John Kihoro Acsi Email & Phone Number

Nairobi County, Kenya

As an Associate Director of Business Development at Africa Advisory Partners, I am involved in the design and implementation of market-entry and growth strategies tailored for international companies seeking to establish or expand in African markets. I bring a proven track record in generating and qualifying leads, cultivating long-term partnerships, and driving sustainable revenue growth in dynamic and multicultural settings.In this role, I advise senior leadership on Africa-specific market trends, analyze competitive landscapes, and collaborate closely with global teams to synchronize business development initiatives. With expertise in building and nurturing strategic relationships, I focus on creating mutual value with key stakeholders and achieving long-term success.Key Focus Areas:• New Business Development & Lead Generation• Client Relationship Management & Retention• Market Analysis & Competitive Intelligence• Cross-functional Collaboration with International Teams• Strategic Planning & Sales Performance Analysis

Kenya

As a seasoned Sales & Business Development Representative, I take pride in representing the prestigious Chartered Institute for Securities & Investment (CISI) in the vibrant East Africa (EA) region. My expertise lies in effectively marketing and selling CISI qualifications and membership into the banking sector in Kenya and throughout the EA region.Building on my strong background in relationship management, I have successfully established and nurtured robust connections with key stakeholders, including regulators in the capital markets, relevant government departments, and prominent players within the banking industry. Collaborating closely with CISI and Impero London teams, I play a pivotal role in contributing valuable insights and strategic input for overall growth and development.With a steadfast commitment to customer satisfaction, I proactively manage service delivery to maintain high ratings and continuously enhance our offerings through targeted marketing initiatives and special events. Leveraging Salesforce CRM, I optimize sales tracking to drive revenue growth and achieve organizational goals.

Nairobi, Kenya

At Impero, I spearhead strategic growth and impactful collaborations for Impero Software in Africa, achieving remarkable wins in the region:- Successfully fostered a vital partnership with Liquid Intelligent Technologies, making Impero their online safety partner in the UNICEF/GIGA-sponsored connectivity project.- Cultivated strong ties with Africa International Schools Association (AISA) and Kenya Private Schools Association (KPSA), strengthening our position in the education sector.Furthermore, I have driven the expansion of the Impero brand within the corporate sector, making significant strides in the Financial, Health, Retail, and Manufacturing verticals. My proactive approach ensures exceptional customer satisfaction, coordinating internal resources to exceed objectives and foster long-term partnerships. Through continuous CRM management and data-driven decisions, I drive brand awareness and propel sales growth in the dynamic African market.With a commitment to excellence, I thrive as the Sales & Business Development Representative, making a tangible impact on Impero's success in Africa.

Nairobi

At Tinga Online, I was tasked with identifying new markets and customer needs through research.• Proactively generate leads within our target market through cold calling.• Establish a comprehensive network of stakeholders to stay informed about project developments.• Aggressively expand market share and monitor upcoming construction projects for potential opportunities to introduce the Tinga.Online platform.• Build a strong network of contacts, including county approvals departments, to track approved and pending projects.• Analyze market competition to benchmark our products against competitors.• Conduct market and customer research to identify potential features and improvements.• Pursue new business opportunities by arranging meetings with engineers, developers, and contractors to communicate new product developments.• Collaborate with the development team to maintain and update existing features

84 Riverside Drive, Nairobi

Tasked with following up new business opportunities and setting up meetings while communicating new product developments to prospective clients. • Developing a growth strategy focused both on financial gain and customer satisfaction• Conducting research to identify new markets and customer needs• Arranging business meetings with prospective clients• Promoting the company’s products/services addressing or predicting clients’ objectives• Preparing sales contracts ensuring adherence to law-established rules and guidelines• Keeping records of sales, revenue, invoices etc.• Building long-term relationships with new and existing customers

Riverside Drive

• Identifying new opportunities for Lipadirect by analyzing customer requirements, market trends and competitive gaps. Championing and presenting opportunities to the team for consideration.• Presenting concepts, business rationale and key findings to the team in order to move from idea to product.• Talking with customers on an ongoing basis to clearly understand their needs and pain points. Designing and conducting research and market analysis to build a deeper understanding of customers.• Driving product development by understanding and passionately advocating customer requirements, defining feature sets, and developing and communicating product requirements.• Focusing on the business side of the role by bearing the responsibility of bringing to the market a product that users want, that solve a business need and generate profit.• Using my technical skills to improve prioritization and planning. Having a clear understanding of how the product is built and being able to assess the risk of certain features.• Leveraging my technical skills to close the communication gap between engineering and the rest of the world. Getting feedback (in their language), and helping close a deal by speaking with the customer’s technical staff.• Ideation: collecting, curating and promoting the most relevant ideas into features and prioritizing which ideas should be promoted to features.• Collaborating with the design and development team to rapidly conceptualize, prototype, and market validate new product ideas and innovations

