online productivity and collaboration capabilities.Frequently consulted Google’s product and engineering teams on potential technical enhancements and feature introductions for its enterprise social networking (Google+) and Web Publishing (Sites) solutions.Partnered with Google’s European Enterprise Sales team in piloting a workshop for instructing G Suite customers in specific business use cases and custom development opportunities on the Google+ enterprise social networking platform.

Consolidated and modernized marketing operations for the world’s No. 1 Google Apps Premier Partner during a period of rapid expansion and mergers and acquisitions. Oversaw teams of cross-functional designers and developers in North America, Australia and the Philippines in the creation of an extensive and future-friendly library of integrated marketing tools and assets traversing print, Web and mobile publishing platforms.Established a mobile-first/responsive approach to UI design and Web development and defined comprehensive guidelines for ensuring a consistent brand message and visual presence across all Web-based marketing assets.Coordinated teams of developers and designers in North America, Australia and the Philippines to create rich, interactive, user-centered Web experiences focused on increasing audience engagement and response rates.Increased overall engagement rates for email and online marketing campaigns by more than 220% versus previous high-water marks; increased traffic to CloudSherpas.com by more than 200% upon the launch of a Wordpress-powered, mobile-friendly and extensively search engine optimized redesign in 2012.Partnered with internal stakeholders to develop strategy and execute a broad array of initiatives to surpass revenue goals and broaden brand visibility and overall reach within the cloud services marketplace. Collaborated with key members of small business and enterprise sales teams to formulate and develop a unique template-driven framework to automate the production of print and digital collateral for monthly and quarterly strategic online sales and marketing activities.Advanced company’s position as Google’s preferred partner for enterprise sales by providing timely and consistent support to Google’s North American and Asian enterprise sales teams in the form of interactive, engaging digital experiences for customer prospecting and lead generation.

Designed and developed corporate Websites and blogs in WordPress and Joomla. Applied then-emerging responsive design patterns to the HTML/CSS scaffolding of existing Websites. Developed frontend interactive mobile prototypes in jQuery Mobile and Sencha Touch for clients seeking to mobilize existing Web properties. Taught a quarter-long course in Brand Extensions at an Atlanta arts college (The Creative Circus).

I was recently invited by The Creative Circus (http://www.creativecircus.edu/) to come and teach at the Atlanta based art and design school beginning this fall. About the Creative Circus: Founded in 1995 in Atlanta, Georgia, The Creative Circus is an accredited, two-year, portfolio-building, educational program for the creative side of the Advertising, Interactive Development, Design and Photography industries. Located in an energetic, converted warehouse that feels more like an agency, design firm or studio than a traditional school, future creatives build portfolios that help them land the best jobs in the field.

Led the planning and rollout of a 2010 branding reboot for the Atlanta-based business group founded by NFL Hall-of-Fame quarterback Fran Tarkenton to significantly expand its footprint in the small business technology and financial services marketplace. Spearheaded a complete overhaul to the suite’s Website builder, including its migration from a Windows environment/infrastructure (ASP.NET, C++) to Linux (PHP/mySQL): a) Designed a unique, modern drag-and-drop UI for a more user-friendly Website design and customization experience; b) Generated application logic and user-flow for new features allowing more granular template customization and and integration of third-party services, such as Twitter and Google.Designed the user-flow and visual UI for an ASP.NET-based Web application for email marketing campaign creation, distribution and engagement tracking: a) Produced exhaustive user-flow diagrams and user journey maps to ensure development was guided by a rational, comprehensive blueprint; b) Generated a complete set of storyboards and high-fidelity wireframes to illustrate the entire user journey for final implementation of the UI.Executed (under budget) a 5-figure, three-phase study of small business owners’ attitudes and behaviors regarding audio/Web conferencing services to determine the viability of a new SMB-focused offering in that market: a) Designed and distributed a 15-part questionnaire to 3,800 pre-qualified small business decision-makers that achieved a 34% response/completion rate and produced scientifically significant results; b) Moderated three focus groups composed of diverse small business owners and entrepreneurs whose contributions mirrored questionnaire responses; c) Produced a final recommendation, combining sound quantitative analysis of questionnaire data with anecdotal focus group insights, that found insurmountable barriers to entry, namely the rising proliferation, popularity and acceptance of free or low-cost alternatives.

Executed business and creative strategy on digital marketing and advertising initiatives for Rivers Agency’s largest home furnishings clients. Secondary functions comprised media planning and relations activities such as editorial placement; print and digital advertising budget planning and allocation; and overall audience engagement tracking.Operated a high 6-figure annual advertising budget for America’s largest rug manufacturer; negotiated competitive rates and secured maximum-visibility placement for monthly print campaigns.Optimized Google AdWords text-based advertising campaigns; sustained click-through rates at 60% above industry-wide averages; achieved 115% increase in CTR while significantly reducing overall spend, with a resultant 42% increase in total ROI. Designed and developed in HTML, CSS and native JavaScript monthly e-mail campaigns, e-newsletters and brochure sites for Rivers clients across industries.Oversaw planning and implementation phases for quarterly national tradeshows on behalf of Rivers home furnishings manufacturing clients; conducted face-to-face meetings with editors and writers for consumer and trade publications at trade shows and other special events.

- Times Festival of Reading public relations coordinator; marketed news content to local radio stations; performed study of media habits for audiences between ages of 18-34; collaborated on planning and preparation for several special events

- Developed online and print communications materials; produced and edited promotional video; provided communications support to the Director of Communications; edited quarterly e-newsletters

- Edited content on GAA website- Researched, developed and proposed redesign of website to further the marketing objectives of the organization at large.

- Began as staff writer, writing weekly stories on local arts-related events- Moved up to Arts & Entertainment/Features Editor, overseeing a staff of writers; and then to A&E columnist and senior writer

- Created new logo for organization- Collaborated on restructuring and redesign of website- Design, edited an published quarterly newsletter