John Costello Email & Phone Number

Bolingbrook, Illinois, Us

Establishing and communicating a Vision outlining the Information Security, and IT infrastructural design to Integrate into the organizational goals and objectives Developing, standardizing and documenting IT Architecture to allow for effective KPIs. Implemented short, medium and long-term solutions consistent with organizational risk appetite. Implementing an IT Innovative idea program to foster innovative thinking.Created the technical and infrastructural vision to address the organization’s infrastructural and asset security demand.• Significantly strengthened the network/cyber security position. • Onboarded 12 DC’s, HQ, and call centers in 3 years. 3 Canadian projects managed remotely during COVID19.• Implemented private cloud solution with HA.• Integrated a Managed SOC into existing security fabric.• Created IT metrics to increase customer satisfaction and provide focus and guidance to system management and development.• Research and design technology solutions increase efficiency allowing DC’s to maintain growth trajectory in a competitive labor market. Sourced hardware solution offshore significantly reducing technology expenditures.• Developed and maintained professional relationships with all business unit managers.

Nc, Statesville, Us

Directed vision, strategy, and execution of all operations, including planning and sourcing, quality control, IT, customer service, screen printing, embroidery, tagging and packaging, and warehouse distribution. collaborated with organizational unit leaders to establish and track goals, objectives, strategies aligning with the organization’s mission.• Contributed to 112% revenue growth from 2011 to 2017 • Successfully reduced the unit cost of order fulfillment and improved order cycle time. • Developed departmental leadership through training, education, and quarterly development appraisals.• Developed operations team to identify and remediate substandard processes via metrics and KPIs.• Developed an IT team’s depth and skillsets. Upgraded system infrastructure to provide scalability and stability.

Edwardsville, Illinois, Us

Partnered with senior leadership team in devising and implementing strategic vision and growth strategy as well as architected the optimal infrastructure, operations and processes, and metrics to maximize revenue growth and organizational effectiveness. Led, motivated and coached high performing teams, including the website, catalog design, inbound/outbound sales, and warehouse and distribution teams – rallying disparate functions around a common mission and set of objectives. Held full P&L responsibility. • Generated 200% growth, from $4M to $12M, with strict cash flow policies and adherence to best practices in all departments. • Increased margins from 30% to 300% through developing equipment manufacturing sources in India.• Created a Standard Operating Procedures manual, human resources policies, and OSHA compliance training to drive continued success and growth.• Established a remote call center in Sioux Falls, South Dakota that expanded the reach and capabilities of the company’s customer service operations.• Improved focus of marketing team and well as created integrated, multichannel marketing program inclusive of catalog, email, web presence, and outbound customer retention and prospect identification and development.• Successfully secured the Internet channel for Nike Track and Field footwear.• Developed relationships with contract manufacturing organizations for sports equipment and apparel through attending the Asian Sports Expo in Hong Kong and Miami.DIRECTOR OF TECHNOLOGY (2001 – 2002)Managed strategic direction of IT to achieve business goals by fostering innovation, prioritizing IT initiatives, and management of current and future IT systems across the organization. Created a stable, fault-tolerant infrastructural environment.• Spearheaded the deployment of a new ERP software platform as well as vSphere and VMware Enterprise.• Safeguarded the integrity of the network and all information as well as three public-facing websites.

• Authorized IBM Partner.• Developed a substantial customer base in central Illinois primarily consisting of business and government entities.• Provided top quality courteous and prompt system setup and administration in addition to network infrastructure design and installation.• Sold two businesses.

Master Of Business Administration (Mba), Mba

Bs, Economics