John Lee Email & Phone Number

Santa Fe, NM, US

Delivering mind bending experiences blending art, entertainment and technology:- Omega Mart in Las Vegas (https://www.youtube.com/watch?v=3Pua8Sq-UMM)- Convergence Station in Denver (https://www.youtube.com/watch?v=QrKIALlHfSI)- House of Eternal Return in Santa Fe, NM (https://www.youtube.com/watch?v=lmNvh0W6Y4Y) Join Us!

San Francisco, California, US

Re-imagining the future of car buying and selling at Shift

Neuilly Sur Seine, Ile De France, FR

• Product management executive responsible for all digital channels, including websites, mobile apps and in-store applications for omni-channel beauty retailer
• Define product strategy and roadmap spanning eCommerce, Merchandising, Loyalty, CRM, Digital Marketing and In-Store customer innovations. Delivered product roadmap resulting in double digit increase in eCommerce.
• Enhanced shopping experience across the customer journey via new capabilities (e.g. live chat, accurate delivery dates, easy returns process, site speed and localization)
• Redesigned mobile app navigation, personalization and virtual try-on capabilities
• Defined strategy and ROI for social commerce and store pickup (BOPIS) initiatives
• Defined CRM and personalization strategy and product roadmap to increase customerretention and spend. Enhanced Customer Data Platform (CDP) and MarketingTechnology (MarTech) stack to automate cross channel marketing.

Las Vegas, Nevada, US

• Defined strategy and product roadmap to establish MGM's websites and mobile apps as the primary channel to engage users and increase direct bookings
• Accountable for eCommerce revenues. Increased room bookings by more than 250,000 room nights and $100 million in revenue per year.
• Built new, highly rated native Mobile Apps – with Mobile Check-In, Digital Room Key and personalized recommendation capabilities, resulting in improved guest satisfaction ratings

New York, NY, US

• Travelzoo is a leading global marketplace for travel offers (air, hotel, vacation, cruise, etc.) and local experiences, with 28 million members and operations in 11 countries
• Created predictive models and recommendation engine to personalize content across digital channels, resulting in 30% improvement in engagement and revenues
• Grew revenues for new hotel booking platform by 2.5x in first full year. Utilized data driven approach to expand hotel supply across markets and channels, partnering with sales, marketing and production teams to grow.
• Doubled ROI from marketing campaigns. Created customer lifetime value (LTV) model used to optimize media spend towards higher value campaigns and channels.

New York, NY, US

• Head of Product Management responsible for product roadmap. Oversaw entire product lifecycle, from product vision, design and engineering in an agile environment.
• Led product transformation to build global marketplace for local experiences. Defined and executed product roadmap to onboard providers (restaurants, spas, shows, etc.) and consumer facing eCommerce capabilities.
• Led website redesign project resulting in 23% lift in time on site, 3X more searches performed and reduction in bounce rate by 11%. Optimized purchase flows resulting in 19% lift in average order value and 40% lift in.

San Ramon, CA, US

• Product Management Leader on Chevron's global “Digital Oil Field” program. Led cross-functional teams to define, design and build innovative products including:
• Recommendation engine for reservoir management which led to millions in steam costs savings
• Artificial Neural Network system which successfully predicted potential well failures. Reduced well downtime by more than 10% with this well surveillance product.
• Linear Programming Model to optimize daily scheduling of work crews and resources across the field. Improved operational efficiency and safety performance.
• Interactive GIS product to visualize reservoir properties across the field with extremely large data volumes. Allowed geologists to increase drilling projects.

Reston, VA, US

Publicly traded, Fortune 300 applied sciences services company

Worldwide, OO

Bachelor Of Science - Bs

Mba