> Leading joint venture food service operations between Effie’s Canteen and HMSHost, driving business performance and aligning with corporate joint venture objectives.> Supervising the financial performance and operational milestones of high-traffic food service units at O’Hare International Airport, including renowned brands such as Starbucks, Frontera Grill, and Farmer’s Market.> In conjunction with all management, enforcing compliance with all employment and the city of Chicago policies and overseeing food service sanitation of restaurant units.> Evaluating and implementing pricing strategies to optimize business outcomes, while strategically delivering value to customers to build longer term retention

Led Microsoft Teams cloud voice deployments, including project consulting, telephony porting, SIP configurations, gateway installations, and end-user change management.

Promoted as a global manager of event engineers and event project managers based in Atlanta, Chicago, Dubai, London, Mexico City, and New Jersey focused on the successful execution of large-scale hybrid/virtual conferences.

Focused on NTT’s virtual conference deployments, successfully executing 200+ virtual conference projects in North and South America.

Managed teams, culminating in the role of Americas Operations Manager. Oversaw 9,000+ digital events.

Managed Arkadin's NORAM and LATAM Multimedia Teams in hosting virtual meetings for customers.AWARDS:>2017 Arkadin Americas President's Award for outstanding leadership>Values Employee of the Month - April 2018

Led a team of Project Managers focused on enterprise implementation of Arkadin services (Cisco Webex, Microsoft Teams, Adobe Connect).

AWARDS>2015 Key Contributor for Arkadin North AmericaSUBJECT MATTER EXPERT:Cisco WebEx Cloud Connected Audio (CCA-SP), Unified Communication, Microsoft Lync/SfB, Microsoft O365, Clarity Connect, Global On-boarding, LDAP integration, SIP Trunking, MPLS, MS Visio, MS Projects

AWARDS>April 2015 Arkadin "STAR of the Month" Award - Thrive in Difficult Environments>January 2015 Arkadin "STAR of the Month" Award - Thrive in Difficult Environments>November 2014 Arkadin "STAR of the Month" Award - Thrive in Difficult Environments>August 2014 Arkadin "Customer Shout-Out STAR" Award - Thrive in Difficult Environments>2013 "Working Together" Team Award for Arkadin North America>2013 Key Contributor for Arkadin North AmericaSUBJECT MATTER EXPERT: ON24, Nasdaq, Adobe Connect, WebEx, Microsoft Live Meeting/Lync, Unyte Meeting, Vidyo, Blue Jeans, Live Studio Broadcasts, Remote Webcam Broadcasts

AWARDS> Outstanding Achievement Award (DIME) - February 2011> Outstanding Achievement Award (GE Healthcare) - February 2011> Way to Go Award (ConferencePlus) - April 2010> Customer Appreciation Award (HID Global) - March 2009> Customer Appreciation Award (Sanofi Aventis) - December 2009> Customer Appreciation Award (Sculptra) - December 2008