Dr. Kenagy's award-winning book "Designed to Adapt: Leading Healthcare in Challenging Times" (Second River Healthcare Press, September 2009), online Experience Adaptive Design learning system and leadership development work focus on getting patients exactly what they need at continually lower cost.Big solutions for healthcare’s cost and quality problems can only go so far. According to Dr. Kenagy – who has more than 40 years of experience within the industry as a patient, physician, executive and Visiting Scholar at Harvard Business School – the cause of today’s healthcare crisis is a management system better suited for 20th century factories than 21st century healthcare. From his multi-faceted experience in healthcare and after studying organizations that excel at managing complex and unpredictable work, Dr. Kenagy developed a method to get healthcare organizations back to delivering on the fundamental promise of their calling – safely providing exactly what patients need and at lower cost. His formula for saving healthcare one problem at a time is termed “Adaptive Design,” a concept which cultivates adaptability and resilience within complex organizations.Specialties: Leadership development, web-based learning systems and innovation in healthcare and related industries.