John Curbello Email & Phone Number

United States

Lawton, Oklahoma

Hardware, Software, Telephony, Network, and Server support across four offices for the Department of Mental Health and Substance Abuse Services Agency for the State of Oklahoma. Supported everything you could think of, Client app and software support, phone support, running cables, new user setup, MS Exchange Support, and PC Imaging and rollouts.

Chickasha, OK

Provide Technical Support as Necessary. Support MS Office Suites, and Microsoft Windows versions ranging from XP to Windows 10. Support Dell Desktop PC's and Laptops. Respond to Printer issues. Run network cable, terminate, and patch cables as necessary. Help with product inventory on a monthly basis. Setup and maintain Symbol Scanner guns, and Ubiquiti.

Devol, OK

Provided technical support in person and over the phone. Supported Microsoft Office, Windows XP, 7, and 10. Supported HP Desktop PC's, as well as laptops. Responded to printer issues. Resolved issues regarding Cisco Unity Phone and Voicemail Systems. Ran tape backups. Created user accounts in Active Directory and new user mailboxes via Microsoft Exchange.

Duncan, Oklahoma

IT Tech Support for 6 Branches across Southern Oklahoma. Provided Remote Support and in person support. Using Active Directory, created user accounts, Organizational Units, Groups, etc. Built out PC's and set up mobile devices as necessary. Worked with Vendors to obtain equipment. Maintained Asset Inventory of all IT related equipment. Oversaw multiple.

Lawton, OK

IT Technical Support for 13 offices across Southern Oklahoma. This includes phone support and in person support given by driving to other offices as necessary. Responsible for creating user accounts, building out PC's and setting up mobile devices for users as needed. Also involves training users in the use of said devices. Work with vendors to order and.

Fort Worth, TX

Provided 100% Technical Phone Support. Calls included help setting up email on mobile devices, problems with MS Office suite including MS Word, Excel, and Outlook. Also supported VPN Connectivity issues as well as local network connection issues. This included printer support as well. Provided support for both desktop and laptop computers. Also provided.

Fort Worth, TX

Provided initial employee support for technical inquiries received via telephone and/or email. This included support for Adobe products, MS Office products, Sophos Antivirus, and Windows XP and Windows 7 issues. Would then assess the nature of the userâ??s problem and resolve simple to complex support issues over the phone if possible. For more complex.

Coppell, TX

* Sr. Support Technician (Promoted to this position in August 2005) Provided Basic Network Support such as tape backup and creation of user accounts and administration of shared drive access. Also provided Senior Level Desktop Troubleshooting and Support to lower level groups to maintain and support over 500 Internal Employees. * Desktop Support Technician.

Information Systems Management Certificate, Information Technology, 3.5

Activities and Societies: Graduated MCSE in Windows NT 4.0

Education record