John L. is a Software Engineer at First American. Colleagues describe them as "John is a technical expert who also has the attribute most often missing in technical problem solvers; empathy. John understands his customer’s challenges and actively takes the lead in working client problems through to resolution. He excels at finding root causes and communicating those, along with the client impact, to the internal teams responsible for correcting the code. I would highly recommend John to any technical role where a deep understanding of the application and the client use of the application is required." and "I hired John in to the Solutions Engineering Team at Reputation.com. John is one of those few, who has technical skills to build complex solutions, as well as has the ability to articulate them to with customers and account management teams. John identified the solutions to some really cutting edge problems, and he worked with engineering implement the solution and ensured that it reached the customers on time. In addition, John built some early stage prototypes that helped sales and executives to demo new initiatives. John is certainly a valuable addition to any organization. "