Responsible for infrastructure design and technical architecture of complex, multi-system configurations and acts as technical lead in the implementation of IT infrastructure and applications to meet existing and future needs. Evaluates new technologies, remains abreast of current market trends, and is recognized as an industry expert.

* Managed and maintained a robust IT infrastructure, including hardware, software, networks, and databases, ensuring high availability and performance of IT systems* Oversaw IT security and ensured compliance with security policies* Spearheaded the successful migration of the company's infrastructure to the cloud, resulting in a 40% reduction in server costs and a 25% increase in efficiency* Developed and implemented IT strategies to meet the organization's goals and objectives* Managed a team of 8 IT professionals, overseeing their professional growth and development* Installed, configured, and maintained computer networks, servers, and storage solutions* Implemented measures to ensure the security and stability of the IT systems* Developed and executed IT Disaster Recovery plans and strategies

Manage team members and build Professional Services practice to ensure that projects meets specific customer requirements.Actively manage high revenue clients and complex projects.Serve as pre-sales and post-sales support for complex service offerings.Develop project opportunities with new and existing clients.Set deadlines and manage workload of professional services and implementation teams.Mentor team members and provide feedback to grow and improve team members.Maintain final responsibility for all professional services activities and performance.

Working at a senior level, I have a consultative service approach and a good understanding of how Microsoft and virtualization technologies can solve business problems and generate value to our clients. I am responsible for providing, developing and maintaining a professional pre sales service to prospective customers and the sales team. I have extensive experience in implementing, configuring and providing technical knowledge transfer to customers on relevant information, and demonstrable experience of designing solutions.

Managed the planning, development, and installation of network software and systems by evaluating current and future business requirements Defined project timelines, tasks, deliverables and budgets and supervised development iterationsManaged the planning, design, installation, and maintenance of networks in support of information systems

Senior Systems Administrator for 40,000 user Active Directory and Exchange environmentLead Engineer for NT 4.0 to Active Directory migrations for 30 sites

Developed and managed all aspects of the Information Technology department for world’s 4th largest video retailer Designed and implemented WAN/Internet technologies to facilitate corporate to store level communications and database polling