John Hurst Email & Phone Number

Scottsdale, Arizona, US

Eden Prairie, MN, US

Phoenix, Arizona, US

• I had direct and indirect management of 100+ team members. I managed Technology Management, Outsource Management, Operations Management.
• I drastically increased the business unit billing by 190% over the last six years.
• I redesigned an archaic call center system into a real-time, database-driven GPS dispatch tracking system handling thousands of calls per day with 99.9% uptime.

• I became subject matter expert within weeks, redesigning the company's existing product line to be more profitable, and began designing the next generation product line executing the creation of solutions meeting.
• I was key player in exploring cutting edge technology, leading the introduction and integration into the company's product strategy based on current market analysis.
• I reduced energy consumption in applications using Company's products by over 80% through innovative design.
• I drove certification activities for UL and CSA of existing and new products with standard operating procedures.
• I ensured compliance with UL, CSA, NEC, and multiple application-specific requirements (including ASME A17.1 for elevators/escalators, numerous ISO and IEC standards for motor controllers, CAL-OSHA certification for.
• I was subject matter expert as technical contact for Energy Star Partner status with the DoE.

• I directed the following departments: Design Engineering, Sustaining Engineering, Process Engineering, Information Technology, Repair Services, Quality Assurance, and Document Control.
• I built the Engineering and Technical Services infrastructure from the ground up.
• I was subject matter expert as primary technical contact for critical customers and suppliers.
• I was key player in exploring cutting edge technology, leading the introduction and integration into the company’s products.
• I developed a comprehensive infrastructure to test all manufactured PC-based products Networked software distribution system (custom Client/Server application), custom and semi-custom test software, server-based test.
• I significantly reduced manufacturing errors by developing a networked instruction system ensuring a unified and consistent manufacturing and test process.