- Responsible for Quickbase's integration and automation vision, roadmap, and product management group - Created the one, two, and three-year product roadmaps for my group that four product managers (direct reports) and their scrum teams (50+ engineers, designers, and quality assurance) are inspired to execute upon- Managed, hired, and trained an international team of product managers (Bulgaria and United States)- Conducted product research and problem discovery through workshops, surveys, stakeholder meetings, and hundreds of customer interviews- Led introduction of new products and retirement of legacy products through deep collaboration with Executive team, Sales, Customer Success, Support, Product Marketing, Legal, and Finance- Drove unprecedented year-over-year growth in monthly transactions, users, and customers who use the "Pipelines" integration & automation area of the Quickbase platform... 723% growth in monthly transactions (1.1 billion transactions), 87% growth in monthly users (3243 users), and 58% growth in monthly accounts (2042 customers)

- Product Manager of three different scrum teams who executed on two-week sprints- Demonstrated ability to solve customer needs by delivering new product features, including seven enterprise-focused integrations: Amazon S3, Asana, Autodesk, Formstack Forms, Procore, Snowflake & Trello- Developed full business-cases, slide content, and financial analysis for multiple product-concepts, to assess which concepts our Product team prioritized to execute on in 2022 Roadmap and "Annual Operating Plan"

- Introduced the "On-Premises Connectivity" capability to market, which targets enterprise customers who want to connect SQL data via ODBC connections (as well as private endpoints) that live on their network and behind their firewall, into their cloud-based Quickbase applications... This capability was adopted by over $8M ARR worth of customers in the first 45 days- Launched our "Data Platform" that streams in over 45 million events per day, enabling internal development teams, Analytics teams, and data services to tap into 20+ years of historical log-data & 3rd party data sources... Built upon market-leading technology including: AWS Kinesis, AWS S3, Snowflake, FluentD, dbt, a home-built messaging architecture via the Apache Camel Library, & a home-built Java service - Designed and launched a value-based pricing metric leading to a business-wide pricing shift to usage-based pricing model (instead of user-based), so that customers can use Quickbase for use-cases with users of any usage profile. Grew from $0M, to now $53M ARR in under 24 months- Designed & launched the “Platform Analytics” feature (built upon the Data Platform), which provides customers summarized value + entitlement metrics in a clean & trusted dashboard, plus a curated & flexible drilldown layer so that Admins can self-serve what Apps, Users, and Integrations are driving each metric. Over 300 customers adopted, worth >$50M ARR- Drove C-suite alignment on commercialization & go-to-market strategy for 2 major features (On-Premises Connectivity & Platform Analytics) - 2x Keynote presenter (2020 & 2021) to over 2,000 attendees at annual "Empower" user conference- Lead presenter at 10+ customer webinars focused on both strategic & tactical levels including: business intelligence tools, APIs, Python, product feature introduction, and strategic vision setting

- Lead analyst for Customer Success org- Lead for Analytics & Reporting workstream within cross-functional Builder Community program- Developed & operationalized 2 new metrics that better correlate to our customer's usage of the Quick Base platform- Continuously solving new customer, operational, and analytic challenges each day through data analysis, visualization, and data-driven storytelling

- Led data strategy efforts within our org for proving out ROI of each team and position- Developed scalable and powerful reporting tools using PowerBI & SQL Server, for C-suite and Board consumption- Created rolling 12month Active User forecasting model using a multi-variable regression model (<5% variance each month)- Metric and KPI development

- Head Coach of nationally competitive 10th-grade boys AAU basketball team

- Led recruiting for suburban areas, out-of-state, & prep-school student athletes- Key facilitator in all background activities on game-days- Developed a web & mobile-based Recruiting application to track progress & status of all recruits we were involved with- Managed summer league team for our players

- Building a culture of commitment and success through the men's basketball program at Framingham State University, part of the DIII Massachusetts State College Athletic Conference (MASCAC)- Major responsibilities in defensive strategy, recruitment, game prep, and travel logistic planning

-Assistant basketball coach at Framingham State University, part of the DIII Massachusetts State College Athletic Conference (MASCAC)-Involved in offensive and defensive player development, game/practice strategy, and recruiting

- Responsible for partnering on performance and value initiatives with C-suite from 28 strategic clients, who represent over $120 million in annual revenue to athenahealth- Co-led development, implementation, adoption strategy, and maintenance of an automated performance application that creates customized content for a presentation via the click of a button- Leveraged Tableau to build interactive dashboards and drilldowns for insights on ROI, TCO, and back-office productivity of our clients for our Customer Success Managers- Developed attrition-fighting defense content for several attrition threats- Key member of Enterprise Analytics team, within Customer Success, focused on partnering with client leadership (C-suite) and internal Customer Success Managers to analyze and benchmark performance, highlight revenue enhancement initiatives, and recommend solutions to client's financial and clinical challenges, with an underlying goal to demonstrate (through data insights) athenahealth's value to clients

