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John L. previously worked as IT Security Specialist at Bank Of America and Information Security Analyst at Hero Digital. John L. holds Bachelors Of Business Administration, Management Information Systems from University Of Oklahoma - Price College Of Business.
I am an accomplished Information Security Professional with expertise in state and federal audits, risk assessments, vendor assessments, policies and procedures creation, and fraud prevention. My experience spans across state government, financial services, mobile commerce, digital payments, and e-commerce sectors.
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Denver, Colorado, United States
Conducting onsite Third Party Assessments. My duties include engaging with clients to inform them of the assessment requirements, addressing any pre-onsite clarifications, reviewing responses and documentation, performing the on-site assessment, and ultimately, compiling the final report.
Established a Threat and Vulnerability Management Program (TVMP). Managed Client RFPs and addressed due diligence inquiries. Deployed a GRC tool for GRC, Vendor assessments, as well as BCP/DR assessments. Oversaw Security Awareness, Developer Training, and Phishing Campaigns for all employees. Conducted admin access reviews and access assessments across various products. Monitored security alerts in a data storage system and utilized security tools for review purposes.
Extensive expertise in NIST 800-53 Rev5, IRS Pub 1075, CJIS, SSA, ISO 31000, HIPAA, and ePHI obtained through federal and state external audits, risk assessments, vendor evaluations, solution assessments, ATO deliveries, contract reviews, and other security assessments. Implemented multiple GRC tools by conducting testing, establishing workflows, and developing metrics. Utilized several security tools to assess risks, conduct gap analysis, and create metrics and dashboards for technical experts. Developed policies, processes, procedures, and metrics to optimize team operations, including audit repository, POA&M tracking, ERM, SSPs, DRPs, SOPs, risk acceptance, exceptions, and executive leadership metrics.
Established and enforced rules on a fraud prevention system to mitigate fraudulent activity. Collaborated with the engineering team to streamline internal review processes for enhanced quality control. Analyzed data to create process improvements in fraud prevention, everyday business tasks, and customer experience which resulted in efficiency, reduced labor costs, and maximized profit.
Denver, Co
Conducted thorough analysis of CNP and ACH transactions to detect fraud and ensure compliance with AML, KYC, and SAR regulations. Implemented rules to identify and prevent fraudulent activities. Addressed customer inquiries on payment processing, ACH returns, fraudulent orders, and other related issues via inbound calls. Managed bank inquiries regarding ACH credit and debit concerns, including dispute resolution. Optimized processes for ACH transactions, refund procedures, customer communication, and other operational aspects.
Oklahoma City, Oklahoma Area
Established operational processes and performance metrics for the team. Implemented fraud detection and prevention rules in a fraud prevention system. Managed invoicing tasks including preparation, maintenance, and receipt. Addressed domestic and international transaction disputes promptly and effectively.
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John L. is based in Denver Metropolitan Area, United States.
John L. has worked for Bank Of America, Hero Digital, Colorado Governor'S Office Of Information Technology, Ibotta, Inc., and Ria Financial.
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John L. holds Bachelors Of Business Administration, Management Information Systems from University Of Oklahoma - Price College Of Business.
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