Out of the ruins and rubbleOut of the smokeOut of our night of struggleCan we see a ray of hope?One pale thin ray reaching for the day...We can build a beautiful cityYes, we can, yes, we canWe can build a beautiful cityNot a city of angelsBut we can build a city of manWe may not reach the endingBut we can startSlowly but truly mendingBrick by brickHeart by heartNow, maybe nowWe start learning howWe can build a beautiful cityYes we can, yes we canWe can build a beautiful cityNot a city of angelsBut we can build a city of manWhen your trust is all but shatteredWhen your faith is all but killedYou can give up bitter and batteredOr you can slowly start to build!A Beautiful CityYes, we can.We can build a beautiful cityNot a city of angelsBut finally a city of man!A city of man!

As the Head of Telematics Sales at Contract Callers Inc. (CCI), I lead the effort to tell the story of how CCI transformed its own fleet safety program and offer the same solution to other fleets. My goal is to address customer needs, and share solutions that will meet those needs as I share insights on market trends and best practices. I seek to show them how they can achieve a win-win outcome of keeping their drivers safer while saving money.You can't solve a problem you don't understand, so the first part of this solution is to gather data on driver behavior. This program gives immediate driver feedback because the longer feedback is delayed the less effective it will be. It is impossible to make positive change through negative effects. This solution focuses on catching people doing things right and rewarding them for it. Don't punish more, train more. Our solution gives additional training on specific behaviors for drivers who are failing to drive safe. “Protecting employees from motor vehicle crash injuries can be a valuable investment of time and resources,” was the conclusion of a recent NETS study entitled, ‘Cost of Motor Vehicle Crashes to Employers.' My goal is to help companies keep their drivers safe, and show them how they can save money while doing it so.

• Follow sales process to convert leads to clients. • Develop and implement ongoing sales action plan for territory. • Address customer questions and needs, be knowledgeable about company products. • Emphasize how features and benefits of products solve customer needs.• Negotiate prices and terms to prepare quotes, contracts, and purchase orders.• Identify market trends and share with prospects. • Routinely collect and compile intelligence regarding market and competition. • Collaborate with sales team, providing input to improve current systems. • Maintain contact lists and follow up with customers. • Appropriate manage expense account in a timely manner.

Trained and coached team of Business Development Managers. Worked cross-functionally to provide BDMs with resources needed to achieve goals. Identified best practices to accelerate onboarding and provide efficiencies to all aspects of the BDM role. Transitioned from centralized in-person training to remote in-field training. Drove team adoption of required processes, tools, systems, sales metrics, and reporting tools. Provided ongoing sales method training and rep development. Shared sales insights on industry trends and recommended strategy. Efforts contributed to a 20 to 30% year-over-year sales increase. • Train new hires • Advanced trainings for experienced reps • Develop sales materials for Reps to use in field • Work one-on-one with reps to help them integrate learning into their sales process • Train team on systems including: o Microsoft Dynamics CRM o Linkedin o PowerPoint o HighSpot o D&B Hoovers o Skype

• Called on commercial fleets regarding GM products and online fleet services.• Generated qualified new sales opportunities by rigorously prospecting through follow up on inbound calls and web leads and outbound cold calls and emails• Identify and research key-decision makers using social media channels and engage with the goal of rapport building and initiating conversations focused on their needs. • Did rigorous research on companies to build an effective prospecting pipeline. • Establish contact with key decision makers within prospective organizations. • Eager to learn, always improving approach via data-driven solutions.• Expert prospector and master of tools needed to be successful• Created and delivered compelling sales presentations for prospective customers.• Achieved individual sales goals, and annual quota of $2.6 million.• Increased sales more than 40%.

SuperMedia is a multi-media advertising company. Assisting companies by connecting them with new customers through building a strong online/offline presence. Worked with clients regarding:• Pay Per Click Advertising (PPC)• Search Engine Optimization (SEO)• Websites• Social media marketingHelped clients understand their current position and how to reach their goals. With such a wide variety of options available, am able to construct a well-balanced marketing plan that achieves their goals in a reasonable time and with a high return on their investment (ROI). Led office in SEO sales.

• Oversee sales development of sales team. Through consistent feedback and support increased prospecting activity by over 50% resulting in more new business sales• Provide training, coaching, and mentoring• Interviewed prospective employees• Work with customers to keep them satisfied resulting in cutting churn to less than 3.5%• Achieved 120% to quota as sales rep