John L Deblock Iii Email & Phone Number

Stamford, Ct

• Point of Contact and Subject Matter Expert for the Sales Operations group supporting the Residential Multi-Tenant Sales (MTS) team across North America. Support Divisional MTS Vice President, Sales Directors, Managers and 270 MTS Representatives with their sales initiatives. • Support Multi-Tenant Sales team in the Optymyze application, as Administrator for Salesforce & RealTime applications. Provide daily tracking and trend reporting of Sales Entered, Sales Connects for MTS Leadership. • Track and report on Customer Executive Escalations for Residential Leadership & Senior Management.• Report on and process Sales Incentives for Residential Sales Team & Leadership of more than 4,000 sales representatives• Worked to develop and update internal control procedures for the Multi-Tenant Sales team.

Bridgeport, Ct

• Lead, train and manage a team of fundraising professionals.• Manage and cultivate a portfolio of 50 major donors.• Foster effective working relationships with Bridgeport Rescue Mission’s marketing partners.• Ensure the integrity of Bridgeport Rescue Mission’s brand and its messaging to donors.• Assure a healthy ROI for all income streams and grow income by at least 5% annually.• Set goals for the Development team and ensure that income goals are met.

Fairfield County, Ct

Independent contractor working on various projects covering several disciplines including cost estimating/initiating, planning, executing and closing for light construction, home remodeling projects, etc.

Round Rock, Tx And Remote

• Worked with team to develop processes and procedures for new Cloud Services offerings. Included marketing, pre-sales, sales, on-boarding/provisioning, operations and billing operations for Dell’s Public Cloud Services for US, Canada, Europe and global expansion. • Collaborated with Cloud Product Group, Service Delivery and legal counsel to establish terms and conditions (T&Cs), Service Level Agreements (SLAs) & other legal documentation for Dell Cloud Services offerings.• Worked to ensure legal, tax, trade and export compliance requirements were established & consistently met globally for Cloud Services offerings.• Stepped in as Americas Program Manager for Cloud Product Group for Globalization & Partners to enable Cloud Services launches in the Americas and Europe for 125 Channel Partners & 500+ PAYGO/Reserved Cloud clients. • Conducted Management team meetings regularly to lead, motivate and ensure all team members & business owners in a matrix environment achieved specified goals and objectives. Worked to develop communication plans, identified and escalated potential issues/risks as necessary and developed mitigation strategies. • Standardized Cloud partner services and launch offerings including Statements of Work (SOWs) globally. Conducted meetings with Sales, Legal and Contract Mgmt to finalize Cloud Services deals totaling over $25M.• Internal job category: Project Program Management Senior Consultant.

Ct/Ny/Nj Metropolitan Area

Independent consultant covering several disciplines including Capital budgeting, forecasting, P&L accountability, Project /Program Management to developing Access reporting for customer & sales support.

Remote

• Worked with executives, regional leaders, Program Governance Office, account and project management teams for strategic accounts in jeopardy and behind schedule with outputs generating revenues up to and over $150 M. • Ability to identify and address critical issues quickly & efficiently to get account/project back on track.• Led independent team performing 360° assessments for strategic accounts in various industries, programs/ projects to identify and address critical risks/issues; developed strong corrective action plans that offered validated measures to prevent recurrence. Results: stronger client relationships & extended contracts (i.e. one extension $90+M). Responsible for these assessments being carried out in EMEA and Latin America.• Achieved program goal to have no RED projects in Latin America region (over 135 total major projects). • Reviewed & approved all sales proposals greater than $1M for Applications Group in LATAM and GM. Covered approximately $500M in sales proposals annually. Participated in EMEA & Asia Pacific reviews as needed.

Shelton, Ct

• Managed the Call Center Operations for Client Care Software support staff in four locations for the Retail & Credit Management product lines for over 700 clients.• Managed staff, coordinated and participated in employee evaluations, and departmental budget.• Maintained good client relationships with high-level of service.• Met with senior management on a regular basis, internally and with client organizations.• Provided and maintained reports for senior management through PeopleSoft CRM and other internal reporting tools.

Hartford, Ct

• Contacted, met, and engaged new and potential clients for IQ Telcom services.• Managed projects and performed telecommunications assessments through analysis of telecommunications services and system requirements for clients; designed, implemented and supported all telecommunications changes to new requirements, and conducted contract negotiations with providers for clients.• Achieved major savings for our clients in the area of telecommunications expenses. Identified over $550,000 in savings for one particular client. These savings reduced the overall telecommunications budget by approximately 25%.

Stamford, Ct

• Established and managed new Site Capital P&L budget of $4M for Stamford office. • Managed budgets and staffing for the Operations Group, which included Data Center Operations (24x7), Client Services and Revenue Assurance departments with combined budgets of $3M. Managed staff of 55 employees• Generated in excess of $40M of annual revenues for Stamford office through detailed processing, analyzing and validating of client data output for 38 client accounts with over 130 monthly cycles. • Processed Client’s Call Detail Records (CDRs) worth up to $15M per month to clients. Reduced the bill run review time by 25–30 % with process improvements to meet stricter turnaround times and tighter SLAs.• Responsible for the Print Fulfillment and mailings of over 950,000 invoices per month. • Created and enhanced Revenue Assurance department; established review procedures for data verification/ validation for staff. Other responsibilities included: Change Control Mgmt & Ancillary products implementations.

Mba, Master Of Business Administration - Executive Program, 3.81

Graduated May 2001

Bachelor Of Science, Major: Management; Minor: Economics, 3.24

Full-time student from Sept 1985 to Dec 1987, graduated January 1988.