Omilia's Conversational AI solution provides a human-like conversation for automated customer care on any channel via Voice and Chat. Recognized by Forrester and Gartner as a leader in Conversational AI for customer care, Omilia’s award-winning technology brings an amazing customer experience to life through an omni-channel virtual assistant that increases customer engagement and drives contact center cost savings.A unique approach to Natural Language Understanding and Speech Recognition allows for the ability to understand and differentiate between hundreds of customer Intent request types, managing conversations with +95% semantic accuracy.Omilia’s proprietary technology suite is currently powering the IVR of some of the largest banks, insurance, and utility companies of North America.Some of the amazing results achieved by these companies include #1 J.D.Power ranking, 50% Decrease in Average Handling Time, 40% Increase in Self Service Usage and tens of millions of dollars in contact center cost savings.

Digitally Led, Humanly Enabled.Real estate isn’t rocket science, but it is often the largest financial transaction of your life, and that can be stressful.The city’s giant brokerages are fighting for market share and agent loyalty to keep their investors happy during a slow market where deals are harder to come by. In all of this, the quality and level of service you receive as a client gets placed on the backburner.That’s why after over 5+ years in the business, we didn’t just join another brokerage, we created our own - one primed with the best tech on the market to ensure that your real estate goals are not only achieved, but impeccably serviced.Check us out at www.amplified.nycContact us to download our revolutionary app

- Identify, engage and close business within the B2C, B2B and B2A verticals.- Initiate and collaborate on marketing campaigns to promote C2 Brand.- Designing and deploying cold/warm digital and drip campaigns- Constructing comprehensive sales decks and sales resources- Expertise in sales reporting, sales projections and Salesforce CRM- Deep understanding of research based prospecting, leading to warm calling

Real Estate Agent & Founder of the Amplified.NYC TeamPioneered and ran Amplified.NYC’s digital marketing campaign and digital prospecting initiatives• Consistently selected to beta test and pilot new technological platforms heavily focused on CRM and cold-lead digital conversion through Spacio, Contactually, Zillow’s Premier Agent Program (Top 4 agency wide in closed transactions), and Corcoran’s own VOW system program• Helped strategize and create processes for onboarding of cold leads• Built the Amplified.NYC newsletter up to a 30% open rate in an industry average of 15%

Brand Equity ResearchWorking chiefly with automotive clients:• Managed multiple projects simultaneously with multiple deadlines per day • Utilized pixel and JavaScript tags to track banner and creative exposure• Campaign optimization using our Live Insights real-time dashboard tool • Evaluated project specifications and coordinate with internal and external resources to build and execute efficient campaign launch into field• Managed client expectations • Maintained clear communications with the internal cross-functional project team and the client's team to ensure project success and client satisfaction • Initiated communication with clients, Project Managers, and Analysts to collaborate on product improvement efforts • Lead all aspects of the research execution process by developing and efficiently implementing project plans internally and setting client expectations with realistic timelines to ensure project success and client satisfaction

Reporting directly to the Head of Strategic Planning:• Liaised and pitched directly with/to: Fiat 500 (lead digital strategist), Piaggio, Samsung, Sky, Autogrill, Generali Group, Leroy Merlinand Fastweb• Qualified key challenges through research and data to establish claims, insights and actionable solutions• Conducted sociocultural trend, focus groups and competitive market analyses• Spearheaded and coordinated development of CRM programs with UK sister office• Delineated and managed multiple, simultaneous, timetables and assignments• Supervised creative execution to be in line with client briefs

Digital Strategist / Business Development• Liaised directly with: Lancia Automotive, NorthWave and Forship (Corsica, Elba & Sardinia Ferries)• Identified new business opportunities with new and existing clients• Developed strategic briefs for digital and guerilla campaigns• Governed the execution of integrated campaigns

• Presented and conducted interviews for luxury lifestyle channel, ‘OneShoot’ with: Armani Hotels, Piper Heidsieck and Audemars Piguet• Contributed to articles and translations• Established communication between company and various PR channels

(Dates indicated are the months in which work was completed)Alexander Polli – GoPro Athlete Proximity FlyerDesigned logo and edited film, featured on a variety of media including ‘Maxim’and CNN; views on YouTube in the millions (alexanderpolli.com)My Best Application – Web & brand consultant for academic advisory company

• Promoted and generated ICC WCF membership subscriptions• Assessed companies viable for The Oslo Business for Peace Awards• Fabricated marketing and promotional materials for the Chambers Network• Managed Twitter account and newsletter to over 8,000 subscribers

Worked at HorizonVU while completing my undergraduate degree.• Management agency providing marketing, promotion, publishing, production and management for music industry• Coordinated closely with aspiring artists in setting up online profiles and other promotional materials.• Attended the Independent Music Event (TIME) to identify potential clients (unsigned artists). • Communicated with agency artists to determine marketing opportunities. • Set up HorizonVU blog in coordination with CEO. Performed outreach to industry bloggers.