John Tao Email & Phone Number

Northville, Michigan, US

• Reporting directly to the Chief Privacy Officer, responsible for leading Tenneco's global privacy compliance program. Responsibilities include but are not limited to: monitoring global privacy legislation; managing.
• Appointed Data Protection Officer ("DPO") for Tenneco France entities with the CNIL.
• Appointed Data Protection Officer ("DPO") for Tenneco Singapore with the PDPC.
• Lead Privacy TPRM program and function as SME and key stakeholder in broader TPRM process improvement and system implementation.
• Lead privacy compliance implementation of the Indian Digital Personal Data Protection Act, overseeing 12 complex workstreams.
• Identify and implement a budget neutral department issue tracker to simplify processes, increase collaboration, add response consistency, and better engage external stakeholders.

Northville, Michigan, US

• Serve as Data Protection Officer for Tenneco Singapore.
• Oversee and lead Tenneco Singapore's PDPA compliance.
• Coordinate with the Tenneco Privacy Office to facilitate requests made pursuant to PDPA.
• Work with the competent regulators on investigations conducted pursuant to PDPA and related laws.
• Support Tenneco's compliance framework implementation, monitoring, and continued maintenance.
• Conduct personal information impact assessments locally or in coordination with the Tenneco Privacy Office to ensure adequate measures and standards exist to comply with the conditions for the lawful processing of.

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Chicago, IL, US

• Actively recruited. Led and oversaw organizational compliance with legislation, regulations, and mandates with a focus on privacy laws, regulations, policies and procedures, and best practices. Specific areas of focus.
• Developed and implemented new departmental structure realigning roles and responsibilities to industry best practices and developing organizational needs.
• Directly managed and led entire privacy office team (~20 FTEs) during internal transitions overseeing contracts, case and incident management, and privacy risk and compliance.
• Improved department quarterly review score by 20+ points across morale, management, and intent to stay indicators.
• Led privacy due diligence review over subsidiary acquisitions ($500M+) and expanding book of business and served as key privacy contact through implementation.
• Significantly enhanced speed-to-market review for third party vendor activities and internal use of personal information decreasing review by over 15+ days.

Chicago, Illinois, US

• Head-hunted. Reported to the Cook County Health Chief Compliance & Privacy Officer, with a dotted line to the CountyCare CEO, responsible for the ongoing development, implementation, maintenance, and evolution of the.
• Managed delegated SIU investigations over four benefit administrator organizations overseeing a total recovery of $7.24M and preventing loss of $2M.
• Designed and implemented SIU activity tracking process and tool in Salesforce to improve quality of CountyCare data.
• Supported 456 compliance issues ranging from conflicts of interest to HIPAA incident and breach analysis.
• Implemented, managed and coordinated CountyCare's sanction/exclusion process reviewing over 300 providers at point of contracting in six month period.
• Chaired quarterly (and ad hoc) Regulatory Compliance Committee including senior and executive leadership as members.

Chicago, IL, US

• Promoted. Led Financial Regulatory Programs team, administration, and governance to ensure audit and regulatory exam readiness. Assisted in the development, implementation, and maintenance of comprehensive compliance.
• Provided direct support for 16 financially material programs ($10m - $500m) to ensure successful processes and delivery compliant with all internal and regulatory requirements.
• Managed finance-wide external consultant engagements directly managing over 15 member consultant teams per engagement.
• Appointed Financial Services Policies and Procedures Committee Chair responsible for overseeing compliance of all finance policies and procedures.
• Supported and oversaw supplier risk management & governance as key finance stakeholder.
• Reduced monthly close reporting period by one (1) work day and continued to identify opportunities to accelerate close in accordance to GAAP principles.

Chicago, IL, US

• Provided oversight supporting Financial Regulatory Programs administration by providing senior leadership consultation and support ensuring documentation governance and compliance of financial regulatory programs.
• Responsible for creating and supporting 14 policy documents, 42 procedure level documents, and 66 process maps.
• Set agenda, prepare materials and lead bi-weekly senior leadership financial regulatory programs governance meetings.
• Engaged with internal business stakeholders to determine operational and audit risks, and design remediation processes through internal controls systems aligning with Model Audit Rule requirements.
• Managed RSAM implementation and customization; tracking and updating controls, policies, and procedure documents.
• Supported Finance Department as a planning committee member for the annual leadership meeting (141 attendees) and employee recognition ceremony (17 honorees).

Chicago, IL, US

• Promoted. Some duties and responsibilities from previous role continued and are listed here. Drafted and negotiated local and national client employer health and pharmacy agreements. Coordinated and oversaw all.
• Updated master Administrative Service Agreement (“ASA”) templates (2019) including Pharmacy Benefit Manager contracts. Drafted and negotiated Enterprise national account ASAs with major clients over 15,000 lives..
• Solely responsible for over 40 Enterprise fully-insured policies (2017 – 2018) and oversaw annual updates from drafting through filing approvals. Prepared responses to objections received from state Departments of.
• Served as the primary client-facing representative, in partnership with Sales and Account Management, while managing negotiation and drafting of various custom agreements for key large group clients.
• Worked with Product Development to align Pharmacy contracts with internal business processes.
• Worked closely with leadership to develop effective contracting strategies to support Sales and Account Management while ensuring business and legal risk mitigation.

