I lead teams infusing AI into the fabric of Salesforce and the platform. Salesforce AI is the most trusted way for companies to deliver generative experiences to their employees and customers, in the flow of work and grounded in their company and customer data.

I lead the Automation Platform product group, where we help customers automate processes fast, make better decisions, and delight their employees and customers.

Feb '19 - Jan '20I lead the Automation Platform product group, where we help customers automate processes fast, make better decisions, and delight their employees and customers.June '17-Jan '19Lightning Experience is the next gen UI and platform for Sales, Service, and Platform customers. My teams drive adoption through theproduct and a dozen adoption focused tools, resulting in a 30% increase in active users. I lead the multi-team Lightning Console initiative,which continues to achieve exponential adoption growth.

Console ('15+) - Launched the next gen high productivity workspace. Through a more polished experience and ease of discovery, the work resulted in more Sales customers in the first 12 months than Classic ever had. Service Cloud adoption continues to exceed our targets. Also launched new paid platform console add on, generating $ for the cloud. Setup ('16+) - Reimagined the admin experience used by hundreds of internal teams and millions of users so that new Salesforce admins can easily find what they are looking for and customize the platform to their company's unique needs. Onboarding ('14+) - launched IoT powered adoption journeys, ingesting billions of events, touching millions of users and generating hundreds of thousands of additional monthly active users for Salesforce Mobile as well as Lightning Experience.

Trials ('13- '15) - Reinvented the prospect experience, reducing signup time by 90% from 60 seconds across 7 pages to 5 seconds, increasing funnel yield by 50%. Launched a new offer, a test drive, which is a read only guided journey through the app to help communicate value props using sample data, resulting in a meaningful new channel, generating millions in additional pipeline and revenue. Onboarding - Launched the walkthrough platform, easy to author in app guided tours which drove higher logins and higher purchase rate for the many prospects engaging with our trials. Introduced the first flow analysis analytics tools at Salesforce, paving, which drove new prospect and customer insights, and paved the way for other teams to make better decisions.

Chatter.com:1) Launched Chatter.com, a freemium collaboration offering with improved signup, onboarding, and analytics, leading to lots of zeros of companies and engaged users (can't disclose publicly)2) Improved invites conversion rate by 30% over the baseline by tuning the processChatter Communities:Lead authentication and profile management for Chatter Communities - a space where employees, partners, and customers can collaborate in context with structured data such as deals, customer support cases, and more. Learned lots of SSO buzz words such as SpI, IdP, SAML, oAuth 2.0, & session management in order to drive a seamless community login & community switching experience for end users. For profile management, created a new security model to hide/show profile pieces with people outside the company to prevent users the pain of retyping info in multiple places.

Shipped several key Campaigns innovations that enabled customers to figure out which efforts worked, and allowed partners an integration hub whether for email, direct mail, webinars, events, or any other channel. As a result, usage climbed 50% year over year.

Cellfire provided coupons on pre-iPhone cell phones. 1) Created Revenue, Cash Flow, and Pricing models to analyze the business and facilitate an acquisition target discussion. 2) Scoped encryption requirements for a new offering, and learned how crazy expensive it is to build software in a fragmented hardware & OS market

1) Created deep segmentation of a big bank's 12mil customers to determine which were the most profitable and why. 2) Created financial model to estimate upside of new marketing campaigns for each of these segments

1) Learned how to win big sales - Created financial modeling and sale presentation and presented as 1 of 4 on the sales team winning a $165mil deal2) Learned how to create smart systems - programmed a scheduling "brain" to automatically optimize scheduling of 2000 unique items on 5 printing presses with lots of constraints.

1) Learned how Supply Chain & Operations works at CPG - negotiated pricing for $103mil of beverage labels, saving over $13mil annually through negotiations & systems improvements2) Learned how to create complicated databases & automate them, giving PepsiCo the first look at how many and which labels we bought each year

1) Learned how to use databases to make life easier, automating the beverage label inventory management system still in use 6 years later despite a company wide SAP implementation2) Learned how transportation & distribution centers work, creating a system to optimize packaging ordering

1) Learned how to run a project - bid out and managed conveyor installations, piping installations, and many other2) Learned the hazards of large unions managing very smart but very stubborn maintenance mechanics