John Langford

John Langford Email and Phone Number

Technical Facility Leader & Project Manager | Expertise in Data Centers, Operations, Telecom, & Smart Facilities | Proven Leader in Driving Operational Excellence & Team Productivity in Complex Environments @ Edged
John Langford's Location
Belton, Missouri, United States, United States
About John Langford

Driven process-orientated Leader with 25 years telecommunication and facilities experience. Strong mechanical aptitude gained through military training, industry experience and recreational pursuits. Belief in enabling others to obtain success while encouraging professional growth.

John Langford's Current Company Details
Edged

Edged

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Technical Facility Leader & Project Manager | Expertise in Data Centers, Operations, Telecom, & Smart Facilities | Proven Leader in Driving Operational Excellence & Team Productivity in Complex Environments
John Langford Work Experience Details
  • Edged
    Site Operations Manager
    Edged Oct 2024 - Present
    Kansas City, Missouri, United States
  • T-Mobile
    Senior Manager
    T-Mobile Oct 2021 - Aug 2023
    *Senior Manager for Team that included 2 Managers 8 Sr. Technical Facility Engineers and 18 NOC Technicians across 3 shifts providing 24 X 7 facilities monitoring and operational engineering support.* Building Automation & Controls design, alarm management, maintenance and troubleshooting of multiple vendor systems. Automated Logic WebCTR, Schneider Electric EcoStuxure, and Andover Continuum BAS. * Managed an operations engineering tier III team responsible for technical remote troubleshooting/emergency restoration of Fire Life Safety, HVAC, AC/DC Powerplants, Emergency Generator and battery power backup systems. Worked closely with engineers to manage program costs while finding sustainable system repairs. * Worked directly with multiple OEM vendors (VERTIV, Caterpillar, Generac, Liebert, ABB Group, Cummins, Fike, ORR Protection, Automated Logic) to establish preventive maintenance programs.* Additional responsibilities of Engineering Team included supporting project work across critical facilities platforms, including cyber security, facility uplifts, operational acceptance of new facility construction, implementation of AI to identify failure risks and financial spend reduction opportunities and ensuring new system designs met operational needs.* Implemented a CMMS system, Corrigo, for legacy facilities to manage Preventive Maintenance (PM) programs and break fix repairs. Also used to coordinate vendor dispatches, handle financial activities from initial bids through final invoicing and payments.*Efforts included merging different CMMS systems, leading the team responsible for integrating alarms for multiple Building Management Systems (BMS) into a single console view for the Network Operations Control Center (NOC).* Partnered with employees to guide individual training plans. * Coached, mentored and provided leadership throughout performance cycles.* Responsibilities included managing teams located in 4 different States remotely and on-site
  • T-Mobile
    Manager Critical Facilities Building Management & Engineering (Bme Ntac)
    T-Mobile Aug 2020 - Nov 2021
    Overland Park, Kansas, United States
    *This role was a transitional position as the Sprint and T-Mobile merger was completed. Most responsibilities of previous role were retained as the new organization was created. *Supported all aspects of facility maintenance and repair for all Critical Facilities (Switch, Satellite, POP, Regen, CableHead and EarthStation facilities within the Sprint portfolio. *Manage the team responsible for Tier II and III technical support for Building Management Systems (BMS), Environmental HVAC Systems, Generators, AC/DC Power Plants, Fire Alarming/Suppression Systems and general facility maintenance. *Provide oversight and management of budget. *Give guidance on strategic direction for facilities management. *Oversee large projects, insuring they stay on schedule and within budget. Set direction for the Tier II and III support team. Manage the HVAC Field Technician Preventative Maintenance (PM) program. * Help employees to develop and grow within their career path within the new organization.
  • Sprint
    Senior Manager Critical Facilities Building Management And Engineering Ntac (Bme Ntac)
    Sprint Jan 2020 - Aug 2020