Solution Analytics = Mar 2017 - July 2017- Key member of Solution Analytics team focused on partnering with clients to analyze and benchmark performance, highlight revenue enhancement initiatives, and recommend solutions to client's financial and clinical challenges, with an underlying goal to demonstrate (through data insights) athenahealth's value to clients- Engaged with 18 strategic clients in 4 months, worth over $100M in annual revenueData Warehouse Feed (DWF) = Aug 2016 - Mar 2017- Key member of an agile scrum team focused on product management and development of athenahealth's DWF product- Co-lead on identification, design, and creation process of a net-new product focused on meeting Quality Management and Performance reporting desires- Determined gaps and recommended solutions on ways to decrease the amount of time our product management team spent addressing generic DWF questions- Led initiative to create an internal and client-facing, web-based, documentation and support community for DWF users that saw adoption of 200+ distinct users within 30 days of launch- Successfully remediated 120+ Salesforce cases from client needing support in ~6 monthsData Solutions = Feb 2016 - Aug 2016- Key member of Data Solutions Consulting team that focused on supporting client's reporting needs through standard and custom methods- Developed strong understanding of underlying athenaNet schema and table structure- Created a highly-complex, third-party, custom report that was standardized for use across multiple clients - Designed and delivered 20+ custom reports to clients

Rotation 2 & 3: Service360 Program (Jan 2015 - Feb 2016)- Became the SME and led significant knowledge transfer / education of how our "Profiles" data attribute library and corresponding schema of 9 tables was implemented- Key data and process analyst in troubleshooting and Incident resolution for a beta release of a new back-end rules engine, with an end-user base of ~500 people- Identified mappings of over 200 data attributes within 10+ legacy databases- Created entity relationship diagrams and data flows of source systems to target tables- Developed a Request For Proposal (RFP) with over 120 questions specific to our desired product- Key business / data analyst to the creation of nine use cases to test in a nine week POC, ultimately leading to a purchase of the vendor's business process management software- Daily collaboration with external consultants, senior management, and peers- Admin assistance through deck prep and meeting minutes for the Transformation Planning Office (PMO work) to define strategy of the entire Service360 ProgramRotation 1: Remote Applications/Connectivity (July 2014 - Dec 2014)- Managed the break/fix work request list for a mission-critical application- Created and prioritized requests for work for our team- Direct involvment in planning and execution of War Rooms during go-live implementation phase of a mission critical application- Daily cross-functional team communication between IT, BTG, and Customer Support leaders

-Assistant basketball coach for the Clark University (DIII) Women's Basketball team-Responsible for teaching and running the defense during practices and games-Edited and analyzed opponent's game films in preparation for upcoming games-Led film break-down analysis sessions with the team and coaches

-Assisted on 7 different audits including Sarbanes-Oxley reporting, an IT security audit, and a bond investigation -Examined 2000+ check images, bank statements, and account summaries during an investigative audit-Input audit matrices, risk and controls, and results into cloud-based "TeamMate Audit Management" application

-Recommendations from an eight-week project on "Improving Accuracy of Lead BA Process Time Estimation" were implemented after a presentation to management team-Corporate Baseline project group member-Developed ad-hoc reports while working on the Application Portfolio Management project -Created dashboard views of top 20 core applications

-Worked at a start-up IT company which is developing software for Public Housing Authorities-Visited with clients to listen to, and implement, their demands for necessary features in the software being developed-Developed and organized a Wiki page on the internal Microsoft SharePoint server-Created 200+ Word documents for technical team to reference when creating new database-Analyzed potential Document Management software to incorporate into the product-Developed process flow diagrams for financial modules using Microsoft Visio

-Perfromed data entry to track business flow-Input data into customer relationship management (CRM) website -Generated and processed sales leads-Supported existing marketing efforts and also created new marketing initiatives

-Responsible for keeping grounds and buildings up kept on military base -Focused on attention to detail when maintaining 70 acres of land-Increased communication skills and work-efficiency-Efficiently and effectively worked on the land and cleaned the buildings

-Kept organized, clear, confidential records of each household-Developed strong communication skills required to persuade residents to participate-Exercised communication skills with group leader, field supervisors and regional directors-Went door-to-door filling out US Census forms with families who did not complete them on time