John Kwasney Email & Phone Number

Researched, analyzed, developed and tested within business rule applications and systems for products, pricing, mortgage insurance, conditions, and fees. Provided production support for business rule applications and systems. Supported LOBs for system enhancements, business initiatives and projects. Served as liaison and Subject Matter Expert to the business community and IT organization, delivering technical solutions to meet business needs.

Wrote and executed test plans and scripts. Conducted positive and negative tests ensuring system changes were accurately implemented. Handled all mechanics of defect tracking including: identifying and recording defect, representing defect in review sessions and performing “Can I do business?” analysis associated with cause of defect. Participated in release validations for Production environment to verify system changes were implemented as expected.

Counseled prospective residential borrowers. Collected personal information for loan applications, assessed borrower’s credit and financial history, and explained loan process to applicants. Advised borrowers of loan product options which best suited each individual situation. Partnered with Underwriting and Processing departments to ensure smooth loan process.

Controlled recruiting efforts for office, including conducting career fairs, resume gathering / review, and interviewing of applicants (Developers, Systems Engineers, and Account Executives). Managed benefits administration and HR related issues for over 30 employees. Coordinated logistics with third party vendors for office supplies / equipment, updates, and transitions as needed.