John Loffredo Email & Phone Number

Purchase, New York, Us

Business Relationship Manager: Strategically partner with business Leadership to stimulate, surface and shape business demand for IT products and services and ensure business value is captured, optimized and recognized; Responsible for full lifecycle of Innovation initiatives• SodaStream Professional – Digital Hydration platform offering customizable beverage carbonation, flavor intensity and temperature; Features integrated mobile app and vessel with contact-free pouring, cashless payment, management portal and analytics; Commercial implementation October 2020; $30MM investment budget• Quick-Pick – Unattended cooler solution featuring camera-vision for product recognition and planogram management; Market test of 30 units commencing September 2020• Spire – PepsiCo’s first digital IoT Fountain Beverage platform; Features 500+ brand/flavor shot combinations and curated mixology; 4,600 connected units in US/Canada• Smart Equipment Network (SEN) – Digital backbone for NAB’s ecosystem of connected equipment; Custom-built IoT solution, integration services, cloud hosting, remote device and content management, management portal and analytics • SnackBot – App-driven robotic snack delivery solution with mobile payment and remote management; 10 robot POC Sept 2018 – May 2019• Reduced group annual operating costs by >50% ($2.4MM) by renegotiating supplier contracts, streamlining headcount, automating manual processes and implementing systems enhancements

Purchase, New York, Us

Responsible for strategic, project, sustainment, financial and vendor management activities for the global portfolio of Human Resources, Compensation, Performance and Recruiting systems supporting 270,000 employees globally• Technology Lead on $100MM HR Operating Model Transformation initiative focused on harmonizing business processes globally and moving to a Shared Services model with functional Centers of Excellence; Technology harmonization is centered on global implementation of the SAP Employee Central cloud-based HR solution along with HR Portal and a fully integrated portfolio of best of breed solutions for Recruiting, Learning and Compensation• Selected and implemented global recruiting solution in 41 countries and 16 languages; consolidated 30 country portals into a single multi-lingual global job portal integrated with 30+ job boards; Benefits realization exceeded Capex targets by 28%• Developed “myPossibilities” Talent Marketing digital/mobile strategy; Dramatically raised PepsiCo’s profile and interaction with job-seekers and received HR Technology Conference “Customer Experience“ award; myPossibilities attracts a monthly average of 85,000 new members• Business and Technology SME Lead for $100MM U.S. implementation of SAP HCM and HR, Manager and Employee self-service to support 64,000 employees• Conceptualized People Master strategy centered on SAP, removing reliance on BPO provider proprietary solution; Developed prototype, implementation roadmap and business case• Initiated creation of global HR project governance and portfolio management processes and tools• Managed $35MM in BPO/SaaS contracts of vendors supporting HR application portfolio• Developed long-term and tactical HR Innovation and Growth Plan in conjunction with CPO’s, Global Process and Tools owners and sector CIO’s

Purchase, New York, Us

Business Process Lead for $40MM Equipment Service transformation program managing 200,000 pieces of fountain equipment in 100,000 customer locations serviced by 120 bottling companies• Re-engineered the full lifecycle of business processes - plan, procure, install, preventative and reactive maintenance, call center, financials, replacement planning• Implemented systems solution centered on SAP: CRM, Service Management, Project Systems, Procurement, Finance and Business Objects• Developed Bottler Portal to manage and track activities and service levels• Specified and built out new 100-person Call Center facility processing 2,500 service calls per day• Managed a cross-functional team of 50 business, technology and consulting professionals• Equipment solution eliminated inventory loss and enabled $4MM in warranty recovery in first year• Call Center solution improved "phone fix" rate by 15%, "fixed right the first time" by 25% and reduced average call times by 18%

Purchase, New York, Us

Managed the portfolio of systems supporting the PCNA Food Service Equipment business; Responsible for investment projects, baseline support, continuous improvement and pursuit work• Led $2.5MM initiative to develop and implement a Parts Management solution to track replacement parts used to repair fountain equipment, reimburse bottlers and invoice customers; Increased parts revenue by $2MM in 1st year• Piloted off-shore development model at PepsiCo on Parts initiative; Built partnership with vendor; Developed statements of work; Determined team structure, roles and responsibilities; Documented lessons-learned and continuous improvement recommendations for future initiatives; Initiated Indian cultural awareness training for PepsiCo associates• Integrated Pepsi Call Center to Call Center of the largest bottler; Electronic transmission of service orders replaced 800 phone calls per day and decreased average dispatch time from 20 minutes down to 5 minutes• Led RFP and solution selection process on $10MM Equipment Service innovation project; Developed business case to expand initiative into Equipment Service Transformation program• Developed and implemented scan/OCR solution to manage the processing of 400,000 preventative maintenance forms per year; Processing time was reduced by 80%

London, Gb

Joined Trillium in its first year of operation to define the structure of, staff and manage the Business Systems Group. Responsible for the project management, business analysis and software development of all systems that support and enable the enterprise.

Purchase, New York, Us

Responsible for the development of Knowledge Management and Sales Reporting and Analysis systems in support of the Pepsi sales force that are still in use• Conceived, developed and implemented SellNet to enable collaborative knowledge management between the Sales Force, Franchise Bottlers and key customers. It was a $5MM initiative with an ROI of $3MM annually• Customer Analytic Reporting was a $4MM initiative that delivered sales and profitability reporting• Profit Max enabled sales personnel to perform customer forecasting and profitability analysis • Managed a group of 12 employees across three development teams

Purchase, New York, Us

Managed a 6 person project team through the complete life cycle of developing and deploying Marketing Equipment Profitability (MEP) systems distributed to 300 field locations and utilized by more than 1,000 users• MEP Prospecting created proposals for placing vending equipment, projected equipment profitability and enabled scenario building. • MEP Analytics reported on the throughput and profitability of vending equipment based upon sales

Purchase, New York, Us

Designed, developed, tested and implemented Customer and Product Master Files systems on an 8 person project team• Performed initial systems investigations along with project initiations, definitions and planning • Developed business requirements, prototyped business processes and composed detailed functional and technical specifications

Elkader, Ia, Us

Senior Systems Analyst• Participated in all phases of the development cycle of recording artist Contract Tracking and Repertoire Management Systems• Designed, installed and administered complete implementations of networks including: cabling schema, data rooms, ring/segment design, file servers, hubs, workstations, routers/gateways and backup

New York, Ny, Us

Developed software applications utilizing Clipper and dBase; Serviced and supported network servers in 6 regional offices