Receiving and shipping executionStockroom organizationInventory managementMarkdown executionReconciliationsReplenishmenrtMOS/damagesRepairs/maintenance Performance managementTrainingDaily operations and financialsManager On Duty responsibilities

Manage daily communication needs of a 501(c) nonprofit.Develop, implement, and evaluate Joining Hearts communication plan across its audience in collaboration with the Board Of Directors and Hosts.Generate online content that engages audience segments and leads to measurable action. Manage the development, distribution, and maintenance of all electronic collateral including, but not limited to, newsletters and Joining Hearts' website.Track and measure the level of engagement.Manage the development, distribution, and maintenance of social platforms.

• monitor all inbound/outbound freight processes• confirm all rtv’s and ship outs are processed properly• maintain adherence to process improvement programs• resolve CIP, UMR, and claim issues• execute price management and PLU• certify inventory control policy and procedures• direct LP and safety programs• staff and schedule associates to maximize coverage• execute signage standards• process and maintain all new hire/associate paperwork and files• submit worker’s compensation claims, filing eeoc compliance• resolve building maintenance issue• cash management

• Increase target sales by an average of 10% annually, driven by successfully increasing conversion rate to 36% and raising average transaction to $62• Drive conversion by pinpointing deficient areas of customer experience and lift average ticket through product knowledge cultivation• Create store specific merchandise management and stockroom organization SOPs maximizing productivity and efficiency by task batching and “first in, first out” processes • Plan and execute monthly/seasonal/promotion floor sets utilizing on-hands, fixture fill, demographics, and market conditions • Perform cycle counts on key sku's prior to promotion ensuring maximize sell thru• Identify deficiencies in on hands and present solutions to allocations• Host store walk-thrus and floor set roll outs, attended by Company Executives, Buyers, and Atlanta Market General Managers• Manage an online time and attendance program that develops schedules which maximize sales increases with an effective use of payroll dollars by identifying and scheduling to peak traffic periods• Provide essential feedback to system developers creating a refined and debugged user experience• Ensure financial performance is supported through constructive expense control, payroll management, and cash management• Create growth in sales by building relationships with key customer groups including store cardholders, designers, and local businesses• Establish defined procedures to ensure special purchases and orders will be received in timely and correct manner• Track and react to dept/sku trends maximizing sales and reduce profit loss• Build talent by assessing skill levels of team with straightforward biennial reviews, then developing appropriate training• Plan and manage the effective use of visual resources to provide an exceptional experience, high levels of customer service and drive sales• Set, communicate and coach sales and customer service goals and priorities and ensure execution of same

Develop and produce holiday execution manual for the cosmetics divisionPartner and collaborate with cross-functional team including buyers, planners, store and vendors to provide support in achieving sales/profit goals Create and maintenance purchase orders for women's and men's fragrance buyerResearch and pinpoint departmental shrink within stores, submit chargeback requests to vendorGenerate ad copy and submit ad turn-insTrack inbound/outbound product samplesCoordinated vendor visual collateral Streamlined buyer to vendor reporting

Effectively assess staffing needs to maximize salesEvaluate, hire and train a maximum staff of 85 associatesDevelop a denim focused training program to drive key departments Perform Manager on Duty functions in the absence of General ManagerMaintain standards of performance and conduct; celebrating individual and team successesExecute clearly defined merchandise and visual standards for various departmentsUnderstand, practice, and train associates in visual merchandising techniquesMaintain price integrity and the accuracy of inventory by planning and conducting annual inventoriesAddress maintenance and safety concerns (e.g., damaged fixtures, broken equipment, and failing systemsManage an online time and attendance program to develop schedule which maximize sales with an effective use of payroll dollarsPerform certification and finalization of payroll on a weekly basisControl stores P&L by effective expense and payroll management