Jake Rowe Email & Phone Number

Tampa, Florida

Responsible for providing on-going support to franchise owners throughout the U.S. The main goal of this position is to guide franchise owners through general business operations including but not limited to marketing, customer service, game day management, staffing, and building processes for future success. This position plays a vital role in the training and education of programs. Build respect, rapport, and trust with franchisees to help them achieve their goals. Help franchisees understand their unit economics against benchmarks and develop thorough business plans with specific goals and tactics. Create and conduct classroom, field, and virtual Franchisee & staff training sessions. Help facilitate franchisee meetings including peer groups, regional meetings, and national conferences. Drive a coach mindset & passion for development with people inside and outside our network. Perform other duties and special projects as required

Denham Springs, Louisiana

Supports GM / GSM / DM in the achievement of Departmental Sales, Gross Margin, Inventory Shrinkage, and Payroll Goals. Provide daily direction to the associates within the department. Prepare to-do / Task lists. Execute all merchandising directives….i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office. Staffing the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on the preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment. Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.). Providing product knowledge training; conducting demos to the entire staff. coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; the accuracy of inventory; proper display, signing and pricing of all advertised items. Provide a legendary experience by assisting customers in making buying decisions by making product recommendations based on this analysis and promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public. Ability to conduct meetings and presentations to groups. Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems. Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and the Corporate Staff.

Pleasant Valley, Missouri

The i9 Sports Program Director is a hands-on role responsible for the management of the day to day operation of the sports program. The role includes in field marketing, managing coaches, officials and site managers, and ensuring the highest of brand standards in all areas of involvement.

Kansas City, Kansas

Responsibilities include increasing attendance and incremental revenue through outside sales efforts for all Kansas Speedway motorsports events. Assist with managing and growing the organization's group ticket base and cultivate relationships with group leaders. Also responsible for attending lead generation events throughout the community as needed and special events held on Kansas Speedway property. Responsible for sales of Season Tickets and Single Day Tickets to all race events at Kansas Speedway by use of an extensive cold calling effort. Call current and past customers and cold-call to new prospects creating new sales. Assist with the creation and development of sales and promotional materials related to ticket sales and consumer efforts. Provide a high level of service to all accounts.

Amway is a world-wide leader in health, beauty, and an outstanding business opportunity for Independent Business Owners. Through this business I have improved my skills in public speaking, customer relations, sales, and leadership.

Parkville, Missouri

Responsible for managing the timing and transitioning between practices and games. Emphasizing the i9 Sports experience through fun, safety, instruction, and good sportsmanship. Supervision of 40+ people while taking charge over coaches and parents to solve issues that may arise. Providing customer service by observing, assessing, and assisting the coaches.

Kansas City, Missouri

Main objectives of the internship were to gain an understanding of the roles including the Store Manager, Branch Manager, District Manager, completing the assigned training, and presenting a project over "Developing & Selling New Accounts" to the Vice President of Sales, District Managers, Area Recruiter, and Area Human Resources Manager. Assisting customers by determining needs and presenting appropriate products and services, handling customer inquiries via the telephone by providing accurate information regarding products and product applications, and process telephone orders accordingly, ensure sales transactions are completed accurately, pull appropriate products from the sales floor or warehouse, tint and mix to customer specifications, ensure product orders forms are properly completed, place order and follow up as necessary, alerting store/branch managers of wholesale sales leads, performing basic administrative tasks such as processing credit applications, opening and closing the Point Of Sale (POS), receiving payments on account, obtaining credit approvals, processing paperwork and special orders, and stocking merchandise in store according to plan-o-gram.

University Of Kansas Molecular Biosciences Biostore

Performed a variety of tasks including customer relations, facility maintenance, marketing, facility and workplace efficiency, and sales. Executed domestic and international shipping with importing and exporting through customs and labeling. Established communication skills by speaking with a diverse group of clients. Increased my knowledge of Chemical & Biological inventory. Sales increased from $330,000 to $529,000 per annum compared to previous staff.

Eudora, Kansas

Enforced rules, collaborated with the City of Eudora, and facility supervision. Time management and pragmatic calls were essential to maintain game management of fans and players.

Mound City, Ks

Followed USDA & HACCP guidelines with meat processing and meat packaging.Installation of new equipment, customer relations, & cleaning facility.

Bachelor Of Science - Bs, Sport Management & Business, Gpa 3.24

Activities and Societies: Sport Management Club Student Athlete University of Kansas Club Baseball

Ged

Activities and Societies: Band, Football, Basketball, Baseball, and FFA