BAPS Restaurant Escondido, CA ( September 2021 - September 2023) Chef Owner and Operator Acquired the restaurant from the previous ownership and improved the Staff training for better customer experience and food preparation. Renewed the menu to focus on increasing sales and diminish food waste. Expanded the Eggs Benedicts, Biscuits and Gravy, Dutch Baby Pancakes as entrees to the Menu for Breakfast. Opened for Evening service with added evening faire of freshly made Pizza Dough, Fettuccine, Lasagna and Spaghetti. Expanded the Alcohol sales by 45% year over year with a focus on hosting Sporting events and Private Parties. Increased revenues by over 30% year over year 2021 - 2022Implemented POS, Online Delivery Ordering Systems (DoorDash and Uber Eats) integrated with Website Bapsfoods.com. Managed Payroll and Staffing. Alcohol License Owner, Dish Washer, Line Chef and Preparation Cook, Eggs and Breakfast items like Biscuits, Gravy, Made to Order Eggs, Omelets and Eggs Benedicts. Reduced food Costs while still providing a valuable product and experience. Served 105k of revenue in 2022 personally. Experienced Expo.

Project management supervisor of an onboarding process review and billing automation updatePerformed the responsibilities required for the development of software solutions and SaaS productsSupported the finance and operations sections in the accurate and timely adherence to client invoice submissionCollaborated with CEO to support the procurement of robotics lab materialsLead as a Solutions Consultant for the successful launch of SaaS compliance and shipping product supporting compliance of national Alcohol and Tobacco shipmentsCollaborated with CEO to fully audit and update business process and organizational efficacy

As the Director of Technology for Success Resources America I'm responsible for providing technical project planning, management and oversight for key initiatives and implementation projects, ensuring first that these initiatives and projects are closely aligned with business priorities, and second, that these initiatives and projects are completed on-time, within scope and budget and with an extremely high quality of deliverables. I ensure the optimum mix of cost, schedule, performance, and system supportability throughout the life cycle (design, development, testing and evaluation, production and disposition) of each program and will analyze alternative problem solutions and present a case for the recommended solutions with a detailed analysis of risks, capabilities and return on investment. Furthermore I lead and manage IT and Software as a Service (SaaS) projects, program initiatives and sales/marketing application support in support of Success Resource America’s global mission, international objectives and other business functional areas. I also act as a project management technical lead and business analysis subject matter expert responsible for working with Success Resource America’s business functional areas to deliver technical solutions in the form of new and enhanced business process and client service applications. Guiding our team through all phases of service delivery including: analysis and design, configuration and build, testing and training, and deployment of solutions and will be accountable for all aspects of project management including all project resources (including partners/subcontractors), project planning, scheduling, risk management, scope management, internal and external communications, status reporting, and resource management (internal and external partnerships).

Supported a 10 person team of highly skilled Personal Development Sales Persons with timely and accurate Lead Management, Marketing and funnel audit and analytics reporting administration.Conducted SalesLogix CRM preventative maintenance in regards to Contact Groups/Territory realignment administration as well as Opportunity management and administrationAdministered the Sales Support inbox ensuring timely and accurate responses to contact records merge requests, contact record reassignment, lead switch and replacement requests and marketing target group creation requests.Conducted mail merges to contacts groups of 25k utilizing Microsoft 365 E5 Outlook plug in. Ensuring the targeted contact group received the marketing/operational materials and any associated analytics were distributed to the sales team members and leadership. A wonderful company with even more wonderful people. Deepak Chopra was a pleasure to work for and I will alway relish my experiences there.

