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John Lockley Email & Phone Number
Head of Infrastructure Transformation and Optimisation
at
QBE Insurance
1 work email found
@aviva.co.uk
1 phone found area 207
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Infrastructure Transformation and Optimisation
Location
York, England, United Kingdom
Company size
Who is John Lockley? Overview
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Quick answer
John Lockley is listed as Head of Infrastructure Transformation and Optimisation at QBE Insurance, a with 14074 employees, based in York, England, United Kingdom. AeroLeads shows a work email signal at aviva.co.uk, phone signal with area code 207, and a matched LinkedIn profile for John Lockley.
John Lockley previously worked as Managing Director at Cth Professional Services Ltd and Head of Hybrid Cloud Services at Qbe Insurance. John Lockley holds Bachelor Of Science (Bsc), Economics from University Of York.
Company email context
Email format at QBE Insurance
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{first}.{last}@aviva.co.uk
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AeroLeads found 1 current-domain work email signal for John Lockley. Compare company email patterns before reaching out.
Profile bio
About John Lockley
Specialising in service transformation, I am an adaptable and innovative leader with 20 years’ IT & business experience in large FTSE 100 global organisations. A strategic planner with excellent leadership skills and a strong background in operations, I use my full range of organisational, analytical and creative abilities to successfully deliver outcomes, in line with business strategy and objectives.I have led and developed effective, large teams across multiple locations, delivering strong results by virtue of a clear strategy and sense of purpose, highly motivated teams and the use of emerging technologies. As a sponsor and implementer of transformational IT change I am also experienced in leading major IT programmes to deliver key strategic outcomes. My leadership style is clear and direct but also inclusive. Identifying and conveying a coherent purpose is very important to me, as is personal communication and the development of strong working relationships.Relevant to organisations seeking to:- Optimise traditional data centre capabilities, realising the opportunities of Private & Public Cloud- Deliver global transformational IT Change- Transition services to or from an outsourced provider in an effective and service orientated manner.- Create new operational areas in emerging technologies (e.g. Cloud services, automation, self service).- Transform their end user support services, significantly reducing costs whilst also delivering a step change improvement to their support experience. - Embed cultural change in their operational teams, through strong leadership and the adoption of Systems Thinking, Agile, DevSecOps and other supporting methodologies.Implement high degrees of automation to reduce operating costs associated with manual tasks.Deliver a global IT Service Management target operating model.
Listed skills include It Strategy, Prince2, Business Analysis, Governance, and 46 others.
Current workplace
John Lockley's current company
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Qbe Insurance
11 roles
John Lockley work experience
A career timeline built from the work history available for this profile.
Managing Director
CurrentKey Skills:- Leadership of large, global operational teams- Proven record of delivery, cost optimisation & productivity gains in IT Operations. - End user support expertise - the delivery of automation, self service, process redesign & significant cost reduction.- ITIL Service Management expertise - Service Operations, Service Transition, Continuous Service Improvement- IT hardware estate management- Senior stakeholder management to cXo level- Global Change delivery- Outsourcing/insourcing of services- Operation & programme risk management- Financial management - run/change/external contracts- Multi-vendor management - including RFI/RFP
Jun 2017 - Present
Head Of Hybrid Cloud Services
CurrentAccountable for QBE's strategic Public Cloud and On-Premise capabilities
Jul 2022 - Present
Head Of Cloud Services & It User Experience
Accountable for QBE's strategic Cloud platform & services.
Jul 2021 - Jun 2022
User Experience Executive
Jul 2017 - Jul 2021
Head Of It Care (It Operations)
In this role I was responsible for IT Support across Aviva in the UK & Ireland (supporting ~32,000 devices), managing a large team of 180 people across multiple disciplines, suppliers and geographies. Areas of day to day accountability, influence and expertise included:*End user support*Workplace Operations*IT Service Operations including Major Incident, Problem, Change & Config Mgt.*Service Improvement*Estate management*Information Security Controls & ComplianceAs a senior leader within Global IT Infrastructure & Operations, I was accountable for the delivery of highly available, 'always on' IT Services to Aviva.Through strong leadership and the embracing of data analysis, emerging technology, Agile development and automation, my teams delivered significant cost reductions year on year, as well as an industry recognised, best in class, end user IT support operation, with unprecedented levels of self service (>70%), automation and net promoter support.
Jan 2014 - Jul 2017
It Transformation - Systems Thinking & Agile Programme Manager
Leading an IT-wide transformation workstream to deliver cultural change.The aim of this programme was to increase the adoption of the Systems Thinking & Agile methodologies as the default approach to software change within Aviva, targeting all IT projects, change areas and suppliers.Through the implementation of a sustainable method, framework and capability significant targeted benefits of over £10m were achieved in the form of direct savings, cost avoidance and measurable improvements in efficiency and speed to market.
