John Niño Lucero Email & Phone Number

Niagara Falls, Ontario, Canada

• Managing the night audit team to ensure smooth operations during the overnight shift.• Conducting nightly audits of financial transactions, including room revenue, cash handling and credit card transactions. Ensuring accuracy and compliance with accounting standards• Generating and distributing daily financial reports, including occupancy rates, revenue summaries, and other relevant metrics, to management and other departments.• Handling guest inquiries, requests, and complaints during the night shift. Ensuring guest satisfaction and addressing any issues promptly and professionally.• Training and developing night audit staff on operational procedures, customer service standards, and financial protocols. Ensuring team members are competent and capable of handling their responsibilities effectively.• Acting as a point of contact and coordinating emergency response efforts during overnight emergencies, such as medical emergencies, fire alarms, or other incidents requiring immediate attention.• Conducting thorough shift handovers with incoming staff, including briefing on notable events, ongoing tasks, and any issues that require attention.

Niagara Falls, Ontario, Canada

• Administrates paperwork, filing, data entry and record-keeping. • Administers all transaction in Property Management System (PMS) software. • Organized documents, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit.• Balancing cash drawers, record errors, and reconcile receipts.• Submission of daily reports and other relevant documents by email.• Greeting guests, checking them into rooms, assisting with check-outs and provides important information. Responds to all guest requests in a timely manner.

Dubai, United Arab Emirates

▪ Coordinate with the Urban Planning team and Customer Service team to ensure that all files related to the plot modification request such as Increase/decrease in Gross Floor Area (GFA), adding building height (floors), change in land use (e.g., retail, residential, mixed-use), Merger/demerger of plot/s are complete and accurate before submitting them to the zoning authority. Issuing as well the site plan requests and demarcation requests.▪ Following up with zoning authority team on the status of applications and coordinating with investors to obtain any additional documents needed to proceed with the application. ▪ Manage the Yardi Voyager ERP system, ensuring that recently issued site plans, approved plot modification requests, and title deeds are properly updated▪ Makes sure that controlled copies of latest approved documents such as site plans, plot modifications & land valuation certificates are given to the appropriate team▪ Maintain organized documentation and tracking of key records, reports, and communications for quick reference and easy accessibility.. ▪ Schedule appointments, update calendars, manage phone calls, provide information, and connect callers to appropriate people▪ Effectively implemented 100% paperless documents and use cloud-based storage.• Provide clerical and administrative support to Manager and other teams ensuring full compliance with the company policies and procedures. ▪ Custodian of original site plans, title deeds, and land valuation certificates for various Dubai Properties project

Abu Dhabi, Uae

a. Coordinates all activities related to the Document Control procedure including technical documents, drawings, and commercial correspondencesb. Input document data into Aconex system ensuring that the information is accurate and up to date.c. Generate the various document control reports as required.d. Type all site documents and follow up as needed.e. Makes sure that controlled copies of latest approved documents and drawings are given to the appropriate staff, subcontractors and suppliers as applicable.f. Maintain updated records of all approved documents and drawings and their distribution clearly.g. Maintain the documents and drawings in the Document Control Office under safe custody without any damage or deterioration with easy traceability.h. Maintain the files and control logs as required by the project.

Abu Dhabi, Uae

a. Ensures that guests’ orders are delivered in a timely manner without compromising food quality.b. Operates Micros Software in every guest’s transaction.c. Effectively maintain files and documentations.d. Communicates with guests in a friendly and professional manner.e. Operate at all times in lieu with the hotel service standards.f. Maintain strict confidentiality with regards to all guest interactions.

Kure, Hiroshima, Japan

1. Operating band saw machine (vertical blade) to cut wood in a straight line.2. Inspecting the finished work to ensure it is correct size and shape, since accuracy is extremely important inmanufacturing work.3. Packing of finished product.

Philippines

1. Coordinates all activities related to the Document Control procedure including technical documents, drawings, and commercial correspondences.2. Input document data into the standard registers ensuring that the information is accurate and current.3. Interacts with internal and external customers and vendors to respond to their requests4. Check inventories5, Fill orders6. Prepare invoices