John Kidder Email & Phone Number

Chesterfield, Mo, Us

St Louis, Mo, Us

Oversee all IT systems, functions and staff.

Nottingham, Md, Us

TEKgence: Sr. Consultant contracted to oversee IT Network migration at 200 office/plant locationsAll Star Security Systems: Strategic Advisor for IT Systems refreshEyeCare Partners: Principal Consultant - M&A / Integrations: Led multiple ECP/vendor teams with steering committee oversight for 2 top IT strategic initiatives. Managed Ophthalmology (M.D.) critical practice data and network/phone integrations into AWS cloud systems with value-add data analytics. Led ERP (Microsoft Dynamix) inventory management integration w/e360 IT PM/EHR/EMR system on new Windows 10 tablets for 250 Optometry offices.- Oversaw IT systems integrations portfolio for $250M in new M.D. practice acquisitions- Led IT in $40M/yr manufacturing/procurement outsource transition to Essilor- Directed 5 vendor teams for IT systems integration with highly confidential and sensitive patient data. Determined viable migration schedule by assessing new configurations, data mismatches and access to HIPAA/personal data -- Transferred output from multimillion dollar medical devices to new AWS Cloud system**2019: $2.2B (WSJ) w/$750M revenue, 5K employees, 400+ OPT/OPH practice locationsWaterway Gas, Wash & Convenience Stores: Fractional CIO / Interim IT Director: Developed 3-year IT Transformation Roadmap the company executed to optimize functions w/best practices, prioritize workload and enhance collaboration; resulting in increased customer satisfaction levels for all stores which improved bottom line. Completed an IT systems assessment of Sr. Leadership needs, surveyed management, evaluated ongoing issues in systems and processes, prioritized 100 outstanding IT requests and identified opportunities for improvements.- IT Transformation Roadmap; Delivered full IT assessments w/strategic options and recommendations- Implemented Veeam Backups/DR & enhanced functionality in Azure/AWS Cloud environment**2018: $350M w/$125M revenue, 1600 employees, 31K members, w/22 Midwest retail stores

St. Louis, Missouri, Us

Led 3 high-performance teams over administration, optimization and architectural enhancements of the company's global network, INF systems, and hybrid cloud strategy. Security Review Board focused on ransomware prevention, data protection and reduction of crown jewels. Developed and executed strategic roadmaps yielding company's highest systems uptime in decades. Directed taskforces to resolve critical issues/outages and eliminate root-cause issues.- Oversaw 125 physical servers, 700 VMs, 2000 VDIs and 150 network appliances supporting 3 global Datacenters, 6 offices, 5 mega-distribution centers, manufacturing and Azure eCommerce issues- Remotely executed an integrated Datacenter relocation for the highly visible HQ office grand opening in China. Engaged global vendors for on-site support, determined sequencing steps, and established after-hours communications to provide round-the-clock production cutover support.- Creatively completed wireless refresh to support over 800 new devices when US HQ reopened after the pandemic. Delivered new Wi-Fi network on time 11% under $450K budget, saving over $5oK.- Cybersecurity: Implemented 99% of 3-2-1 Backup strategy for Ransomware mitigation (Azure contract ready)Other Highlights:- Implemented $250K VxRail VDI performance expansion for Windows 10 64-bit office migration.- Security Review Board: Partnered on Data Protection and Reduction of Crown Jewels.- Architecture Team Leader on new technology & system enhancements; SAP/Azure Hybrid Cloud Strategy.

St Louis, Missouri, Us

Responsible for all aspects of IT; Established IT strategy, managed projects portfolio, resources, budgets, contracts, and vendor relations to securely implement all systems necessary to support business operations while securing all systems and data. Crafted Leadership, Affiliates and Board of Trustees communications/presentations. Elevated IT to record productivity levels and drove AOA's 'for-profit' Business transformation with CFO.- Strategically reviewed outdated systems and cumbersome processes to generate additional revenue by expanding new AMS/CRM affiliate onboards in SaaS cloud. Partnered with the Sales team to provide technical expertise which tripled participants in multi-year contracts with $400k in new revenue.- Developed and executed strategic Cybersecurity plan and reduced company sensitive data liability ~$150M.- Drove Marketplace Council to complete eCommerce site by UX/ROI & transition IT Dev in-house- Overhauled company programs, servers, and web systems to efficiently eliminate data vulnerabilities and reduced network drive/backup storage needs by 30%. Reduced IT budget 10% via vendor negotiations.Other Highlights:- Key Migrations/Upgrades: Affiliate Onboarding/eCommerce sites, Network/Security, LMS Platform, Personify (SaaS/Cloud), Web CMS, AirWatch; Server Virtualizations: Database, Cisco Phone/VM, Web- Implemented PMO + Change Control Board & Cost/Benefit intake process to prioritize IT requests- Committees: Web + Marketplace + Staff Evaluations; Co-developed Employee + IT Handbooks* Primary INF Systems: STL & DC offices + Datacenters, Data Warehouse, Data Analysis/Business Intelligence + Reporting, Switches/Routers/Firewalls, Office 365 + Email Filters, Security/Patch Mgmt + AV Console, Local + Virtualized Servers, Integrated Vendor Systems* IT Departments: IT Development (Applications & Web), Technical Training & Support, Research & Information, Infrastructure & Project Management