    Sr. Manager for a team of technical critical facilities engineers (exempt employees) with the responsibility of managing all critical facilities break fix and preventative maintenance activates. *This team also included 12 HVAC Technicians in locations across multiple states who were responsible for preventative maintenance of HVAC equipment at POP and REGEN Wireline Telecommuncation locations.* Responsible for managing $24m dollar budget annually to maintain approximately 1800 technical Data Center, POP, Switch and Regen Wireline and Wireless Telecommunication Facilities. Budget managed and tracked utilizing technology, break fix and preventative maintenance categories.* Lead the team through multiple process improvement efforts as the team merged with T-Mobile. * Coached and mentored employees throughout the merger process. Worked closely with team members to embrace changes within the work environment as the merger progressed.* Ensured Methods and Procedures (MOPs/SOPs) were developed by the team to guide venders as they worked on-site to complete preventative maintenance activities.* Partnered with vendors to manage cost and ensure quality repairs were being made within facilities. * Developed metrics to monitored break fix tickets and created automation to make notifications when tickets were created for loss of redundancy on critical HVAC, Powerplant or Building and Controls systems. * Partnered with NOC originations and provided 24x7 break/fix engineering troubleshooting support. * Accountable for Managed Network Service workload supported by CBRE* Lead Disaster Preparedness efforts for Critical Facilities to ensure critical infrastructure would stay on-line during natural disaster events.
  • Sprint
    Technical Support Engineer Iv
    Sprint Nov 2016 - Jan 2020
    Overland Park, Kansas, United States
    Lead Engineer for the Transport Service Assurance Fiber NOC. Supported all aspects of work within a 24x7 NOC responsible for the SONET, DWDM, DACs and MAN Sprint Backbone Networks. Manged all aspects of contract labor within the team. To include interviewing, selection, hiring, monitoring performance and off boarding when needed. Helped develop Intranet, Tableau, and other tools to support NOC work. Managed schedules across the 24x7 environment. Developed and implemented processes for the NOC team to support all aspects of the business. Part of the Manager on-call rotation for the team for 4 plus years. Helped develop staffing models and identify workload drivers to maintain adequate staffing within the team. Provided guidance for future planning within the team.
  • Ericsson
    Technical Support Engineer Iv
    Ericsson Sep 2009 - Nov 2016
    6550 Sprint Parkway, Overland Park, Kansas.
    Lead Engineer for the Transport Service Assurance Fiber NOC. Supported all aspects of work within a 24x7 NOC responsible for the SONET, DWDM, DACs and MAN Sprint Backbone Networks.
  • Sprint
    Shift Manager Transport Service Delivery Noc
    Sprint Jan 2001 - Sep 2009
    Overland Park, Kansas, United States
    First level Manager within the Service Delivery Organization of Sprint. Supported multiple aspects of wireline backbone turn up work on the SONET, DACs DWDM, and MAN networks. Managed teams responsible for the turn up of T1 through OC192 domestic and International across the Sprint Wireline network.
  • Sprint
    Project Manager
    Sprint Feb 1999 - Jan 2001
    Project Manager within the Sprint Broadband Transport Service Delivery Team.
  • Yoh, A Day & Zimmermann Company
    Network Operations Specialist Ii
    Yoh, A Day & Zimmermann Company Apr 1998 - Feb 1999
    Overland Park, Kansas, United States
    Network Operations Technician remotely installing, testing and migrating T1- OC48 circuits across Sprint's backbone fiber network.
  • Satellite Engineering Group
    Telecommunications Technician
    Satellite Engineering Group Nov 1997 - Apr 1998
    Technician installing WAN services and Satellites within the commercial industry.
  • United States Marine Corps
    Marine
    United States Marine Corps Nov 1992 - Nov 1997
    United States
    6113 Helicopter Mechanic and secondary MOS of 6173 Helicopter Crew Chief on CH-53 Delta Helicopters with HMH-463. Obtained the rank of E-5. Honorable Discharge in November of 1997.

John Langford Education Details

Frequently Asked Questions about John Langford

What company does John Langford work for?

John Langford works for Edged

What is John Langford's role at the current company?

John Langford's current role is Technical Facility Leader & Project Manager | Expertise in Data Centers, Operations, Telecom, & Smart Facilities | Proven Leader in Driving Operational Excellence & Team Productivity in Complex Environments.

What schools did John Langford attend?

John Langford attended Baker University.

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