As a Client Services Manager at GreenRope CRM it was my pleasure to provide a great client support experience each and every time for our customers. We always ensured the support of our clients was helpful, timely and concise. I enjoyed supporting our clients in a variety of different ways; Email Drip Marketing strategy Implementation and deliverability, Website administration, Website Sign-up Forms and tracking, Website Campaign/Affiliate implementation, Online Store Management, Survey Administration, Lead Scoring and Predictive analytics just to name a few. Every business has differing needs and arrangements and day-to-day challenges with business software technical support. As a GreenRope Client Services manager I always welcomed sharing those challenges with every single client.I have had the pleasure of working with individuals located globally, and have learned of many exciting companies that are growing, which need a business automation platform for managing such growth. GreenRope is a company built around providing exceptional value to our customers. In the past 17 years, they have evolved from being one of the first email marketing service providers to being one of the only Complete CRM on the market. Combining sales, marketing, and operations into a single platform, GreenRope inspires collaboration with your clients, vendors, and employees and I lived and loved this collaborative culture, listening to people like you to build what YOU want to run your business.

Consulted for a financial literacy and small business loan acquisition firm. Responsible for all aspects of the client's journey to include a financial audit, business credit audit, consultation, and exit strategy. Responsible for all aspects of client relations to include mentorship, product development, and customer service. High emphasis on establishing corporate credit to relieve personal debt obligations and increase personal savings. An expert in the firms business credit suite and core funding strategies for debt relief and growth

-Prototyped a motorcycle racing team to support Bridgestone's tire contingency program andgenerate additional cash flow with gross sales exceeding $10,000.00 per race weekend.-Managed efforts to establish complete racing service packages to include custom builds,repairs, and wholesale tire distribution by pitching partnership incentives with industry leaders.-Partnered with other business owners to perform market research, establish vendor accounts, andstrategize a plan for growth in other markets.-Developed relationships with track owners to properly schedule training events and to strategizemarket growth.-Actively leveraged social media outlets like Facebook, Instagram, and Linkedin to connect with customers and encourage sales. Built a face book page for race team and consumer education.-Developed the business’ sales strategy in conjunction with Hubspot’s consultative sales approach by concentrating on superior customer service throughout the buyer’s journey.-Used squareup.com to process mobile credit card payments and analyze consumer data trends,pinpointing product demand specifications and ordering subsequent stock.

-Pioneered the opening of a motorcycle performance tuning and repair shop with little prior experience, relying on sales, tech and businessdevelopment skills to acquire strategic partnerships with Parts Unlimited, North County Houseof Motorcycles, Western Powersports & Tucker Rocky.-Lead efforts to reaching fantastic gross revenue the first year of business. Margins wereroughly 30% of gross.-Developed and nurtured a niche consumer base of Club Racers and Military, by conducting market research through events, professional networks, and relations with the United States Marine Corps’ motorcycle safety program.-Built a sales strategy that included a robust educational platform for Marines by demonstratingproper maintenance and safe riding techniques leading to an average of 3-5 new customers permonth.

-Lead efforts to create a personnel management database for 1,300 Marines by creating anindependent server in SharePoint to pull information via a user web form gaining uniqueand timely insight into operational skills and needs.-Meet with C level executives on a weekly basis to brief readiness rates that included thestatus of multimillion-dollar communications equipment, issues with supply, andoperational readiness. Developed a strategy to proactively investigate malfunctioningequipment by ensuring all personnel adhered to technical publications leading to a readinessrate of 96%.-Created power point presentations for monthly/quarterly reviews of expense charge-outsand production goals, uploading them to a share point server with ZERO priorexperience.

- Consulted with executive leadership in regards to communication and network design to ensure the battalion operations chief was aware of strategic supply issues prior to establishing infrastructure for a networking database and VOIPs.- Conducted weekly and monthly inventory counts to ensure the accountability of 40 Marines and$6,000,000.00 worth of communications equipment.-Built power point slides to report specific logistics issues, usage rates, and encryption rotation periods to ensure resupply needs were meet and networks were protected from external threats.-Managed training schedules and readiness rates by meeting with administrative staff to ensure proper communication and collaborative teamwork.-Minimized damage and repair costs through careful management and preventative maintenancepractices.- Analyzed the maintenance of communications equipment by reviewing work orders in themaintenance management software database, running search queries and reports, and ensuringproper documentation with key maintenance variables.- Afghanistan Jan 2010 - Sept 2010