John Tucker Email & Phone Number

Detroit, Mi, Us

Detroit Metropolitan Area

Chicago, Illinois, Us

Chicago, Illinois, Us

Pleasanton, California, Us

Detroit, Michigan, Us

An expert in managing assets to drive the effective use of data, I designed and implemented Enterprise Data Asset (EDA) Governance Program. I defined critical criteria to identify, certify and maintain critical data employees, and customized business processes and tools. My efforts supported the maintenance the data governance metrics, dashboard reporting and drove the execution of an enterprise-wide data governance strategy. The program included establishing policies and procedures that aligned with data governance best practices and tied 8 applications together to validate data quality, minimize privacy, security, operational and reputational risks.

Hicksville, Ny , Us

I was promoted to lead data governance and data quality program as part of a data modernization initiative for the Enterprise Data Management & Analytics team. In this role, I re-engineered post-merger data management, built a data warehouse to centralize reporting, organized process workflow, managed change, and delivered executive presentations.

Hicksville, Ny , Us

I led the efforts to structure processes and track the achievement of KPI objectives and all contractual and regulatory requirements. In charge of servicing oversight plans, policies, and procedures, I created service scorecards and delivered accurate reports on results, trends, and forecasts.

Hicksville, Ny , Us

Accountable for establishing rigorous department policies, procedures, and workflows. I led by example to build the risk mitigation skills of my team and motivated team members to be resilient in their efforts to contact customers and negotiate repayment schedules to collect on delinquent accounts. As Team Lead, I fostered 2-way feedback, managed performance, and cascaded communications.