John He Email & Phone Number

PROGRAM MANAGEMENT | PRODUCT DEVELOPMENT | CUSTOMER SERVICE MANAGEMENTManagement of Multi-location Customer Focused TeamsVersatile | Positive | Optimistic | Well-Organized | Self-Starter | Well-Travelled | Highly Regarded by Customers | High Visibility Escalation Management | On-time and QualityHighly efficient business management and execution skill sets. Expert in building and empowering leaders to excel. Mentor: leads-by-example, and leads-by-influence both to in-house and outsourced teams. Excels under extreme pressure and meets deadlines. Thrives in rapidly changing, multi-national cultural environments. • Program management with P&L Responsibility and PLC planning and management• Semiconduct solutions (Back-end Test Floor Management / Front-end Analysis and Yield management)• Direct management for mutilple product engineering, QC, and Service teams worldwide locations• Matrix Management different functional groups worldwide• Managed worldwide software Service, Customization, and Consulting to provide customer support, installation, custom solutions for problem solvings• Major account management and esclation management• Offshore multifuction teams Setup and Management• Vendor management• Practice in Agile, Waterfall, & SpiralSkilled in articulating visions and goals with passion ensuring positive momentum toward project completion and continuous improvement. Collaborative leader who excels in leading and mediating multiple geographic groups and companies. Successfully creates and maintains productive relationships with vendors, peers, and senior management.

Listed skills include Product Management, Semiconductors, Cross Functional Team Leadership, Agile Methodologies, and 14 others.