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John Loughlin Email & Phone Number

Vice President Business Development Federal Sales at Senture, LLC
Location: Bel Air, Maryland, United States 8 work roles 1 school
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Current company
Role
Vice President Business Development Federal Sales
Location
Bel Air, Maryland, United States
Company size

Who is John Loughlin? Overview

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Quick answer

John Loughlin is listed as Vice President Business Development Federal Sales at Senture, LLC, a with 473 employees, based in Bel Air, Maryland, United States. AeroLeads shows a matched LinkedIn profile for John Loughlin.

John Loughlin previously worked as Vice President Operations at Highpoint Global and Sr Director Client Solutions and Delivery at Highpoint Global. John Loughlin holds Bs from Fairmont State University.

Company email context

Email format at Senture, LLC

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Senture, LLC

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Profile bio

About John Loughlin

• Consulting and advisory services• Contact Center operations / transformation • Global Customer Experience program managment• SOX, Quality and Audit program management • Big data analytics, reporting, dash boarding• Employee engagement

Current workplace

John Loughlin's current company

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Senture, LLC
Senture, Llc
Vice President Business Development Federal Sales
london, ohio, united states
Website
Employees
473
AeroLeads page
8 roles · 30 years

John Loughlin work experience

A career timeline built from the work history available for this profile.

Vice President Business Development Federal Sales

Current

London, Kentucky, United States

Contact Center BPO for Federal Contracts

Aug 2021 - Present

Vice President Operations

Baltimore Md

Manage a portfolio of contracts with advisory and consulting services with a focus on transformational change.

Jun 2018 - Aug 2021

Sr Director Client Solutions And Delivery

Baltimore, Maryland Area

Manage a portfolio of contracts with advisory and consulting services with a focus on transformational change.

Mar 2017 - Jun 2018

Director Business Insights

Baltimore, Maryland Area

Development of analytic platforms for large Government contracts that increase the overall experience while reducing operational cost through efficiency and effectiveness gains. Innovation development on service, training, technology and voice of the customer programs.

Aug 2013 - Mar 2017

Global Client General Manager (Merck)

Baltimore, Maryland Area

P&L responsibility for 54 market travel program. Contract negotiation, policy management, service delivery and innovation project execution.

2012 - 2013 ~1 yr

Program Manager Customer Satisfaction And Quality Americas

American Express Business Travel

Baltimore, Maryland Area

Manage Customer Satisfaction and Quality for the Americas. Identify and re-mediate pain points, financial risk, and process improvement opportunities based on voice of the customer and transactional data streams.

Mar 2010 - Aug 2012

Vp Customer And Brand Experience

• Business transformation by gaining an understanding customer’s wants and needs while creating a value proposition that benefits the business and the customer • Score card metrics for executive leadership on customer recommendation• Action plans for change in areas showing potential• Technology for mining data and Executive presentations• Cost reduction initiatives

Jan 2005 - Jan 2009
Team & coworkers

Colleagues at Senture, LLC

Other employees you can reach at senture.com. View company contacts for 473 employees →

1 education record

John Loughlin education

FAQ

Frequently asked questions about John Loughlin

Quick answers generated from the profile data available on this page.

What company does John Loughlin work for?

John Loughlin works for Senture, LLC.

What is John Loughlin's role at Senture, LLC?

John Loughlin is listed as Vice President Business Development Federal Sales at Senture, LLC.

Where is John Loughlin based?

John Loughlin is based in Bel Air, Maryland, United States while working with Senture, LLC.

What companies has John Loughlin worked for?

John Loughlin has worked for Senture, Llc, Highpoint Global, American Express, American Express Business Travel, and Hsbc Card Services.

Who are John Loughlin's colleagues at Senture, LLC?

John Loughlin's colleagues at Senture, LLC include Ruby Ramirez, Lydia Guzman, Georgeann Tucker, Ashlie Harris, and Maxwell Wise.

How can I contact John Loughlin?

You can use AeroLeads to view verified contact signals for John Loughlin at Senture, LLC, including work email, phone, and LinkedIn data when available.

What schools did John Loughlin attend?

John Loughlin holds Bs from Fairmont State University.

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