Nairobi, Kenya

Main Responsibilities• Carry out monitoring administration and maintenance of the Tupange commodity tracking system (TCTS) for all Tupange facilities throughout Kenya.• Carry out monthly compilation of M&E technical reports and yearly PMP reports.• Provide logistical, field and technical Support while working with other departments towards establishment of a functional and efficient supply chain management specifically the informed push model.• Undertake training of facility in-charges in Tupange focus Districts on RHCM Management and on the use of the Sms Commodity Tracking system.• Undertake training of partners who are interested in using the system for commodity tracking.• Liaise with the service provider to ensure all addition/changes on the system are done on time and efficiently while ensuring the system does not experience downtime.Key AchievementsConsultancy and Project Management M&E• Carried out additions and improvements on the systems that directly led to an increase of reporting rates. The additions have ensured the system is friendly and communicates to the clients effectively.• Implemented an M&E plan to monitor and evaluate TCTS system functions and usability and scale up based on results

Kenya

Main Responsibilities• Carry out Systems requirements analysis, specifications, design and implementation of Ms Access and Ms excel based electronic tools for use by various projects within MSH for stock control among other functions.• Research on and apply the most appropriate system development methodology framework to structure, plan and control the process of developing Ms Access and MS Excel based tools.• Analyse and evaluate present or proposed business procedures or problems to define data processing needs• Pre-test the developed tools using dummy and retrospective data to ensure the required deliverable are met.• User training.Key AchievementsConsultancy and Project Management• Designed and implemented an MS access based database for use in a MSH/HCSM Malaria OPD case management survey conducted in all Government and some private health facilities in Kenya.• Successfully trained and supervised a team of six data entry clerks in the Malaria OPD case management survey.

Nairobi

Main Responsibilities• Diagnosing, solving end-user hardware/software problems and user/customer support.• Performing Hardware/software installations and maintenance at client’s site.• Installing and upgrading computer systems on client’s request.• Installation and maintenance of light-duty and heavy-duty photocopiers and printers.• Performing Network installations and maintenance.• Overseeing computer security/updating anti-viruses on regular basis for clients and advising them on current security issues.

Nairobi, Kenya

Main Responsibilities• Planning, installing, configuring, troubleshooting, maintaining and upgrading operating systems and a business tailored system.• Administering user access to systems and databases and monitoring their usage according to policy.• Maintaining an MS access based database and generation of clear and concise reports as required by management.• Researching and recommending hardware & software purchase, and use.• Maintaining confidentiality with regard to the information being processed, stored or accessed by the network.• Maintaining the company’s website and making changes as need be and as required by the management.• Managing Facebook and Twitter accounts hence ensuring regular update reach customers on social media.• Conducting data analysis on consultants and preparing a final draft of analysis reports to be used in managerial meetings.• Providing training to new users of the system.Key Achievements• Designed and implemented a customized Ms Access based system that was integrated into the main Dos based POS system. This improved data capture, integrity, processing and accurate reporting to management.• Designed a Stock control system that ensured accountability and reduction in fraudulent cases.• Set up an Oriflame Windows’s server 2003 domain controller and DNS.

Nairobi, Kenya

Main Responsibilities• Maintaining an in-house built SQL based database.• Performing end-user hardware and software support to my colleagues.• Generating reports from the database as needed by my superiors.• Performing quality assurance on departure records for all travel ready cases.• Performing other duties as assigned to me by my supervisorKey Achievements• Was part of the team that Designed and implemented a customized Ms Access based system that was integrated into the main web based system. This improved data capture, integrity, processing and accurate reporting to management.

Bachelor Of Science (Bsc), Computing And Information Systems, Second Class Upper Division

Activities and Societies: Journal Writing Club, Book Club Graduated with a Bsc. in Computing and Information Systems

Monitoring & Evaluation Certification, Monitoring & Evaluation

Activities and Societies: Journal Writing club

Computer Networks

Activities and Societies: Book Club Acquired a Cisco Certified Network Associate certification

Mobile Technology For Health

Activities and Societies: MHealth Global

International Advanced Diploma In Computer Studies, Information Technology

Cyber Security