John Puma

John Puma Email and Phone Number

Chief of Staff @ Kaizen Labs
New York, NY, US
John Puma's Location
Purcellville, Virginia, United States, United States
John Puma's Contact Details

John Puma personal email

n/a

John Puma phone numbers

About John Puma

Hi, I’m John! I'm passionate about leveraging my operational skillset and "do whatever it takes" mindset to help startups succeed. I’m currently leading Business Operations at Kaizen Labs, empowering municipalities and public institutions with beautiful, effective, and innovative digital experiences.Before Kaizen, I led operations at AbstractOps, a payroll tax compliance solution for remote teams, backed by Craft Ventures and Hustle Fund. I've also served as a fractional COO / Chief of Staff for 12+ Seed and Series A startups. I successfully facilitated the due diligence and closing process of $90M for my clients. Additionally, I managed a monthly payroll exceeding $2M, oversaw onboarding, offboarding, and equity matters for over 500 employees and contractors, all while efficiently tackling a wide array of essential back-office functions to make things run smoothly behind the scenes.I got my start as founder in the real estate industry where our team successfully built the largest database of virtual reality apartment tours. I led the acquisition of the company to a real estate marketplace that empowered renters and offered an innovative on-demand agent solution.Outside of work, you'll find me exploring state parks and all that Northern Virginia has to offer!

John Puma's Current Company Details
Kaizen Labs

Kaizen Labs

View
Chief of Staff
New York, NY, US
Employees:
32
John Puma Work Experience Details
  • Kaizen Labs
    Chief Of Staff
    Kaizen Labs
    New York, Ny, Us
  • Kaizen Labs
    Business Operations Lead
    Kaizen Labs Feb 2024 - Present
  • Abstractops
    Operations Lead
    Abstractops Jul 2022 - Feb 2024
    Remote, Us
    - Navigated several strategic shifts as critical member of the team while company sought PMF; Supported successful launch of AI-assisted state compliance product from 0 to 100+ happy customers, and 4X revenue growth in <1 year- Launched Product Operations function at company, implementing Heap, LaunchDarkly, Appcues, CommandBar, Looker, resulting in a data-driven roadmap prioritization and increased operational efficiency. - Crafted GTM and content strategy, utilizing Apollo, ChartMogul, ActiveCampaign, to increase top-of-funnel by 25%
  • Abstractops
    Fractional Coo / Head Of Operations
    Abstractops Apr 2021 - Jul 2022
    Remote, Us
    - Served as an fractional operations leader for high-growth seed and series A startups including On Deck, Moonshot, Bounce, Matter, and more. - Led diligence and closing of four Series A fundraising rounds totaling $90M- Successfully onboarded nearly 500 employees and contractors, facilitated monthly payroll exceeding $2 million through Deel, Gusto, and Remote.com, while effectively managing equity through Carta and Pulley, ensuring seamless people operations and payroll compliance.
  • Places For Less
    Director Of Operations
    Places For Less May 2019 - Apr 2021
    Boston, Massachusetts, Us
    Disrupting the traditional rental brokerage.While at Places For Less, I oversaw the restructuring of post-acquisition operations at Places For Less, including dispatch, onboarding, software implementation, and brokerage transaction optimization. Additionally, I led the recruitment and onboarding of 50 agents, implemented Salesforce automation and functionality for a 5-person sales team, and built strong relationships with industry stakeholders and local media for extensive coverage.
  • Wizio (Acquired By Places For Less)
    Co-Founder
    Wizio (Acquired By Places For Less) Jan 2016 - May 2019
    Jamaica Plain, Ma, Us
    As a co-founder at Wizio, I spearheaded the successful acquisition by Places for Less and played a key role in growing the company into the largest marketplace and provider of virtual reality apartment tours. Additionally, I orchestrated seamless on-demand operational processes, fostered strong industry relationships, secured pre-seed funding, and defined a clear company strategy.
  • Virtudent
    Operations Lead
    Virtudent Dec 2016 - May 2017
    Boston, Ma, Us
    Making high-quality dental care convenient, accessible, and affordable for busy working adults by coming to your workplace.
  • Masschallenge
    Startup Services
    Masschallenge May 2016 - Aug 2016
    Boston, Massachusetts, Us
    MassChallenge is the most startup-friendly accelerator on the planet.
  • Ey
    Strategic Growth Markets Co-Op
    Ey Jul 2014 - Dec 2015
    London, Gb
    Completed two 6 month co-ops at EY in the NYC office on the Strategic Growth Markets Team, which focuses on high-growth entrepreneurs, venture capital, IPO, and family business.

John Puma Skills

Social Media Entrepreneurship Management Social Media Marketing Leadership Marketing Coaching Microsoft Office Customer Service Public Speaking Project Management Microsoft Powerpoint Marketing Strategy Healthcare Management Microsoft Word Marketing Communications Microsoft Excel Powerpoint Business Operations Operations Management Strategic Planning Business Strategy Fundraising Business Development Operational Efficiency Negotiation Real Estate Resource Management Applicant Tracking Systems Payroll Dispatch Customer Relationship Management Salesforce.com Training And Development Training Employee Training Legal Compliance Lead Generation Agile Project Management Written Communication Office Administration Customer Support Analytics Salesforce

John Puma Education Details

  • D'Amore-Mckim School Of Business At Northeastern University
    D'Amore-Mckim School Of Business At Northeastern University
    Health Sciences Minor
  • Boston College High School
    Boston College High School
    High School Diploma

Frequently Asked Questions about John Puma

What company does John Puma work for?

John Puma works for Kaizen Labs

What is John Puma's role at the current company?

John Puma's current role is Chief of Staff.

What is John Puma's email address?

John Puma's email address is jo****@****izio.co

What is John Puma's direct phone number?

John Puma's direct phone number is +161759*****

What schools did John Puma attend?

John Puma attended D'amore-Mckim School Of Business At Northeastern University, Boston College High School.

What skills is John Puma known for?

John Puma has skills like Social Media, Entrepreneurship, Management, Social Media Marketing, Leadership, Marketing, Coaching, Microsoft Office, Customer Service, Public Speaking, Project Management, Microsoft Powerpoint.

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