John Bucher Email & Phone Number

Beaverton, Oregon, United States

→ Assists borrowers with loss mitigation programs to resolve past due balances of conventional, FHA, USDA, and VA backed mortgages→ Provides in-depth loss mitigation program knowledge to borrowers facing financial hardship→ SAFE Mortgage Licensing Act certified

Miami/Fort Lauderdale Area

→ Lead a team of 16 to provide responsive card and loss prevention services for the member organization→ Reduced card and operational fraud losses year over year by more than $100,000→ Assisted with suspicious activity reports, ongoing investigations, money laundering techniques, and teller malfeasance investigations as well as ACH, check, and ATM fraud→ Implemented compliance initiatives to control and mitigate financial losses throughout the organization→ Customized plastic card fraud prevention rules to detect and decline fraudulent behavior

Kansas City, Missouri Area

→ Prevented fraudulent card losses in excess of $500,000 during Q1 2016; reduced Emerald Financial Services fraud losses by more than $1 million annually→ Implemented a comprehensive fraud rules strategy for the H&R Block Prepaid Card Program to identify and prevent fraudulent card losses→ Responsible for fraud prevention initiatives for the financial services program comprised of more than three million cards and $8 billion in annual transaction volumes

St Petersburg

→ Managed FIS enterprise fraud products: Secured Credit & Debit (product); Applied Analytics (product)→ Created the FIS Card Fraud Forum to promote client fraud prevention discussions and resolutions in the financial→ Revitalized Falcon® reporting across various FIS processing platforms to provide consistent and relevant reporting needs for client operational requirements

Tampa/St. Petersburg, Florida Area

→ Created, implemented, and managed neural network fraud prevention strategies for a group service provider of more than 600 clients→ Managed risk mitigation efforts through card prevention strategy formulation and administered the fraud detection infrastructure; utilized fraud prevention techniques using segmentation, fraud trend identification, and provided definitive and objective fraud recommendations→ Managed and provided analysis of the many card compromise breaches received from the payment networks for our member credit unions as a result of merchant database intrusions

Harrisburg, Pennsylvania Area

→ Created and implemented risk management initiatives to mitigate plastic card fraud losses for both signature and PIN point of sale transactions→ Administered, maintained, and created neural network card fraud prevention strategies for PSECU utilizing the Falcon® Fraud Detection System and other comparable applications→ Hand-picked to participate in Visa’s mass compromise working group, First Data’s Risk Council, and the PSCU financial services risk advisory board→ Developed real-time ATM fraud reporting and was able to prevent additional depository losses of more than $400,000 in a two year period

Harrisburg, Pennsylvania Area

→ Supervised both the card operations and card risk staff until position was redefined and responsibilities segregated→ Managed and controlled a credit/debit card portfolio in excess of $850 million annually for a billion dollar credit union (ranked 66th largest credit union in the U.S.)→ Responsibilities included overall program accountability, consistency in operations, productivity control, and procedure interpretation