John Liebman Email & Phone Number

Mansfield, Tx, Us

Dallas-Fort Worth Metroplex

United States

Euless

Plan, organize, manage and inspect the work of dispatch operations and drivers.Schedule, direct, and solve activities related to dispatching, routing, or tracking transportation vehicles to ensure scheduled delivery.Monitor operations to ensure that dispatchers and drivers comply with administrative policies, procedures, safety rules, government regulations and fleet management.Investigate all service failures and provide action plan to prevent future occurrences.Create weekly recaps detailing department performanceInteract and collaborate with other department managers to assure responsibilities are met.Responsible for relationships and services provided by fleet related service providers and vendors, lease providers, and fleet maintenance.

Dallas/Fort Worth Area

Spearheaded 14 branch locations covering North Texas and Oklahoma. Handled a total of 10 direct reports for the regions and over 100 region employees. Effectively managed monthly Profit and Loss for region of annual budget of $25 million. Ensured customer satisfaction and associates safety through training, coaching and motivating.Delivered Results: Reduced variances and improved financial results by reviewing and analyzing all factors affecting management of inventory at main distribution center and satellite locations. Achieved significant increase in sales and new customers product offerings as a result of expanding sales and marketing effort into a fixed customer daily sales effort and developing unique strategy for targeting specific product offerings to maximize profit. Increased outbound sales efforts in the targeted product and offered same day delivery. Maintained full staffing levels, ensuring the ability to perform assigned duties through prioritizing assignments for management personnel based on organization’s requirements and individual’s skill set and experience. Increased customer serve rates from 76% to 85%, thereby improving overall customer satisfaction. Successfully developed strategy to meet branch revenue and growth goals for FY 2016 and 2017.

Dallas/Fort Worth, Lakeland, Fl, San Antonio, Tx

Directed supply chain and distribution functions for bulk cooking oil distribution at multiple facilities. Prepared and managed annual budget, monthly P&L, monthly cycle count and branch sales goals. Directed cross-functional teams, assessed employee performance, and directed all service and delivery operations.Selected Achievements: Reversed $38K negative EBIDTA variance and turned into positive $40K EBITDA within first four months by analyzing branch vendor pricing to determine which components and equipment were vulnerable to price fluctuations. Met and exceeded EBIDTA goals by 28% FY 2014 and 18% FY 2015. Established vendor bidding and contract re-negotiations to reduce expenses on major components. Decreased employee turnover, increased budgeted production goals (CPH) by 12% through recruiting, training, coaching and developing employees who provide leadership consistent with company values. Trained and mentored Assistant Managers for future growth opportunities. Improved team member’s performance through coaching and monthly safety training sessions. Recipient of 2015 “Facility of the Year Award” given annually to facility deemed most effective by board executives.

Tavares, Fl, San Antonio, Tx

Supervised team comprised of 2 Assistant Distribution Managers, 22 delivery drivers, 7 bulk drivers, and 3 administrative personnel across 7 locations. Fostered strong company culture focused on client-needs and provided highest levels of customer service. Cut labor costs by effectively reducing overtime hours by 17%.Major Benchmarks: Achieved immediate greater penetration of local customer base and a 20% increase in revenue through reduction of expenses. Streamlined and strengthened the overall operation of the distribution centers, reducing errors, improving performance, and reducing shrink by standardizing procedures for material loading and unloading at all distribution facilities. Increased new customer growth by 10% through analyzing competition pricing with pricing survey and developing aggressive consumer-oriented pricing programs in service center market. Expanded brand and organizational presence in desired market as well as expanded into new market areas through optimization of marketing and business development opportunities.