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An accomplished senior executive with a successful track record leading high performance software development and operations teams. Domestic and international consulting experience encompassing a varied collection of startups, Fortune 500 firms, high-growth corporations, government agencies, and research labs.Highlighted prior experience includes;• Co-founder VP Engineering/Ops Virgin Mobile USA - mobile, contact centers, financial systems• Head of Engineering Paystand - FinTech, blockchain, PCI, AWS 7/24 operations• CTO Bauer’s Transportation – mobile, location, contact centers, AWS 7/24 operations • CTO Appnomic Systems – AI,ML, search, infrastructure fault detection and automation• GM Xerox PARC – networking, distributed systems, security• VP Well Fargo Consumer Credit – Credit Risk, Contact Centers, Operations, Information SecurityExpertise in operations, financial systems, mobile, computer security, and highly scalable transaction-oriented platforms. A systems architect and principal author of multiple patents in the areas of scalable, network distributed systems.
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PresidentWhiteboard Technology Group Inc Aug 2008 - Present
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Forbes Technology Council MemberForbes Councils Dec 2019 - PresentBoston, Massachusetts, Us -
Head Of EngineeringPaystand Mar 2016 - Mar 2020Scotts Valley, California, UsHead of development, infrastructure strategy and securityPaystand is on a mission to create a more open financial system, starting with B2B payments. Using blockchain and cloud technology, we pioneered Payments-as-a-Service to digitize and automate your entire cash lifecycle. Our software makes it possible to digitize receivables, automate processing, reduce time-to-cash, eliminate transaction fees, and enable new revenue.• 7/24 operations, scale, performance, and DR strategies• Cloud platform architecture• Database architecture and data management• Platform and application security• PCI, and SOC compliance#blockchain, #ethereum, #fintech, #AWS, #Agile, #docker, #orchestration, #microservices, -
Chief Technology & Operations OfficerBauer'S Intelligent Transportation May 2016 - Jan 2020San Francisco, Ca-California, UsRecruited to provide business unit technical direction, advise the CEO, and explore transportation-focused retail and IoT technology opportunities supporting 6 business entities, 270-vehicle fleet, and 3 online digital business entities.• Oversight of vehicle and driver scheduling and billing platforms• Architecture and operations of multinational contact center solutions• Developed real-time vehicle telematics and GPS big data to analyze vehicle and driver performance.• Digital transformation of fleet maintenance and DOT compliance management integration.• The general manager of RidePal helping to drive growth to 1+ million commuter rides annually.• Led digital initiatives for onshore and offshore Contact Centers.• Obtained California DMV Autonomous Vehicle operating approval. -
Chief Technology OfficerAppnomic Systems Pvt. Ltd., Oct 2012 - Jan 2016Bangalore, Karnataka, InLed software engineering of ML/AI based solution delivering autonomous IT operation solutions that predict and prevent problems before they happen - ability beyond the present-day AI-assisted APM and monitoring tools. Appnomic’s patented unique cognitive capabilities include predictive anomaly detection, anomaly linked healing triggers and unified causation that navigates the linkages between digital journeys, transactions, applications, and IT Infrastructure on the edge, public and private cloudMachine Learning, Big data, Analytics, Software Development, Agile, Financial Technologies, Banking and Financial Services. -
General Manager, Networking, Security And Distributed Systems Research, Computing Science LaboratoryPalo Alto Research Center (Parc) Jun 2010 - May 2012Palo Alto, California, UsDirected research activities at Xerox PARC's Computer Science Laboratory in applied science, technology and business solutioning to solve real world problems. Oversaw Xerox’s R&D investments supporting commercial clients and government agencies in a diverse set of focus areas including distributed systems, advanced networking, artificial intelligence and human machine collaboration, and cyber-physical security. -
Vice President Engineering & OperationsVirgin Mobile Aug 2001 - Oct 2007Kansas City, Missouri, UsFounding team member responsible for all aspects of network planning, handset engineering, call center technologies and data center operations. Lead development of data warehouse, payment technologies and financial controls. Worked closely with the CFO on compliance and audit matters.IT Leadership, Enterprise architecture, Advanced internet solutions (web commerce, SOA), Data Center Operations, Call Center strategy, CRM, IVR, Telcomm, Offshore operations, Mobile device engineering, Switched Voice engineering and operations, Network Security and Sarbanes-Oxley compliance -
Vice President Engineering & OperationsNorthpoint Communications Sep 1999 - Aug 2001UsResponsible for designing, building and maintaining IT infrastructure for the enterprise, data center operations & capacity / space planning, call centers and network operations. Managed 7x24 operations globally.Information technology, network security, Operations, Call Center strategy and delivery, CRM, IVR, Telecom, Switched Voice Engineering -
Vice President, Consumer CreditWells Fargo 1995 - 1999San Francisco, California, UsResponsible for all technology engineering and operations for the call centers (IVR, desktop, middleware / mainframe integration), credit card processing, statement processing, telephony and enterprise systems planning and support. Oversaw credit card operations, mainframe planning and forecasting, security, audit and compliance functions.including credit risk management systems.data center operations: 7x24 operations, space / capacity planning, failover planning & DR validation, Forecasting, budgetingcall center strategy and delivery: IVR, CRM, information security, collections and Recovery systems, disaster recovery planning & validation -
Director Information SecurityWells Fargo 1993 - 1995San Francisco, California, Us
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Frequently Asked Questions about John Karsner
What company does John Karsner work for?
John Karsner works for Whiteboard Technology Group Inc
What is John Karsner's role at the current company?
John Karsner's current role is Chief Technology Officer.
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What is John Karsner's direct phone number?
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What skills is John Karsner known for?
John Karsner has skills like Mobile Devices, Data Center, Strategy, Cloud Computing, Saas, Security, Telecommunications, Start Ups, Crm, Management, Product Management, Mobile Applications.
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