15 years working in the cellular and information technology industry as a project manager and customer advocate. Leading stakeholders through the full life cycle of each project from concept through implementation and lesson learned. Trained in risk assessment and management, project budget and estimation, and procurement. Led diverse teams through large-scale projects Nationally. Adept at scheduling, planning, budgeting, and executing technical and non-technical in scope using standard project management methodologies, tools, and resources. Customer-centric, both internal and external, adaptable, agile, and willing to put in whatever it takes to execute the best possible experience for clients while meeting current business objects. Degreed: Project Manager ǀ Customer Advocate ǀ LeaderEmail: martjohnk@gmail.com Core Competencies● Meet demanding customers needs● Initiate projects, define the scope, develop plan and costs● Assess and mitigate project risks ● Resolve disputes and any customer issues● Discover, initiate and monitor all projects● Meet or exceed departmental metrics on a daily and monthly basis.● Engage customers and grow accounts
Listed skills include Leadership, Project Management, Management, Team Building, and 39 others.