Mar 2013 - Dec 2014
Ciso Security Services Risk Reduction Programme Manager
Programme managing critical activity to significantly improve employers risk profile, delivering 9 major project components totalling £12.3m of spend. Delivered under budget and to time. Key deliveries including Data loss prevention and network security.
Mar 2012 - Feb 2013
Special Programmes Manager – Uk Service Improvement
Led on the delivery of a Service Improvement programme targetting IT Service availability. Delivered board level analysis, securing exec sign off for in year funding of £16m. Project managed delivery of significant data centre and infrastructure change. As a result of the programme, high-severity incident volumes fell by 40% during the following 12 month period and lost business hours declined by over 98%.
Sep 2011 - Feb 2012
Service Desk & It Systems Access Manager
Jan 2010 - Aug 2011
Problem Management & Major Incident Manager
Mar 2006 - Dec 2009
Team & coworkers
Colleagues at QBE Insurance
Other employees you can reach at qbe.com. View company contacts for 14074 employees →
AB
Adam Bloomfield
Colleague at Qbe InsuranceMelbourne, Victoria, Australia
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MV
Mirgin Vrioni
Colleague at Qbe InsuranceLeeds, England, United Kingdom
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GS
Gary Sessler
Colleague at Qbe InsuranceGreensboro, Georgia, United States
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PJ
Patrick Joel Masinloc
Colleague at Qbe InsuranceMetro Manila, National Capital Region, Philippines
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GC
Greg Coldwell
Colleague at Qbe InsurancePerth, Western Australia, Australia
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MP
Mai Pham Hoang Chuong
Colleague at Qbe InsuranceHo Chi Minh City, Vietnam, Viet Nam
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ND
Nicole Dunham
Colleague at Qbe InsuranceHobart, Tasmania, Australia
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RN
Richard Nable
Colleague at Qbe InsuranceCebu, Central Visayas, Philippines
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RB
Ruth Black
Colleague at Qbe InsuranceLeeds, England, United Kingdom
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ID
Isaac Duzli
Colleague at Qbe InsuranceSydney, New South Wales, Australia
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Adam Bloomfield
Colleague at Qbe InsuranceMelbourne, Victoria, Australia
View →
MV
Mirgin Vrioni
Colleague at Qbe InsuranceLeeds, England, United Kingdom
View →
GS
Gary Sessler
Colleague at Qbe InsuranceGreensboro, Georgia, United States
View →
PJ
Patrick Joel Masinloc
Colleague at Qbe InsuranceMetro Manila, National Capital Region, Philippines
View →
GC
Greg Coldwell
Colleague at Qbe InsurancePerth, Western Australia, Australia
View →
MP
Mai Pham Hoang Chuong
Colleague at Qbe InsuranceHo Chi Minh City, Vietnam, Viet Nam
View →
ND
Nicole Dunham
Colleague at Qbe InsuranceHobart, Tasmania, Australia
View →
RN
Richard Nable
Colleague at Qbe InsuranceCebu, Central Visayas, Philippines
View →
RB
Ruth Black
Colleague at Qbe InsuranceLeeds, England, United Kingdom
View →
ID
Isaac Duzli
Colleague at Qbe InsuranceSydney, New South Wales, Australia
View →
2 education records
John Lockley education
Bachelor Of Science (Bsc), Economics
University Of York
Education record
Borden Grammar School, Kent
FAQ
Frequently asked questions about John Lockley
Quick answers generated from the profile data available on this page.
What company does John Lockley work for?
John Lockley works for QBE Insurance.
What is John Lockley's role at QBE Insurance?
John Lockley is listed as Head of Infrastructure Transformation and Optimisation at QBE Insurance.
What is John Lockley's email address?
AeroLeads has found 1 work email signal at @aviva.co.uk for John Lockley at QBE Insurance.
What is John Lockley's phone number?
AeroLeads has found 1 phone signal(s) with area code 207 for John Lockley at QBE Insurance.
Where is John Lockley based?
John Lockley is based in York, England, United Kingdom while working with QBE Insurance.
What companies has John Lockley worked for?
John Lockley has worked for Qbe Insurance, Cth Professional Services Ltd, and Aviva.
Who are John Lockley's colleagues at QBE Insurance?
John Lockley's colleagues at QBE Insurance include Adam Bloomfield, Mirgin Vrioni, Gary Sessler, Patrick Joel Masinloc, and Greg Coldwell.
How can I contact John Lockley?
You can use AeroLeads to view verified contact signals for John Lockley at QBE Insurance, including work email, phone, and LinkedIn data when available.
What schools did John Lockley attend?
John Lockley holds Bachelor Of Science (Bsc), Economics from University Of York.
What skills is John Lockley known for?
John Lockley is listed with skills including It Strategy, Prince2, Business Analysis, Governance, Disaster Recovery, Pmo, Active Directory, and Enterprise Architecture.
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