John Livermore Email & Phone Number

Helping National Field Service teams work 25% more efficiently by centralizing work and eliminating meetings and getting rid of spreadsheets.You’ll have your team operating more efficiently, save costs and deliver on time within 90 days, guaranteed.For national service centers with multiple locations or a field service team:We’re providing you a system that allows you to:Eliminate meetings and finally get rid of shared spreadsheetsStop discrepancies and unnecessary delays which ultimately costs all people involved avoidable time and money.Make your team work 25% more efficient by scheduling and assigning work ordersNever miss deliverables by expertly controlling themThe system will also enable you to:➤ Use your trusted employees more efficiently➤ Easily assign, schedule, and collect deliverables for a technician site visit.➤ Centralize work and asset management➤ Make customers able login to a branded website to access deliverables for their own site visits➤ Easily create and leverage fields specific to your business➤ Manage invoices from one central locationSome of our past clients:➤ Tom A. Edwards from Fresenius Medical Care (a $17 billion a year company): Has been able to save the work of 6 employees and never miss a deadline: https://youtu.be/0Q7aI16mq48➤ Cristin from Retail Tech Inc.: Saved up to 50% of her time by removing usage of spreadsheets and centralizing work within BigWave: https://youtu.be/lW9ikazdz7U➤ Doug Larkins from Retail Tech Inc.: Been able to save hours of Excel work by managing over a 1000 stores within 20 minutes: https://youtu.be/ocaRPIg70n0If you want to get the most out of your team and internal processes and have your team work more efficiently within 90 days, then schedule a 30 min Discovery Call using the link below:During this call we’ll go through valuable information that you can directly implement within your business.https://calendly.com/bigwavesoftware/30min

Built and managed the product team and directed the development of an enterprise class ASP.NET software application that facilitates online project collaboration, project management, and service management.Directly involved in customer facing sales activities to demonstrate how Inginix technology can best suit an entire organization. Managed day-to-day operations of the business.System includes heavy use of interface programming, object oriented design, inheritance, reflection, and client-side scripting. System is highly configurable to meet each customer’s business objectives without requiring recompilation of the base code.

Developed the mortgage industry’s first fully integrated document preparation data checking system (DataSync) for DocsDirect.com. System imported closing data from several industry standard tools, verified the data against a loan investor database and provided a way to eliminate any discrepancies between the two sets. The system created a way to obtain error-free closing documents to ensure that the entire transaction went smoothly.Delivered other on-going initiatives for DocsDirect.com.

Lead consultant to create a provisioning system for local ISP. System connects to any billing system and is able to provision DSL, email, web sites, DNS, server colocations, and dialup accounts.Waymark plans to market the system to other ISP’s.

Lead consultant to create and deliver a B2B E-Commerce site in 17 days. Worked with other consultants and Cellstar employees to implement the site for demonstation at the 2002 Consumer Electronics Show in Las Vegas. Site was implemented with ASP, COM+, IIS 5.0, VB6, SQL 2000, and XML/XSLT.Real time pricing information for items was obtained from JD Edwards system using IBM MQ Series.

Herndon, Va, Us

Assessed the architecture of a web based internal order entry and provisioning system for XO Communications. Focused primarily on scalability issues. Major AccomplishmentsMentored the client on how to architect the application to support significantly more users than it was originally designed for. Recommended the use of reusable COM objects and a properly implemented RDMS (SQL Server). Led the effort to accomplish this through training and hands on development.Recognized a major weakness in the project team’s ability to deliver predictable and stable releases. Took ownership of and formalized a release process to manage the team’s production releases. Created a release web site tool that facilitated this process and controlled Visual SourceSafe and SQL Server through automation to facilitate file moves.

Implemented several projects through the complete project life cycle playing roles in development, project management, and business analysis.Magella HealthcareTechnology lead for a next generation patient note taking system for an intensive care unit. Helped to architect and implement the system from inception through delivery. Assumed the role of project manager during the latter phases of the project to push it over the finish line.Dell ComputerAdvised Dell business teams, technology teams, and vendors to help them assess third party tools needed to facilitate Dell’s next generation commerce store. Led group of technology analysts from marchFIRST to accomplish this goal.American AirlinesAdvised AA.com marketing team to define and plan AA.com’s new enterprise reporting system. Worked with reporting tool vendors to ensure AA.com’s needs were met.

Vancouver, British Columbia, Ca

Developed Windows NT client/server system utilizing Visual C++ 4.2 and Microsoft SQL Server 6.5 that tracks Avantel's telecom network. Designed a normal database with integrity checking and developed stored procedures to implement our business rules.Acted as technical lead on Microsoft Windows programming and SQL Server administrative issues. Developed most of the front end GUI for the client software and implemented much of the code in DLL's so that other Avantel applications could use our system through an API.Installed Windows NT and SQL Server. Designed software development environment for the team which included the implementation of Visual SourceSafe and training on how to use the SQL Server utilities. Investigated and designed the security structure used for our software. Traveled to Monterey, Mexico several times to install our software and train the users.

Dallas, Texas, Us

Performed new system development with program analysis, design, coding, and system implementation. Utilized C++, C, Object Pascal, and Powerscript programming languages in a MS-Windows environment with Borland C++, Delphi, and Powerbuilder tools. Performed extensive work with the Windows SDK Toolkit.Used database products such as Microsoft SQL Server and Oracle. Systems developed include a Frequent Diner System, a Point of Sale System, and a Daily Sales Report System.Helped develop a corporate Intranet to facilitate internal communications. Tasks included setting up Windows NT servers, Web servers, back end databases, and common toolsets to empower others in the company publish information on the Intranet.Other responsibilities entailed designing low level interfaces for computer peripherals that are used within the organization. Provided Windows DLL's that control serial printers and POS peripherals including card readers, register displays, and cash drawers.

Dallas, Tx, Us

Performed new system development and system support for the full system development life cycle, including extensive end user interfacing. Programming accomplished on multiple platforms including MS-DOS Personal Computers and UNIX based SUN SPARC Stations, utilizing C and C++ programming languages.Finished the following major projects: • Participated in the design of an ORACLE DBMS which was used for an internal Parts Tracking System. Performed logical database design, physical database implementations, and applications development. Development was accomplished utilizing C programming language and UNIX Scripts. • Developed a software interface for diagnostic testing tools which were used in the F-22 program. Programming was accomplished utilizing C++ programming language in a MS-Windows environment.

Bs, Electrical Engineering

Education record