St. Louis, Mo, Us

Supply Chain Economics - Forecasting & AnalyticsLed PMO, Development and Process Improvement teams supporting leaders across core revenue areas. Managed Supply Chain projects portfolio, pipeline and support requests for operational Tools, financial Models and enterprise systems tracking $80B in annual drug spend. Built SDLC process improvements, data analytics/business intelligence, automations and IT systems migrations. - Designed and built new self-service reporting system to track and forecast $55B retail-sector pharmaceutical sales. Resulted in advanced, innovative dashboards and self-service reports with detailed analytic capabilities.- Oversaw key system migrations w/minimal downtime; SQL Server, Teradata, Windows 7 Other Highlights:- Implemented SDLC project processes; Hosted monthly committee portfolio review w/SC Leadership.- Oversaw development/implementation of 60 projects; Resolved 1050 support requests.- Escalations, migrations and SC audit compliance for IT servers, desktop systems and SharePoint.

St. Louis, Mo, Us

Managed ADMs, PMs and RMs for integration and change management of corporate Web, Mobile and Contact Systems applications. Implemented change controls for legacy ESI apps on new Medco systems. Led large scale projects across key ESI systems w/Agile SDLC Transition. Oversaw $50M funding for Agile IT development, QA/Client UAT, change requests, implementation, and support.- Standardized controls and improved change management processes ahead of the $29B merger. Migrated all key systems within target range while minimizing implementation issues. - Managed $5M outsourced member website redesign and $10M worker’s comp system Dev projects.- Coordinated 12 major application changes w/QA/UAT in compliance of Oracle 11g upgrade- Program Manager of ESI Outreach Notification System; enforced HIPAA/PHI/PII in Dev/QA changes

St. Louis, Missouri, Us

Managed business partner migrations to new Microsoft SharePoint (MOSS7, 2010) TeamSites, Portals and Custom Apps. Led technical team of developers, BAs and QA. Established project estimates and schedules to meet IT system obsolescence deadlines.- Managed full project lifecycle for 15 custom global applications with MS On/Offshore Dev teams- Implemented 30+ global business systems w/client user testing, training and documentation- Developed file attachment migration process for historical data saving~300 project hours

St. Louis, Mo, Us

Led strategic initiatives working closely w/PMO, stakeholders and executive teams to deliver key projects and review updates/changes. Managed multiple, overlapping Dev/INF projects w/International teams and created new business lines. Built requirements and evaluated business areas for ongoing opportunities.- Managed computer system implementation to 1500 US + 6 Canadian + 50 Mexico; $7.5M budget- Led all IT aspects of new digital manufacturing facility/data center in NC; $10M budget- Oversaw International passport system deployment to ~900 locations; increased profits 30%- Managed requirements and launch of new eCommerce web-business; new revenue $7M/yr- Developed Human Resources App w/HR, Legal, Comm & IT for ~3000 locations; $500K/yr savings

Saint Louis, Mo, Us

Directed Centrics/partners eCommerce businesses, development, PMO, customer service and tech support. Resolved order, billing and user experience issues, managed pricing/processes for new product lines, invoices, reporting and SLAs. Oversaw networks, servers, desktops, telecomm and managed the daily operational needs of the company.- Managed client/vendor relationships for 300+ retailers and 25+ manufacturers- Streamlined shipping processes establishing vendor relationships; cut expenses 30%- Coordinated network/phone systems move + hosting facility co-location, cut costs $65K- Developed in-house sublimation printing w/processes for new product lines; cut costs 50%** TPP PartnershipDeveloped SOW proposals, assisted negotiations and closed 3 multi-year, multi-million dollar contracts. Directed development/support and remote TPP teams; managed implementation and trained resources. Organized benchmark studies to document business workflow and determine areas of improvements.- Directed 3 computer system conversions/SW upgrades to 350 field locations; cut costs $650K- Negotiated hardware + shipping rates with vendors to increase margins 18%- Developed/managed staging center for deployments, ongoing equipment repair as profit center- Managed 30 employees (PMs/BAs/networking/tech support) during 2.5 year business partnership** CPI ContractsManaged 3 complex computer system implementations across North America; development, deployment and support. Worked w/project leadership and executive teams to maintain schedules and provide updates for concurrent projects. Established communication processes after subsidiary shutdown.- Led International hardware/software deployment to 1075 locations. Managed 50+ people, oversaw Tech Support Center in complex deployment; replaced over 12,000 computer systems- Oversaw digital pilot c/s implementation to 100 stores across the US; cut expenses 25%- Created SLAs: CPI Tech Support and IT, Business Solutions, Operations

St. Louis, Mo, Us

Subsidiary liaison; Managed 4th level support and development teams for field apps and web systems. Ensured effective communications of requests, issues and statuses; created technical documents and transitioned processes. Network/server administrator. Led recruiting trips and party planning committee.- Led 4 International hardware/software deployments to 1125 locations; managed 50 people w/TSC- Managed 15 software engineers; 2 software development teams and on-call support team- Conducted ongoing training sessions at CPI; transitioned major processes and support items

Indianapolis, Indiana, Us

Corporate Hospitality manager for 14 major events (Summers 1993-1997):- Indy 500*- Brickyard 400- Brickyard Championship PGA tournaments*Largest attended single-day sporting event in the world

Bachelors Of Science, Computer Technology (Information Systems)

Education record