-Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics-Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters-Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary-Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner-Connect personally with customers to advise them appropriately and clearly on banking solutions and processes-Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development-Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities-Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

 Assist the Manager in planning and implementing strategies Ensuring store schedules and objectives are met Filling in for absent employees as needed to ensure smooth operation of the business Excellent customer service to meet customer needs and win their satisfactions

• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services• Coordinates sales effort with marketing, sales management