John Kiefer, Cfe, Cams Email & Phone Number

New York, New York, United States

Jericho, New York

▪ Assist with the execution of independent testing for various quality assurance reviews to ensure compliance with thequality standards and timeframes set by established procedures▪ Perform Enhanced Due Diligence (EDD) reviews of the banks low, medium and high-risk clients▪ Conduct Anti-Money Laundering/Fraud Investigations and file Suspicious Activity Reports in compliance with the BankSecrecy Act▪ Perform real-time payment hit handling to assess sanctions alerts and… Show more ▪ Assist with the execution of independent testing for various quality assurance reviews to ensure compliance with thequality standards and timeframes set by established procedures▪ Perform Enhanced Due Diligence (EDD) reviews of the banks low, medium and high-risk clients▪ Conduct Anti-Money Laundering/Fraud Investigations and file Suspicious Activity Reports in compliance with the BankSecrecy Act▪ Perform real-time payment hit handling to assess sanctions alerts and decision appropriately▪ Examine, approve Currency Transaction Reports, Monetary Instrument Logs and related reports ensuring compliancewith applicable regulatory requirements▪ Utilize a variety of resources, public and non-public, to investigate entities involving potential financial criminal activity.▪ Provide support to branch and back-office personnel regarding BSA-related policies, procedures, and processes such asCIP, KYC, CDD and Visa Waivers▪ Maintain a working knowledge of all BSA-related laws and regulations to ensure that all duties and task performed are incompliance with legal and regulatory requirements▪ Evaluate businesses with common ownership to determine whether they should be set up for Related–TIN aggregation▪ Assist with the development and implementation of new procedures and controls▪ Investigate and provide applicable documentation in response to regulatory inquiries Show less

Jericho, New York

Lake Success, Ny

• Furnish current and accurate information on various products and services• Assist Telephone Banking Specialist to meet and exceed service standards• Provide communication and follow-up to ensure specialists are fully informed of new information related to products, procedures and services• Conduct and assist in the supervision of outbound call projects• Responsible for training and development of new hires• Ensure compliance with all policies, regulations and procedures

Lake Success, Ny

• Responsible for maintaining and developing customer relationships• Conduct walkthroughs with business customers on how to perform ACH transactions, wire transfers and account reconciliation• Responsible for processing Visa debit card disputes• Responsible for resolving and tracking customer complaints• Possess a thorough understanding of banking rules and regulations• Responsible for troubleshooting and guiding customers through online banking

 Responsible for communication with the constituents  Provides research assistance on specific topics or projects Attends community meetings and eventsAssists with the entry and organization of data