Chicago, IL, US

• Worked with internal business to develop custom contracting language, including: Sales and Account Management; New Business Proposals; Legal and Regulatory; Underwriting, Actuarial and Performance Guarantees.
• Managed negotiation, drafting, and tracking of custom Administrative Services Agreements ("ASA") for state and national accounts from initial drafting through execution.
• Received performance bonus for issuing more than 500 contracts in a six-month timeframe.
• Negotiated terms and conditions of ASAs for both local and national clients with the support of internal subject matter experts.
• Prepared, maintained, and updated documents and policies to ensure compliance with local and federal mandates.
• Prepared and filed documents for the various government state and federal healthcare exchanges.

Milwaukee, WI, US

• Development:
• Represent the MDL by maintaining a visible public presence for the organization;
• Plan, coordinate and lead all fundraising for the organization with current and potential business, foundation and individual donors;
• Develop and execute targeted capital or operational fundraising initiatives;
• Solicit and coordinate Board-generated leads;
• Identify and solicit foundation grants;

• Focused on entrepreneurial and start-up markets (for- and non-profit) to identify and resolve issues critical to strategic and operational success. Managed cross-functional teams. Designed and implemented.
• Sûrtab (Port-au-Prince, Haiti): Oversaw expansion of technology manufacturing company that designs, develops, and sells computer tablets. Managed sourcing and production processes, overseeing end-to-end operations.
• Kyle Thomas Creative (Los Angeles, CA): Advised social media marketing company on its value add and marketing development strategies. Tailored content creation process and streamlined social media platforms usage.

Champaign, IL, US

• Oversaw all fundraising activities including grants, the annual fundraising campaigns, alumni outreach, tournament hosting, and individual donors. Managed and oversaw forensics department and relationship with relevant.
• Increased operating budget of forensics program by 300% through grant proposals and creation of forensic tournament.
• Established debate program. Increased membership by 175% with a new member retention rate of 85%.
• Created and established annual Illini Stars Swing forensics tournament. Increased participating schools by over 50% in a one year period. Oversaw logistics for over 100 entries in eleven different events.
• Managed and oversaw entire organization and relationship with various relevant campus departments, Student Governing Bodies, and community partners and supporters.
• Oversaw all fundraising activities including grants, the annual fundraising campaigns, alumni outreach, tournament hosting, and individual donors.

Indianapolis, IN, US

• Coordinated debate courses and curriculum. Taught and lectured on debate and argumentation theory. Founded, coached and maintained a nationally competitive debate team. Managed tournament travel logistics, operations.
• Started and oversaw an annual debate tournament attended by regional colleges and universities. Managed all tournament logistics and the tabroom for ten to fifteen teams.
• Increased student membership on the debate team by over 300% with a 95% membership retention and increased speech participation by over 133% by encouraging debaters to participate in speech events.
• Wrote a manual on parliamentary debate used as a text for the “Parliamentary Debate” course and as a guide for schools founding new debate programs.
• Adjunct Professor, taught three (3) G-300 (Parliamentary Debate) courses
• Guest Lecturer, lectured in R-227 (Argumentation and Debate) courses

Indianapolis, IN, US

• Practiced health law in partnership between the Neighborhood Christian Legal Clinic and Wishard Hospital
• Met, and counseled clients directly
• Wrote formal and informal legal memoranda to staff attorney
• Researched effects of mold on clients to evaluate cases
• Worked with doctors and hospital staff to provide holistic client care

Indianapolis, IN, US

• Practiced immigration law with a focus on U-Visa eligibility
• Practiced family law with a focus on child custody cases
• Drafted motions
• Wrote formal legal memoranda for staff attorneys
• Wrote informal legal memoranda for staff attorneys
• Met, counseled, and interviewed clients

Madison, WI, US

• Created and supported academic programming for Lakeshore Residence Halls. Integrally involved in all academic program planning, and directly responsible for program implementation and management of student staff..
• Directly supervised, with a team of managers, day-to-day operations of eight Technology Learning Centers (“Computer Labs”) including management of 18 staff members.
• Managed team of 22 University Housing tutors.
• Advised and provided guidance to 28 Residence Life Staff members on initiating and promoting academic events.

Madison, WI, US

• Advised students, with undecided majors, at orientation on courses to pursue during their first (1) semester on campus
• Advised students, with undecided majors, during the academic year on courses to pursue in the upcoming semesters
• Advised students, with undecided majors, during the academic year on potential majors and future careers
• Created a student staff training manual
• Performed regular secretarial and administrative duties to run the office smoothly

Madison, WI, US

• Responsible over day-to-day Campus Center operations, including staffing schedules, and operated as Campus Center’s main point of contact. Served as liaison between Campus Center and University administration. Hired.
• Managed team of nine direct reports and oversaw accountability of additional two non-direct librarian reports.
• Oversaw annual operating budget of $70,000 and obtained permanent funding for the Campus Center through collaboration and advocacy with the Office of the Dean of Students.

• Produced media advisories and press releases
• Informed constituents on Senator Kennedy's stances on political issues

Intern through the Chinese Youth Initiative with the Chinese Progressive Association. Internship final project included a panel display sharing the rich history of Boston's Chinatown area and advocacy for Parcel C development to the Chinatown Community

J.D., Law

Inter-University Program For Chinese Language Studies

B.A, International Studies, European Studies, African Studies

High School Diploma, High School/Secondary Diplomas And Certificates

Education record