Hands-on project manager with over 20 years of experience as an agile delivery manager, project manager, programme manager. Successful history working in pharmacy, retail, air travel, travel agencies, banking, marketing, web development, and mobile application development.Strong communicator and creative problem solver. Proven track record of project management, end-user support, and vendor relations. Experience with full software development lifecycle (SDLC), product design, testing, quality assurance, documentation, and delivery. Experienced in Agile software development. Certified Project Management Professional (PMP).Web and Mobile Development – E-commerce – Agile Software Development – Development Team Leadership – Requirements Analysis and Documentation – Product Management – Process Improvement – Meeting and Design Session Facilitation – Client and End-User Support – Vendor Relations – Quality Assurance – Change Management