John Louine Email & Phone Number

Kissimmee, Florida, United States

• Responsible for four operations departments: Engineering, Housekeeping, Support Services and Food & Beverage. Responsible for a combined $8.2 million annual budget.
• Analyzed variable data for operations to determine areas for improvement, increased efficiency andpotential cost savings.
• Responsible for capital improvements, operations projects and upkeep of 89-acre resort.
• Prioritized projects to ensure all needed work is done in a timely manner.
• Provided weekly updates to Executive Committee.
• Served as Liaison between Construction, Operations and Safety.

Kissimmee, Florida

• Strategized and implemented methods for streamlining processes, controlling costs andmodernizing operations.
• Enhanced warehouse operations by realigning procedures with changing trends in inventory control and implemented technological improvements to streamline daily processes.
• Collaborated with vendors and stakeholders to maintain and improve facilities operation bymaximizing storage capacity by 40%.
• Created and managed the department's $900k annual operating budget.
• Overhauled departmental policy handbook, creating The Playbook and SOP manual including departmental procedures, job descriptions, and Support Services org chart, as well as Support Services-specific policies, such as.
• Managed $2.7M operation and merchandise inventory.

• Schedule all work for weekends and evening hours and assist the Manager on Duty in preparing a schedule for staff and organizing efficient daily care of all buildings and public areas, as well as ensuring the.
• Maintain the efficient operation of all housekeeping departments at all times, as well as supervise all work and ensure compliance with all operational standards and organization regulations.
• Monitor all sub-activities for departments, keep track of all expenses, control all costs for the department, and recommend ways to improve efficiency.
• Design all housekeeping policies and procedures according to required standards and schedule all rotational duties for staff.
• Maintain safety and hygiene and perform all appraisals for staff regularly and coordinate with various engineering and front office staff.
• Manage and analyze all incoming supplies and ensure compliance to all specifications and prepare all reports to be presented to management.

Kissimmee, FL

Kissimmee, FL

Primary point of contact for guests in servicing any needs related to their Give Kids The World vacation including emergency support, foundation relations, medical supplies, transportation requirements, etc. Liaison with all departments regarding Village and Guest Service/safety issues.

• Schedule shifts and make plans for replacements in the event of an absence.
• Establish and educate employees on the importance of cleanliness, tidiness, and hygiene.
• Motivate team members and resolve any workplace issues Respond to customer complaints and special requests
• Maintain and replenish cleaning supplies such as floor cleaner, bleach, and rubber gloves.

Kissimmee, Florida

• Coordination of internal resources and third-party/vendors as required for project completion.
• Ensure that all projects are completed on time, within budget, and within scope.
• Creating project scopes and objectives, involving all stakeholders, and ensuring technical feasibility.
• To manage changes in project scope, schedule, and costs, employ appropriate verification techniques.
• Utilize appropriate systems, tools, and techniques to assess project performance.