John Lavender Email and Phone Number

SummaryPosition Sought: IT/Programming ProfessionalEducation: B.S. in Computer Science from BGSUExperience: Over 7 years in corporate environments, specializing in programming, technical processes, analytics, and managementCharacteristics: Results-driven, excels in assigned roles and consistently adds value beyond expected responsibilities.Technical Skills.NET MVCOffice SuiteRequirement AnalysisTraining CoordinationTFS Source ControlTableauSDLC PlanningSQLGit Source ControlMicrosoft VisioAgile - Kanban MethodologiesCSS/HTML, Angular, JSON/XML, C#UX DesignSAP ManagementProfessional ExperienceMarathon Petroleum, Findlay, OHRole: Business Analyst in Robotic Process AutomationProduct Manager - Commercial ITDuration: 09/22 – PresentApple, Cleveland, OHRole: Genius AdministratorDuration: 08/19 – 02/22Responsibilities & Achievements:-Provided technical support to technicians and customers during repair processes, maintaining customer focus and detailed case notes.-Implemented an audit system for repairs, reducing inventory loss by 30% and correcting misclassified repairs.-Authored training manuals for new admins, reducing onboarding time.-Developed scripts to detect irregularities in repair classifications, improving store metrics.Progressive, Mayfield, OHRole: Developer, Project ManagerDuration: 05/17 – 08/19Responsibilities & Achievements:-Developed and refactored clean, scalable .NET code in MVC framework, ensuring compliance with the latest industry standards in an agile SDLC.-Contributed to a multi-team project that revamped early 2000s .NET software, enhancing functionality and speed.-Consolidated documentation from multiple teams into a centralized location, improving team communication and version controls; completed project two months ahead of schedule.-Certified in STAR interviewing, participated in internship hiring, doubling the intake from BGSU.-Coordinated funding and mentoring support for BGSU’s ‘Women in Computing,’ increasing program visibility.EducationDegree: Bachelor of Science in Computer ScienceInstitution: Bowling Green State University (BGSU)Character and ValuesA results-oriented individual who not only excels in the given role but also consistently strives to create added value in and outside the professional spectrum. Demonstrates a strong commitment to exceeding expectations and delivering exceptional results.