• Develop occurrence reporting process including trending and reporting of results, identification of problem-prone areas, and prevention initiatives. • Led investigations into potentially compensable events, implementing root-cause analysis to prevent recurrence and improve operational safety, and reducing adverse event rates by at least 50 percent year over year.• Collaborated with executive leadership to develop and execute comprehensive risk management strategies aligned with organizational goals.• Provided quarterly and annual risk management reports to the board of directors keeping them abreast of risk management initiatives and activities.• Increased event reporting by developing a brand-new occurrence reporting system.• Performed mock Joint Commission tracers at various sites between triennial audit years• Lead the review of serious occurrences requiring root-cause analysis or failure mode and effects analysis. • Handle all employee injury and worker’s compensation insurance claims. • Conduct immediate/appropriate response to any serious occurrence/complaint representing actual or potential patient, visitor, or employee injury. Monitor and take subsequent actions to ensure learning, compliance, and documentation.• Created policies for reporting employee injuries

2020 Circle of Excellence Winner. Top ranked Senior Sales Professional driven by a desire to excel with over a decade of established specialty pharmaceutical sales, and management experience. Expert presenter, negotiator and closer. Established an exemplary track record of consistently exceeding sales goals, and acquiring new business and increasing market share growth.

Plan, prepare and deliver lesson plans and instructional materials that facilitate active learning. Develops schemes of work, lesson plans and tests that are in accordance with established procedures. Instruct and monitor students in the use of learning materials and equipment.

• Managed comprehensive risk identification, mitigation, and incident response processes, developing policies that reduced hospital liability and increased compliance with safety standards.• Ensured full compliance with Joint Commission standards through rigorous auditing and reporting, enhancing patient safety and organizational resilience.• Performed Risk Management duties via on-call schedule.• Conducting detailed reviews of records, with a special focus on medical records, consultant reports, witness statements • Facilitates prompt payment for, or replacement of, lost property following appropriate approval • Develop and maintain strong collaborative working relationships with the hospital executives and medical staff leadership • Provide guidance to doctors and nurses pertaining to issues including informed consent and Powers of Attorney • Conducting reviews of reported claims, incidents, and problems within 24 hours of receipt • Resolving or participating in resolution of actual or potential risk issues

Risk Manager- Healthcare Management, Compliance, Exclusion List and Sanction Monitoring, Quality, HIPAA Audits, Policy Editor, Patient Safety, Workplace Safety, OSHA Training, Emergency PreparednessPROJECT MANAGEMENT:-Participates in the health center’s performance improvement, safety, infection prevention, compliance and emergency response a plan.-Provides monthly statistical reports/graphs as requested.-Maintain required department records, reports, documents and files necessary to ensure proper documentation and follow up on responsibilities, department operations and assignments.-Responsible for implementation and ongoing emergency and disaster drills and exercises, reporting and evaluating performance, revising response plans as needed. Implementation and coordination of annual patient satisfaction survey (written, phone interview, and on-site) and provides written report of findings.TRAINING-Conducts compliance department training for new hires and annually for all staff, students & volunteers; to include but not limited to topics on OSHA, complaint process, incident/accident reporting, health center policies, HIPAA, Incident Command System, compliance program, infection prevention, use & handling of personal protective equipment and emergency equipment & supplies.QUALITY-Responsible for monthly audits of clinical lab controls and Environment of Care in accordance with The Joint Commission.

• Effectively applied promotional and selling strategies to expand market share opportunities for Voltaren Gel • Launched Fortesta Gel as a new competitor in the testosterone replacement market• Delivered revenue in an assigned area and contributed to the achievement of the company's revenue goals

Health Care Sales Representative: Promotion of Asmanex, Foradil, Nasonex, Clarinex, and Proventil HFAKey Customers: Pulmonolgists, Allergists, Pediatricians, Nurse Practioners, and Internal Medicine.

Promoted products for various disease states including hypertension, thyroid, infectious disease, lipids, and respiratory. Key Customers: Endocrinologists, Otolaryngologists, Pulmonologists, and Pediatricians.

Promoted hypertensive pharmaceuticals.Key Customers: Cardiologists, Internists, Family Practitioners, Nurse Practitioners.

Advised over 350 students regarding degree requirements. Influenced students on quality course selections to fulfill graduation requirements by building rapport and trust.